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Posted on Dec 27, 2025
Guest User
I come to Tokyo several times a year, staying a fortnight or more each time. This time I spent seven nights at The Capitol Hotel Tokyu.
The room faced Hie Shrine. Through the floor-to-ceiling windows I could see the shrine's copper roof and half of Tokyo's skyline. The décor was modern without excess; the layout flowed easily, Bose speakers hidden in the walls, another set in the bathroom ceiling, connected by a 3.5mm jack. The curtains were motorized, though you hardly needed to close them.
The turndown service. I would leave in the evening and return late to find the room changed: only the hallway light and bedside lamp left on, a bottle of water and a glass on the nightstand, two chocolates beside them. The evening tea and teacup, previously stored in the cabinet, had been moved next to the coffee machine. These changes were so slight you had to think back carefully to confirm they had happened at all. The temperature and humidity had been adjusted. As if the room itself remembered your habits.
Room service fell short of the ryokan in Hakone or Lake Toya, but well above the ordinary hotel. Each day I made two or three cups of complimentary coffee, played music, read, wrote. In seven days I finished three books. The research ahead began to take shape.
There were drawbacks. No washing machine, but a decent laundromat ten minutes' walk away—a chance to wander the streets of Akasaka. The room provided HDMI and ethernet ports but no cables; for those who came to rest, perhaps a mercy. The minibar fridge was mostly occupied by drinks for purchase, same as the Imperial, though there was still room for my sparkling water.
The day I left it was half past five and fully dark. I could barely make out the faces of the bellhop and the taxi driver. Together they loaded my luggage into the boot. I wished the bellhop a happy new year in Japanese and told her I liked her hat. She smiled and returned the greeting. As the taxi pulled out of the underground drive, I thought of the inns Kawabata once wrote about: what had to be sought in the mountains of snow country can now be reached by elevator from the B2 exit of a metro station.
I have watched the Shinagawa Prince Hotel loosen quietly over time, slip a little. That kind of decline is rarely one great error. It begins the day someone forgets to leave a glass of water, neglects to move a packet of tea, omits a newspaper. As for The Capitol Hotel Tokyu: in Japanese, what I experienced over these seven days is called ちょうどいい.
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Price per night fromS$ 628
Posted on Apr 29, 2026|Garden Tower Standard Twin Room Non Smoking
Mali SheHotel staff are friendly, helpful and attentive. The bell boy who helped me with bringing my luggages to the room was very friendly and helpful, spoke good English too. Though not all staff spoke good English, they tried their best to assist me. Their service standard is consistent throughout.
The room and the toilet was spacious and clean.
There were 4 restuarants that I could go to for breakfast. The Garden Lounge which served buffet breakfast has a wide selection of food and drink. Most importantly the food was yummy!
I enjoyed looking at the beautiful garden with waterfall view as I was seated by the window during breakfast.
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Price per night fromS$ 226
Posted on Feb 26, 2026|Twin Room(Booth With Rain Shower Only)
Guest User
This hotel is fantastic! It offers great value for money, is conveniently located with mature surroundings, and boasts brand new facilities. The set breakfast was delicious, and I had a very quiet sleep at night. The front desk staff provided excellent service and communication. My first trip to Tokyo was a wonderful experience thanks to this hotel.
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Price per night fromS$ 152
Posted on Aug 19, 2026|Superior Twin Room Triple
QQma
Mid-August 2026. I wonder if it's because it rained for two or three days while we were in Tokyo, but why did no one mention how incredibly humid the room was? The duvet was damp and smelly at night, making it really uncomfortable to sleep under. Maybe the air conditioning was set incorrectly? The hotel had it on auto (heating 25 degrees Celsius), which we found too hot. We switched it to cooling 24 degrees, and then discovered the room was very damp, so we changed it to dehumidify at 24.5 degrees. There was a device on the floor that I couldn't tell if it was an air purifier, humidifier, or dehumidifier.
Location: Excellent. It takes a quick 3-minute walk to the subway. There's a 24-hour supermarket to the left when you exit Shiomi Station. A FamilyMart convenience store is right downstairs from the hotel.
Room: The size is probably quite good for Tokyo, aside from the excessive humidity I mentioned. Everything else, like the bedding, towels, and bathtub, was very satisfactory. Though I didn't use the bathtub once, haha; the large public bath on the second floor was more convenient. So, a slightly larger room without a bathtub would be more practical.
Breakfast: Not a huge variety, but the quality was excellent. We thought it was quite good, but it would be even better if they could change up the options slightly. After four days, it did get a bit repetitive~
Public Bath: The absolute best part was the large public bath on the second floor. It was spacious and very comfortable.
Overall, I was still very satisfied. I'll just avoid staying in Tokyo during the August rainy season in the future if all hotels are this humid~
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Price per night fromS$ 200
Posted on Sep 3, 2026|Main Tower Superior Twin Room Non Smoking
wowomomoFirst off, I need to clarify that the photos below are of the hotel's **Spacious Twin Room**! The **Superior Twin Room** listed on Trip.com has those really old bathrooms! 😭
I asked the front desk, and all the photos of newly renovated rooms are either for an upgraded Spacious Twin Room, or for a downgraded 23-sqm room type (and the 23-sqm rooms don't have the same dry/wet separated bathroom as pictured below). Because I'm so particular about clean bathrooms, I had no choice but to pay an extra 500 RMB per night at the front desk to upgrade to the **Spacious Twin Room**... 💔
Perhaps the hotel took pity on my wallet, as they gave me an access pass to the 47th-floor lounge. Figures 3-4 below are photos of the 47th floor. It's quite large, with various seating options like chairs, sofas, tatami mats, and even hammocks for relaxing. There's also a children's play area (with a manga bookshelf) and complimentary Starbucks and soft drinks. Food and alcoholic beverages cost extra.
Also, my **Spacious Twin Room** was probably set up as a triple, as they provided 3 sets of L'Occitane toiletries daily. I unexpectedly achieved 'L'Occitane sample freedom' 😂.
However, I must say that Keio Plaza's transportation and location are excellent: there's an airport shuttle to and from the airport, and it's less than a 5-minute walk straight to the Shinjuku transportation hub/commercial district. It's also right opposite the Tokyo Metropolitan Government Building, surrounded mainly by office buildings, making the area very nice, quiet, and safe. The hotel's service has a classic touch; in the mornings, you can choose to have an English or Japanese newspaper delivered to your door, and there are attendants in the elevators who greet you and hold the door.
In summary: I would consider staying here again on my next visit, but I'll definitely be more careful about choosing the room type, hahaha! 🤦
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Price per night fromS$ 422
Posted on Sep 7, 2026|Single Room(Non-Smoking)
Guest UserThe Tokyo Dome Hotel is huge, twice the size of other hotels in the same price range. I expected it to be old, but the carpets and decor were surprisingly new. I stayed in a single king-size room on a high floor with great views. This was the most comfortable hotel I've stayed in in Japan. The lighting was also very cozy, and it offered excellent value for money. I'll definitely stay here again!
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Price per night fromS$ 162
Posted on Jul 24, 2026|Two-Bedroom Incl. Tatami Room
garymaoThe convenient location has been mentioned before, so I won't repeat it. The kitchen, living room, and tatami room all face the Imperial Palace, offering a rare green view. The only downside is that directly below the windows, about two or three floors down, there seems to be a concentrated area for the building's central air conditioning units or other facilities. The continuous low-frequency noise is quite noticeable at night and directly affects the tatami room, which isn't ideal for light sleepers.
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Price per night fromS$ 530
Posted on Jul 29, 2026|Family Room
Guest UserThis is our second time staying here. The hotel is right next to the Ariake Garden mall, practically seamlessly connected. There are plenty of dining options upstairs and shopping is very convenient. Downstairs, there's a large Aeon supermarket, and right outside its exit, at platform 1, you can catch the bus to Haneda Airport. There's also a big Muji store nearby. The hotel offers a free shuttle bus to Ginza from its basement level. While the hotel is situated between two subway lines, neither is too far away, making this location excellent value for money. We booked a family room for two adults and two children, which had four beds. The bathroom and toilet were separate (wet and dry areas), and the room layout was quite good.
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Price per night fromS$ 79
Posted on Sep 12, 2026|First Class King Room
ToTodayI initially expected self-check-in, but I was pleasantly surprised to find two staff members on duty both day and night, and they were incredibly helpful. I wonder if that's because there were many complaints 🤭.
The location is quite convenient, though it's a bit hidden and right at a crossroads, making it easy to go in the wrong direction.
There were quite a few foreign guests, so the front desk staff spoke English. The place was relatively clean, and the room I chose felt spacious. I'd consider staying here again.
For breakfast, I planned to go to Hoshino Coffee, but it wasn't open yet. By chance, I stumbled upon an even better retro Japanese cafe right across the street. It opens at 9 AM and is definitely worth trying.
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Price per night fromS$ 179
Posted on May 12, 2026|Superior Double Room-Non-Smoking
Joyful TravellerWhile this hotel has a convenient location, the experience was ruined by a lack of basic hospitality and very cramped quarters. The room was so small it was difficult to even open two large suitcases. More disappointing, however, was the staff’s attitude. Everything is followed strictly 'by the book' with zero flexibility. I was told a late check-out would be charged by the hour, and even a simple request for a complimentary bottle of water was flatly denied. The staff were condescending and never offered a smile, making for a very unwelcoming environment. A small gesture like a bottle of water costs almost nothing but earns customer loyalty; unfortunately, this hotel chooses rigid rules over guest satisfaction. I would not recommend staying here.
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Price per night fromS$ 139