Spa Hotels in Tokyo

I personally feel that the Capitol Hotel Tokyu offers the best value for money among Tokyo's luxury hotels. Safety is, of course, a given, located in the very heart of the government district. Getting around is incredibly convenient, with direct access to Tameike-sanno Station. This station is rarely crowded, making commuting easy and stress-free. For shopping, you can take the Ginza Line directly to Mitsukoshimae Station, home to the Mitsukoshi Nihombashi main store, where tax refunds are quick due to fewer crowds. A taxi to Shinjuku Isetan costs around 2500 JPY. There's also a convenience store in the underground passage directly connected to the subway, though please note it's not open 24 hours. I highly recommend the Japanese breakfast, which is served by the Japanese restaurant Suiren. The quality is exceptional and very satisfying, but you need to order before 10:00 AM. Overall, whether you're in Japan for business, shopping, or suburban sightseeing, this hotel is extremely convenient, and the dining quality is excellent. You can even book a table directly at the restaurant to entertain clients or friends.

I know the Andaz brand identity involves replacing the standard check-in experience with a “check-in host” experience where you are seated and an Andaz employee comes to you to check you in. However, for this specific Andaz, the concept is flawed as the check-in area is the same as the actual residents’ lounge which is awkward and unpleasant for guests using the lounge. The lounge should be a dedicated area for more exclusivity and comfort. Also, the gym is frankly abysmal. I can appreciate that space might be limited, but why not solve this with a double pulley machine that allows anyone to improvise a complete workout? The standalone lat pulldown machine inefficient as far as your setup. The Smith Machine is fine, and that paired with a double pulley machine combined with your existing benches solves a lot of problems. I couldn’t get a full workout in and had to rely on my access at the Tokyo American Club to workout. As this is very nearby, it wasn’t an issue, but I imagine someone without this access would be extremely disappointed with the existing gym setup. Lastly, I suspect it’s due to the confounding check-in/lounge dual purpose setup, but the lack of spatial separation makes the experience far less like a luxury 5-Star experience than something you might get at Hyatt Place or Hyatt House. It must be made clear the rooms are clean, the staff is excellent and they pass the hospitality check in spades. But for a property that positions itself amongst the upper tiers of luxury hotels the issues highlighted above are not just trivial, in my opinion.

I visited Tokyo with my 88-year-old father. The hotel’s location is arguably the absolute best, making it incredibly convenient to visit Tokyo’s major attractions. The hotel facilities were also highly satisfying. First and foremost, the amenities in the guest room were excellent, and the thoughtful accessibility considerations for the elderly or infirm gave us great peace of mind. For instance, the provision of a bath chair with a backrest was very impressive. The hygiene and meticulous housekeeping were of the highest standard. Furthermore, the non-slip mat provided in the bathroom clearly reflected a deep consideration for the guests' specific needs. All of this, of course, is a testament to the staff’s proactive service and attentive care. If there was one minor disappointment, I wish a wider variety of pillows had been available in the room. In this regard, I felt it fell slightly short of meeting guests' diverse preferences. Additionally, as a helpful suggestion for safety, designing bathroom doors to open outward to facilitate emergency access in case of an accident inside is a fundamental design principle for luxury hotels. While preventing accidents altogether is ideal, being fully prepared for emergencies is what sets the highest standard of excellence. On another note, despite the hotel being located within a major railway station, there was absolutely no noise. The soundproofing was truly remarkable. The breakfast offered a rich and diverse selection, beautifully balancing traditional Japanese cuisine with Western options. While ordering a more unique or specialized beverage took a bit of time, the quality and taste were highly satisfying. The other facilities, particularly the restaurants and cafes, were exceptionally calm, elegant, and quiet, providing a very pleasant experience. The food, of course, tasted excellent. However, you must ensure you have ample time to enjoy it; it can require a significant amount of time and patience before the food is served in front of you. Overall, our experience was exceptionally satisfying and wonderful. With its rich historical background and narrative, the hotel offered a deeply engaging and far from boring stay.

It’s our second time visiting the hotel, we felt like the service and experience has not been as good as our first visit.  A few things to note: neighborhood has a lot of drunk people at night and it wasn’t quite clean  Room is spacious but the housekeeping failed to give a personal touch. For 5 stars hotel, housekeeper usually will note the preference of guest and try to make guest feels like it’s a home away from home, Bellustar makes you feel like it is a hotel. Every day it is back to factory setting. Taxi or uber are NOT allowed to drop off at lobby where there is covered. We need to be dropped off on side road and walk… don’t quite understand why. We asked and hotel said it’s policy?! It’s an overall great hotel but considering the pricing point and experience we had, there are many other choices in Tokyo we can go for.

I've stayed at several luxury/5 star hotels in Tokyo and Four Seasons at Marunouchi is a very rare hotel that impressed me with their service. 10/10 would recommend this to friends visiting Tokyo for a holiday. I filled up the arrival details form before my flight. I was arriving in Tokyo on a red-eyed flight and was planning to reach the hotel at about 10am to deposit my luggage and walk around before I could check in. But when I was at the airport at 8am I received an email informing me that my room was ready. I wondered if it really was as this is the first time I ever received this personalised notification. But true enough when I arrived I was brought to the lobby sofa to have a seat and was offered a glass of wine. Thereafter a staff brought me to my room to do my check in in the room itself which I thought was nice since I wouldn't need to stand at the counter. The staff also showed me around the room during check in which also included some mandarin oranges and a handwritten card which I appreciate. I was also introduced to the hotel's various message apps with the staff which I used to enquire about breakfast, spa and taxis - I found this really convenient, other hotels do not have this service. The staff who checked me in also offered to add to my personalized profile about my usual request for extra bathroom towels. He also asked whether he could recommend any itineraries for me which I appreciate. The staff at the lobby secured taxis for me to nearby attractions and also my dinner restaurant at the exact timing I needed - the taxi was already waiting when I arrived downstairs, I really appreciated that. The hotel room was excellent - very modern furnishings and clean room with everything you'd need. The breakfast was good quality though I wished the buffet had more options, it was quite limited considering the price. There were main dishes that you could add but they were at an extra charge. The hotel was also at a very good location in Ginza near the shopping district and also Tokyo station. But too bad the views were nothing special. Overall the best hotel in terms of service in Tokyo. Would definitely recommend this hotel to friends. I wish I had gotten the names of the staff to compliment them.

This hotel is the perfect choice for early morning flights or late-night arrivals at Haneda Airport. It's directly connected to Terminal 3, just a few minutes' walk away, saving you the hassle of travel. The rooms are spacious and well-equipped, offering charming views of Tokyo Bay. The natural hot spring bath on the top floor is a major highlight, perfect for unwinding after a long journey. The complimentary mini-bar drinks in the room are a thoughtful touch. While the price might be a bit high, considering the unbeatable location and high-quality experience, it offers great value for money as a transit hotel.

[HOSHINOYA Tokyo: A Vertical Ryokan Experience] HOSHINOYA Tokyo offers a truly unique concept. It is a traditional Japanese ryokan built vertically within a modern skyscraper, located in the prestigious Otemachi district. It provides a serene, luxurious escape right in the middle of the bustling city, perfectly blending classic ryokan hospitality with world-class modern design. We enjoyed a wonderful three-day, two-night stay at the property from 29 May to 31 May. We chose not to make any meal reservations, which gave us the flexibility to simply relax and explore the surrounding city. [Getting There] We travelled from Fufu Hakone via a day trip to Enoshima and Kamakura. We took a direct train from Kamakura to Tokyo Station, followed by a short walk to the hotel, and arrived at around 8:00 PM. To make the transit completely effortless, our luggage was picked up and delivered directly to the hotel by LuggAgent on the same day. [Arrival and Check-In] The hotel is situated in the central business district and distinctly stands out from the surrounding buildings. The discreet entrance completely shields you from the busy streets. Upon entering, staff immediately store your shoes, as the entire tatami-matted building operates on a barefoot or socks-only policy. We were incredibly lucky to catch a traditional jap instrument performance, which is usually reserved for weekends. A designated staff member managed our check-in with welcome snack & tea and escorted us to level 15. A major highlight is the exclusive lounge on each floor, shared by only 6 suites. It functions as a private living room, fully stocked with complimentary seasonal teas, coffees, and traditional snacks. [The Suite] We stayed in the Sakura suite. Rather than trying to describe the beautiful layout in words, I will let my photos speak for themselves. The beds are low to the floor with a mid-level hardness that we found quite comfortable, and each bed comes with two soft pillows. There is also a television cleverly hidden behind a mirror, though it is worth noting that it only broadcasts Japanese channels. We kept it switched off to maintain the consistent traditional ryokan feel. The provided yukata is absolutely superb. It comes as a full set complete with an inner layer, an outer layer, socks, and a small handbag. The material is soft, stretchy, and incredibly comfortable for lounging and walking around the property. [The Top-Floor Onsen] Having a natural hot spring in central Tokyo is a rare luxury. The onsen is located on the 17th floor and features a stunning design where the roof is open to the sky. As cameras are strictly prohibited, you will have to visualise it or check the hotel website for gallery photos. I understand that the bath is a salty hot spring containing a high concentration of seawater and seaweed minerals trapped deep in the ground. Soaking in this soothing water gently embraces the skin and helps alleviate fatigue in both body and mind. The onsen is open daily from 3:00 PM to 11:30 AM. It was the absolute perfect way to warm up and recharge before we headed out for a busy day. [Areas for Improvement] Toothbrush Set: The provided toothbrush is far too small and takes ages to use. I strongly recommend bringing your own.

This hotel offers direct access to the Yurikamome Line's Odaiba Station from its second floor, and is within walking distance of the life-sized Gundam statue and Odaiba Marine Park. A complimentary shuttle bus to Disneyland is provided, and Haneda Airport is just a 20-minute drive away, making transportation highly convenient. All room types feature private balconies, with ocean view rooms directly facing the Rainbow Bridge and Tokyo Bay's night skyline. The room sizes significantly exceed those of similarly priced hotels in central Tokyo. For families with children, amenities for kids are proactively provided upon check-in, ensuring excellent comfort during your stay. The facilities are well-maintained, and both Chinese and English services are seamless. There's a complimentary gym and multiple restaurants on-site. The drawbacks include the hotel's age and the fact that the pool requires an additional fee. It's also a bit further from the central city shopping districts. Overall, this hotel is ideal for guests who prioritize exploring Odaiba, appreciate scenic views and spacious accommodations. High-floor ocean view rooms are highly recommended.

Within a 10-minute walk from Shibuya Crossing, the breakfast selection isn't huge, but most of it is delicious. The room size is perfectly adequate, and it's kept very clean. The front desk staff all speak good English, and you can leave your luggage with them. I didn't get a chance to try the complimentary soba noodles in the evening or the Yakult at the public bath, but I'd definitely recommend this place to family staying in Shibuya in the future.

Good price for a capsule within walking distance of a JR station that reaches ikebukuro and Shinjuku pretty fast. Even has an onsen and sauna! Has a chill area to read manga and buy beer also. Staff also friendly and speaks English which is good to not get lost Only downside is the baggage area is quite messy and feels a bit dirty