GGuest UserWe checked in on 15 Jan, 2026 and planned to stay at the hotel for a nite. When we arrived the railway station , we walked around for a while and got a taxi outside the railway station to the hotel without paying the fare. Probably the hotel had arranged with the taxi drivers in that area that they will pay the fare directly. The check-in procedure is easy and comfy. 2 staff lead us to our room 小樓球。It’s a very nice room with 2 private onsen. The spring water is nice and made our skin very smooth. The hotel had arranged enough drinks for us, 3 alcoholic and 3 nonalcoholic. We had our dinner at ard 7pm. The presentation of the good is very good & eye catching. However, the quality of the sashimi was not very fresh. Taste of the tuna was a bit fishy and it’s wet and found bloody water after picked it up from the dish😓. I don’t eat beef and the hotel changed the 5 pcs of wagu to 3pcs of eel which didn’t taste very well. Not sure whether they grill it or not. Also they changed the beef that served with rice to miso and I didn’t think it’s fair enough. The breakfast on the next morning was up to standard. Bread was fresh and hot. Egg and sausage were quite good. Overall, service is good but the standard of dinner made me disappointed as I had informed the hotel at least one week before check-in and I think they have ample of time to adjust the menu for me. I’ve been to some other hotspring hotels with same request of not eating beef. They had changed my menu to chicken, pork or seafood like fish or shrimp and provide the equivalent size of meat for replacement.
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