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Posted on Dec 27, 2025
Guest User
I come to Tokyo several times a year, staying a fortnight or more each time. This time I spent seven nights at The Capitol Hotel Tokyu.
The room faced Hie Shrine. Through the floor-to-ceiling windows I could see the shrine's copper roof and half of Tokyo's skyline. The décor was modern without excess; the layout flowed easily, Bose speakers hidden in the walls, another set in the bathroom ceiling, connected by a 3.5mm jack. The curtains were motorized, though you hardly needed to close them.
The turndown service. I would leave in the evening and return late to find the room changed: only the hallway light and bedside lamp left on, a bottle of water and a glass on the nightstand, two chocolates beside them. The evening tea and teacup, previously stored in the cabinet, had been moved next to the coffee machine. These changes were so slight you had to think back carefully to confirm they had happened at all. The temperature and humidity had been adjusted. As if the room itself remembered your habits.
Room service fell short of the ryokan in Hakone or Lake Toya, but well above the ordinary hotel. Each day I made two or three cups of complimentary coffee, played music, read, wrote. In seven days I finished three books. The research ahead began to take shape.
There were drawbacks. No washing machine, but a decent laundromat ten minutes' walk away—a chance to wander the streets of Akasaka. The room provided HDMI and ethernet ports but no cables; for those who came to rest, perhaps a mercy. The minibar fridge was mostly occupied by drinks for purchase, same as the Imperial, though there was still room for my sparkling water.
The day I left it was half past five and fully dark. I could barely make out the faces of the bellhop and the taxi driver. Together they loaded my luggage into the boot. I wished the bellhop a happy new year in Japanese and told her I liked her hat. She smiled and returned the greeting. As the taxi pulled out of the underground drive, I thought of the inns Kawabata once wrote about: what had to be sought in the mountains of snow country can now be reached by elevator from the B2 exit of a metro station.
I have watched the Shinagawa Prince Hotel loosen quietly over time, slip a little. That kind of decline is rarely one great error. It begins the day someone forgets to leave a glass of water, neglects to move a packet of tea, omits a newspaper. As for The Capitol Hotel Tokyu: in Japanese, what I experienced over these seven days is called ちょうどいい.
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Price per night fromUS$473
Posted on Mar 31, 2026
Guest User
The room was quite comfortable. The Western restaurant is on the first floor, and that's also where breakfast is served. I particularly loved the pancakes at breakfast! The main course came with a simple self-service salad.
I stayed on the second floor. I asked the front desk for help confirming some items I wanted to buy, and they were very enthusiastic, even helping me make phone calls. There was a lovely Chinese lady there! All the staff were beautiful.
For anyone visiting Akihabara, staying here is incredibly convenient.
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Price per night fromUS$129
Posted on Apr 29, 2026|Garden Tower Standard Twin Room Non Smoking
Mali SheHotel staff are friendly, helpful and attentive. The bell boy who helped me with bringing my luggages to the room was very friendly and helpful, spoke good English too. Though not all staff spoke good English, they tried their best to assist me. Their service standard is consistent throughout.
The room and the toilet was spacious and clean.
There were 4 restuarants that I could go to for breakfast. The Garden Lounge which served buffet breakfast has a wide selection of food and drink. Most importantly the food was yummy!
I enjoyed looking at the beautiful garden with waterfall view as I was seated by the window during breakfast.
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Price per night fromUS$159
Posted on Aug 3, 2026|Main Tower Deluxe Plus Double Room
NanjingmouzhiThe hotel's location is excellent, making getting around very convenient, and it's not far from Shinjuku Station. The room was spacious and clean, well-equipped, with comfortable bedding, and good soundproofing. The front desk service was warm and professional, making both check-in and check-out smooth. There are plenty of dining and shopping options nearby. Overall, I had a very satisfying experience and would consider staying here again on my next trip to Tokyo.
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Price per night fromUS$203
Posted on Aug 11, 2026|One Bedroom Executive
Guest User
Loved it! The room was clean and tidy with a well-designed layout. The kitchen was fully equipped with all the utensils and cookware you could need for breakfast and even full meals. The washing machine has both wash and dry functions, so no need to bring home a pile of dirty laundry. The surrounding area is very quiet, and it's within walking distance to Shin-Marunouchi, KITTE, LABI, and BIC CAMERA. A summer evening stroll by the Imperial Palace is also incredibly relaxing. The transportation is super convenient; the hotel is right above the C6A subway exit, with direct access to the Hanzomon Line, Chiyoda Line, and Marunouchi Line, getting you straight to Omotesando, Shibuya, and Ginza. The only minor downside is the lack of a scenic view from the window; aside from the rooms facing the Imperial Palace, you mostly just see the office buildings across the way.
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Price per night fromUS$334
Posted on Aug 5, 2026|Single Room(Non-Smoking)
Guest UserFacilities: The hotel is well-equipped, with a refrigerator in the room and a bathtub in the bathroom.
Cleanliness: The room was very clean and tidied daily.
Environment: The hotel environment is excellent, and the rooms are very spacious, much larger than typical hotels.
Service: The service was great, with semi-self-service check-in and check-out.
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Price per night fromUS$75
Posted on Jul 29, 2026|Family Room
Guest UserThis is our second time staying here. The hotel is right next to the Ariake Garden mall, practically seamlessly connected. There are plenty of dining options upstairs and shopping is very convenient. Downstairs, there's a large Aeon supermarket, and right outside its exit, at platform 1, you can catch the bus to Haneda Airport. There's also a big Muji store nearby. The hotel offers a free shuttle bus to Ginza from its basement level. While the hotel is situated between two subway lines, neither is too far away, making this location excellent value for money. We booked a family room for two adults and two children, which had four beds. The bathroom and toilet were separate (wet and dry areas), and the room layout was quite good.
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Price per night fromUS$51
Posted on Jul 2, 2026
Guest Userhotel location was great, easily access to shimbashi or ginza station. All staff at the hotel is helpful and accomodating. Amenities in room are changed and filled daily. Breakfast includes enough selections and changes menu twice a day. Might need to watch your waffles because other guest might just take it. Overall a very good hotel to stay at. BTW, donki is just beside the hotel and opens 24hrs.
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Price per night fromUS$126
Posted on Aug 8, 2026|Deluxe Twin Room With Tokyo Tower View Non-Smoking
X i a o yuI booked two rooms, and the panoramic king room was clearly superior and more comfortable. Although it only offered a partial view of the Tokyo Tower, the sunlight streaming in was very pleasant. The room was on a high floor, very clean, and spacious. The hotel's facilities were also well-maintained and felt quite new. A good choice, highly recommended! 👍
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Price per night fromUS$211
Posted on May 12, 2026|Superior Double Room-Non-Smoking
Joyful TravellerWhile this hotel has a convenient location, the experience was ruined by a lack of basic hospitality and very cramped quarters. The room was so small it was difficult to even open two large suitcases. More disappointing, however, was the staff’s attitude. Everything is followed strictly 'by the book' with zero flexibility. I was told a late check-out would be charged by the hour, and even a simple request for a complimentary bottle of water was flatly denied. The staff were condescending and never offered a smile, making for a very unwelcoming environment. A small gesture like a bottle of water costs almost nothing but earns customer loyalty; unfortunately, this hotel chooses rigid rules over guest satisfaction. I would not recommend staying here.
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Price per night fromUS$65