Bvlgari Hotel Beijing

Overall, I was quite satisfied, especially since all my requests were met. The hotel's location is excellent, and the room is spacious, but there are still some small details that could be improved. For instance, the complimentary fruit and cake weren't great; the peach was a bit bruised, and I didn't even touch the oranges. I only took one sip of the turndown drink. The turndown service only provided lip balm, no hand cream, and there was only one set of toiletries in the room; I had to ask for an additional set. It was surprising that the juice in the minibar was chargeable. However, the breakfast was a highlight. The staff clearly explained the characteristics of each set meal, and they even packed up what we couldn't finish.

The tall, handsome guy at the front desk was polite, thoughtful, and friendly during check-in. The breakfast was also excellent, and the surrounding environment was great. They were very proactive about early check-in and late check-out. The reason it's not a perfect score is that there was no dedicated lifeguard at the pool, and no attendant in the changing rooms. The emergency buttons in the steam room and sauna were not obvious, and no one informed me about them – this is the first time I've encountered this in a five-star hotel. While the younger staff were dressed very strictly, it seemed one of the front desk managers wasn't adhering to the dress code.

This time I chose the Bulgari Hotel in Beijing. The environment was elegant, the service was excellent, and they even gave us complimentary desserts. The king-size bed room felt very comfortable and was quiet with no noise. Overall, a 5-star experience!

Stayed for one night with my daughter. The newly opened Pizza Bar was a pleasant surprise, very relaxed atmosphere. The room was super comfortable, every detail showcasing Bvlgari's top-tier design aesthetic 👍 and luxurious quality 🏆. Our butler, Cherry, was very nice, attentive, and provided warm service ❤️. The mini-bar was complimentary, and breakfast was good too. Overall, a great experience, will definitely come back next time! 😊

Stayed for one night and had a truly great experience. The room was spacious with a good view, and the bed was very comfortable. Our butler, Cherry, provided excellent and warm service. The free mini-bar was a definite plus.

Come to Bvlgari Beijing and spend a delightful weekend filled with exquisite food! The pizza bar's creations, to use a popular phrase, were absolutely amazing. The beef tartare pizza with a special chili oil offered an unforgettable sensory experience – the tender beef combined with the exciting kick of the chili oil was simply divine. The lemon cheesecake pizza had no harsh sourness from the lemon at all; the overall balance with the cheese was perfect. And the strawberry blossom pizza was truly the highlight of highlights, with the nuts adding a brilliant, masterful touch! Manager Stephanie, who is both beautiful and kind, recommended two cocktails and a gelato that truly added the perfect finishing touch to this Bvlgari culinary journey. Ambiance: The sophisticated elegance of Bvlgari provided double assurance of comfort and quality for this weekend. Service: I must especially thank Manager Catherine for arranging such a perfect weekend experience, which was truly full of delights. Whether it was the Italian traditional cuisine workshop with the chef in the Bvlgari Suite, or every aspect of my three-day, two-night stay at Bvlgari, Catherine arranged everything so thoughtfully, making it feel truly like coming home to Beijing! Finally, a huge thank you to our chef – a bowl of lobster pasta and Italian dumplings brought back so many wonderful memories. A chef who can touch people's hearts with food is truly the greatest!

Service: The welcome and check-in process was seamless. A special shout-out to the hotel restaurant staff; I wanted to try the Italian breakfast, but worried the bread might not suit my taste, so they kindly offered a complimentary Chinese main dish. In the evening, returning to the hotel, there was an event hosted by another company. Someone stopped us, saying we needed to queue for the elevator. When the elevator arrived, staff informed us it was for the event floor and we'd have to wait for the next one. I believe if a hotel cannot ensure that guests and event attendees don't disturb each other, they should provide prior notice or even compensation. However, the hotel offered no explanation whatsoever. Such a basic error is not up to Bvlgari Hotel's service standards. Amenities: The room featured double sinks, a smart toilet, and a vanity. The pool changing rooms were well-equipped with amenities, including a spin dryer. However, the air conditioning in the room was not effective; it was hot when we returned, and even set to 26 degrees on auto fan speed at night, I still woke up feeling hot. Cleanliness: The room was cleaned promptly and was very tidy. The turndown service included removing the foot mat from the bed, which shows the hotel's attention to detail. Environment: The hotel's bar and outdoor garden have a great ambiance. From the room, you can see the Liangma River and the CBD skyline, which is unique and worth experiencing. However, due to the evening event, the hotel's public areas became crowded and noisy.

First time staying at a Bulgari hotel, and I was really impressed! The staff were incredibly welcoming and friendly, and our butler was so attentive. They even gave a lovely gift to our child, which was a sweet touch. The hotel's overall ambiance is fantastic. Definitely recommend!

I was very satisfied with Lisa's service. She's incredibly reliable, and I felt completely at ease entrusting tasks to her. The whole process was smooth and pleasant, providing excellent emotional value. A great experience overall! ☺️