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Posted on Dec 27, 2025
Guest User
I come to Tokyo several times a year, staying a fortnight or more each time. This time I spent seven nights at The Capitol Hotel Tokyu.
The room faced Hie Shrine. Through the floor-to-ceiling windows I could see the shrine's copper roof and half of Tokyo's skyline. The décor was modern without excess; the layout flowed easily, Bose speakers hidden in the walls, another set in the bathroom ceiling, connected by a 3.5mm jack. The curtains were motorized, though you hardly needed to close them.
The turndown service. I would leave in the evening and return late to find the room changed: only the hallway light and bedside lamp left on, a bottle of water and a glass on the nightstand, two chocolates beside them. The evening tea and teacup, previously stored in the cabinet, had been moved next to the coffee machine. These changes were so slight you had to think back carefully to confirm they had happened at all. The temperature and humidity had been adjusted. As if the room itself remembered your habits.
Room service fell short of the ryokan in Hakone or Lake Toya, but well above the ordinary hotel. Each day I made two or three cups of complimentary coffee, played music, read, wrote. In seven days I finished three books. The research ahead began to take shape.
There were drawbacks. No washing machine, but a decent laundromat ten minutes' walk away—a chance to wander the streets of Akasaka. The room provided HDMI and ethernet ports but no cables; for those who came to rest, perhaps a mercy. The minibar fridge was mostly occupied by drinks for purchase, same as the Imperial, though there was still room for my sparkling water.
The day I left it was half past five and fully dark. I could barely make out the faces of the bellhop and the taxi driver. Together they loaded my luggage into the boot. I wished the bellhop a happy new year in Japanese and told her I liked her hat. She smiled and returned the greeting. As the taxi pulled out of the underground drive, I thought of the inns Kawabata once wrote about: what had to be sought in the mountains of snow country can now be reached by elevator from the B2 exit of a metro station.
I have watched the Shinagawa Prince Hotel loosen quietly over time, slip a little. That kind of decline is rarely one great error. It begins the day someone forgets to leave a glass of water, neglects to move a packet of tea, omits a newspaper. As for The Capitol Hotel Tokyu: in Japanese, what I experienced over these seven days is called ちょうどいい.
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Price per night fromJPY 74,969
Posted on Jun 26, 2026|King Room
YasuerqundaosongxianggongAfter the final exams, I took my kids for a few days of vacation. The first part of our trip involved two exhausting days at two Disney parks, so arriving at this hotel felt like salvation. Communication was seamless, even though my English isn't great, the staff were incredibly patient and attentive.
Since we wanted to sleep in, we opted for in-room service after waking up. Ordering was super easy, and all the hot food was delivered in insulated containers. My kids absolutely loved it, so much so that they kept asking to order room service after our shopping sprees later on! 😂
_The delivery staff were very professional; they even took off their shoes before entering the room.
The room's decor and furnishings were all solid wood, with no strange odors, which made us feel very safe. Check-out was smooth as well, with a Mandarin-speaking staff member proactively assisting us.
The location is excellent; it's easy to hail a cab right downstairs. I'll definitely bring my family back here again.
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Price per night fromJPY 90,433
Posted on Jul 10, 2026|Corner Suite King
Guest UserThe room is spacious and sufficient spaces for a family of two to three. The hotel has amazing wellness facilities. However, the cleanliness and services are similar to a serviced apartment instead of a luxury hotel. The housekeeping staff are not attention to the details of cleanliness in the room. The address of the hotel is also confusing to the taxi and uber drivers, I have been there 4 days, almost all taxi drivers cannot correctly locate the drop off/ pick up point at the basement of the hotel. The hotel staff should promote and deliver the correct pick up/ drop off locations to those local drivers and taxi companies like the other 5-star hotel did in other cities. The food quality of breakfast is awkward, the dumplings were not cooked well and the lettuce of the green salad is not fresh at all.
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Price per night fromJPY 197,692
Posted on Jun 24, 2026
Kalim’s worldI visited Tokyo with my 88-year-old father. The hotel’s location is arguably the absolute best, making it incredibly convenient to visit Tokyo’s major attractions. The hotel facilities were also highly satisfying. First and foremost, the amenities in the guest room were excellent, and the thoughtful accessibility considerations for the elderly or infirm gave us great peace of mind. For instance, the provision of a bath chair with a backrest was very impressive. The hygiene and meticulous housekeeping were of the highest standard. Furthermore, the non-slip mat provided in the bathroom clearly reflected a deep consideration for the guests' specific needs. All of this, of course, is a testament to the staff’s proactive service and attentive care.
If there was one minor disappointment, I wish a wider variety of pillows had been available in the room. In this regard, I felt it fell slightly short of meeting guests' diverse preferences. Additionally, as a helpful suggestion for safety, designing bathroom doors to open outward to facilitate emergency access in case of an accident inside is a fundamental design principle for luxury hotels. While preventing accidents altogether is ideal, being fully prepared for emergencies is what sets the highest standard of excellence.
On another note, despite the hotel being located within a major railway station, there was absolutely no noise. The soundproofing was truly remarkable. The breakfast offered a rich and diverse selection, beautifully balancing traditional Japanese cuisine with Western options. While ordering a more unique or specialized beverage took a bit of time, the quality and taste were highly satisfying. The other facilities, particularly the restaurants and cafes, were exceptionally calm, elegant, and quiet, providing a very pleasant experience. The food, of course, tasted excellent. However, you must ensure you have ample time to enjoy it; it can require a significant amount of time and patience before the food is served in front of you.
Overall, our experience was exceptionally satisfying and wonderful. With its rich historical background and narrative, the hotel offered a deeply engaging and far from boring stay.
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Price per night fromJPY 69,376
Posted on Aug 21, 2026|Deluxe King Room River View , Non Smoking
CiqingdaI've stayed here many times. It's usually less crowded, the environment is good, and they're quick to respond if you call with any requests. The free hot springs consistently offer good quality. I tried breakfast this time; the view was great, it's a semi-buffet style, definitely filling, and the taste was above average.
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Price per night fromJPY 35,322
Posted on May 5, 2025
Xiguali
1 Next to Tokyo Station, Daimaru is on one side and Four Seasons is on the other. Tokyo Station has two main exits, one is Marunouchi and the other is Yaesu. You can find it after you go directly to Tokyo Station from the airport. The nearest exit is Yaesu South Exit.
2 Three people are traveling together. If you find other hotels are small and book two rooms, it is better to go directly to Four Seasons to add a bed. It is very good, the service is thoughtful and warm, and the old man at the door is very kind. There are also simple snacks and chocolates for children.
3. It takes ten minutes to walk to Ginza, which is also very convenient. My son mainly went to see Itoya stationery store…
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Price per night fromJPY 114,521
Posted on Jul 11, 2026
AllieEllieIt’s our second time visiting the hotel, we felt like the service and experience has not been as good as our first visit.
A few things to note: neighborhood has a lot of drunk people at night and it wasn’t quite clean
Room is spacious but the housekeeping failed to give a personal touch. For 5 stars hotel, housekeeper usually will note the preference of guest and try to make guest feels like it’s a home away from home, Bellustar makes you feel like it is a hotel. Every day it is back to factory setting.
Taxi or uber are NOT allowed to drop off at lobby where there is covered. We need to be dropped off on side road and walk… don’t quite understand why. We asked and hotel said it’s policy?!
It’s an overall great hotel but considering the pricing point and experience we had, there are many other choices in Tokyo we can go for.
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Price per night fromJPY 82,066
Posted on Jun 1, 2026
Alvis Yeo[HOSHINOYA Tokyo: A Vertical Ryokan Experience]
HOSHINOYA Tokyo offers a truly unique concept. It is a traditional Japanese ryokan built vertically within a modern skyscraper, located in the prestigious Otemachi district. It provides a serene, luxurious escape right in the middle of the bustling city, perfectly blending classic ryokan hospitality with world-class modern design. We enjoyed a wonderful three-day, two-night stay at the property from 29 May to 31 May. We chose not to make any meal reservations, which gave us the flexibility to simply relax and explore the surrounding city.
[Getting There]
We travelled from Fufu Hakone via a day trip to Enoshima and Kamakura. We took a direct train from Kamakura to Tokyo Station, followed by a short walk to the hotel, and arrived at around 8:00 PM. To make the transit completely effortless, our luggage was picked up and delivered directly to the hotel by LuggAgent on the same day.
[Arrival and Check-In]
The hotel is situated in the central business district and distinctly stands out from the surrounding buildings. The discreet entrance completely shields you from the busy streets. Upon entering, staff immediately store your shoes, as the entire tatami-matted building operates on a barefoot or socks-only policy. We were incredibly lucky to catch a traditional jap instrument performance, which is usually reserved for weekends. A designated staff member managed our check-in with welcome snack & tea and escorted us to level 15. A major highlight is the exclusive lounge on each floor, shared by only 6 suites. It functions as a private living room, fully stocked with complimentary seasonal teas, coffees, and traditional snacks.
[The Suite]
We stayed in the Sakura suite. Rather than trying to describe the beautiful layout in words, I will let my photos speak for themselves. The beds are low to the floor with a mid-level hardness that we found quite comfortable, and each bed comes with two soft pillows. There is also a television cleverly hidden behind a mirror, though it is worth noting that it only broadcasts Japanese channels. We kept it switched off to maintain the consistent traditional ryokan feel. The provided yukata is absolutely superb. It comes as a full set complete with an inner layer, an outer layer, socks, and a small handbag. The material is soft, stretchy, and incredibly comfortable for lounging and walking around the property.
[The Top-Floor Onsen]
Having a natural hot spring in central Tokyo is a rare luxury. The onsen is located on the 17th floor and features a stunning design where the roof is open to the sky. As cameras are strictly prohibited, you will have to visualise it or check the hotel website for gallery photos. I understand that the bath is a salty hot spring containing a high concentration of seawater and seaweed minerals trapped deep in the ground. Soaking in this soothing water gently embraces the skin and helps alleviate fatigue in both body and mind. The onsen is open daily from 3:00 PM to 11:30 AM. It was the absolute perfect way to warm up and recharge before we headed out for a busy day.
[Areas for Improvement]
Toothbrush Set: The provided toothbrush is far too small and takes ages to use. I strongly recommend bringing your own.
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Price per night fromJPY 177,199
Posted on Jul 1, 2026
TerrychaOverall, I'd give it 4 stars, mainly for the location and the night view, though the hotel's facilities are a bit dated.
🚃 Transportation (very convenient)
Take the Yurikamome Line to Daiba Station, and it's a 3-5 minute walk to the hotel. You even get sea views along the way. Downstairs, there's an Airport Limousine bus that goes directly to Haneda and Narita airports, which is super convenient when you're traveling with luggage.
📍 Location & Surroundings
This deserves high praise – it's right in the heart of Odaiba. You can walk to Fuji TV, Joypolis (Sega Amusements), and the Gundam statue at DiverCity. Aqua City is right downstairs, so dining and shopping are a breeze. It’s perfect for families with kids or young travelers.
🌉 Night View (highly recommended)
I booked a room on the Rainbow Bridge side, and the night view of Rainbow Bridge and Tokyo Bay was truly amazing. Just sitting by the window and zoning out made it worth every penny.
🍳 Breakfast (average)
The buffet offers a mix of Japanese and Western options, but nothing particularly memorable. The taste was just okay, and I felt it wasn't great value for money.
🏨 Facilities & Room (gripes)
The decor is a bit old-fashioned. My biggest complaint is the hairdryer in the room – it's so old and weak; drying long hair was a real struggle. I hope the hotel replaces it soon. Other facilities were acceptable.
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Price per night fromJPY 25,452
Posted on Nov 10, 2025|Capsule Room for Men Only, Non Smoking, with Public Bath
Guest UserGood price for a capsule within walking distance of a JR station that reaches ikebukuro and Shinjuku pretty fast. Even has an onsen and sauna! Has a chill area to read manga and buy beer also. Staff also friendly and speaks English which is good to not get lost
Only downside is the baggage area is quite messy and feels a bit dirty
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Price per night fromJPY 3,102