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Posted on Apr 6, 2026|Deluxe King Room
Guest UserWaldorf set the tone for the entire luxury hotel in Osaka, it deserves the highest praise. From the moment you step out of the car upon entering the hotel, the emotional experience is flawless. Upon reaching the reception area, the hot towels and tea are a first thing you'll find that sets it apart from other luxury hotels. This attention to detail is so thoughtful; it shows how much they understand that after transportation, travelers can perform a handwashing ritual, representing not only physical cleanliness but also a reminder of mental well-being. It's fantastic. The only suggestion I could make is that having someone sit down during check-in would be better than standing at the reception desk. Other staff members who left a deep impression included Yui and another girl who showed us to our room (I don't remember her name, but I do remember she taught me that Yui's name is Y and I; she was all smiles, in high spirits, and explained the hotel facilities very well, greatly reducing any sense of unfamiliarity as a new guest). Since we returned to the hotel quite late that night, we mainly went to the bar near the back entrance for drinks. The bartenders were very attentive, and the welcome drink was delicious. When leaving the hotel, the staff throughout the journey were attentive. Because our next destination was relatively close to the hotel, the staff at the entrance (I forgot his name, but I remember he was short and had braces; his performance that day was perfect) arranged for a hotel car to escort us there. The driver was Italian, very professional, and had an excellent attitude. Words of gratitude are insufficient to praise this outstanding driver. If a hotel's maximum score is 5, I would give it a 6. It truly embodies the image of a luxury hotel and I would definitely recommend it to anyone. I will definitely return on my next trip. I am grateful for everyone's efforts throughout the journey.
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Price per night from€ 394
Posted on Jul 27, 2026|Deluxe Corner King Room Non-Smoking
Anonymous UserMy stay at this hotel was absolutely flawless, but what truly blew me away was its unbeatable location! Stepping out of the hotel puts you right in the bustling heart of Shinsaibashi, which is an absolute paradise for anyone who loves shopping and good food. Whether you're looking to snap up the latest fashion trends, explore department stores, or stock up on cosmetics and *****, all the shopping hotspots are just steps away. The best part is that when your hands are full with shopping bags, you can just pop back to your room to drop them off within minutes, then head out again unencumbered – no more struggling on the subway with heavy loads. The dining options downstairs are so abundant it’s hard to choose! From authentic takoyaki and okonomiyaki to ramen shops and izakayas that still have queues late into the night, you'll never have to worry about going hungry. Staying here truly makes for a perfect trip where everything you need – from vibrant city life to delicious food and entertainment – is right at your doorstep. It’s definitely the top choice for anyone visiting Osaka; I highly recommend it to everyone!
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Price per night from€ 137
Posted on Jul 10, 2026
Guest UserI always opt for five-star hotels when I travel, but summer prices were just too high this year. So, I took a friend's recommendation and booked this place instead. 👍
It's about an hour from Kansai Airport, and Exit 13 is the closest to the hotel. The downside is there's no elevator there, so if you have a lot of luggage, I'd suggest Exit 16, which has one.
The hotel's service and facilities are excellent. The room was quite spacious by Japanese hotel standards, and the bedding was incredibly comfortable – we slept soundly every night. The location is also fantastic, about a 15-minute walk to Shinsaibashi. We stayed for five nights this time and visited Kobe and Kyoto. The Chuo and Midosuji subway lines right downstairs were super convenient.
I have to mention one particular incident. Check-out was at 11 AM, and our flight wasn't until 5 PM on the last day. Thinking we had plenty of time, my child and I went to Nipponbashi that morning. It wasn't until we got there that I remembered check-out was at 11! Luckily, my mother wasn't with us; she was having coffee at a cafe across from the hotel. I immediately contacted her and asked her to rush back to check out. But to our surprise, her Huawei phone couldn't connect to the hotel's Wi-Fi when she got back, and the only Pocket Wi-Fi device was with me! 😵💫 Since the reservation was under my name, the front desk needed to confirm check-out with me personally. But there was a language barrier, and my mom had no internet. She was incredibly flustered at that moment. Just then, a Chinese-speaking staff member appeared. He first calmed her down, telling her not to worry and that he would find a way to contact me, also explaining that the hotel's network was often unstable. He then took out a device and tried to connect her phone to the Wi-Fi in the lobby, but after many attempts, it didn't work. So, he took my mother back to the room and tried many more times until it finally connected, and he was able to reach me... His professionalism and meticulous work attitude deeply touched our entire family. We'd like to express our gratitude once again! I will definitely choose Tokyu Stay Osaka Hommachi again next time I visit Osaka. 👍
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Price per night from€ 57
Posted on Jun 28, 2026
Guest UserThis hotel is super close to Namba Station, which is a major transportation hub. It's a new hotel with very new facilities. The room is a bit small but very well-designed, and the bedding is really comfortable. The hotel has a very 'Thai' scent, which is quite unique. It seems they don't usually offer free room upgrades, but when I arrived, the front desk proactively offered a discounted upgrade. The hotel is also very near to Takashimaya and other shopping spots. The Namba area is great for exploring, and you can get to Umeda in just four subway stops. Definitely worth staying here!
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Price per night from€ 128
Posted on Jul 26, 2026|Standard Floor City View Twin Room
FabairimengdexiaolongIf you're going to Universal Studios Japan, you HAVE to stay here! You can't get any closer to the park. I took the Shinki Bus directly from Sannomiya, Kobe, to the park entrance, and then it was just a short walk to the hotel. You can drop off your luggage first; they have a dedicated luggage storage room. The front desk will give you a card to access it and can even exchange coins for you to use in the lockers. The coins are returned after you retrieve your luggage. The room facilities are complete and comfortable, and the room itself is super spacious! The bathroom and toilet are even separate, which is very convenient! Even though I only stayed one night, I already fell in love with this hotel. Breakfast was also incredibly satisfying, with a huge variety of options, and you can even look out at the park from the window – it was truly delightful.
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Price per night from€ 101
Posted on Aug 9, 2026|Double Room
JosephineLWMFacilities: Upon entering the hotel, the front desk is located straight ahead on the left. On the right, there's a 24-hour supply of beverages, vanilla-flavored ice cream, and alcoholic drinks starting from 3 PM. Free ramen is available from 9 PM to 10 PM.
Service: I was assisted by a staff member named Jess. She was warm and polite, providing me with an introduction to the hotel and explaining the location of various facilities. I booked a private onsen for that day; it was 4000 yen for 1 hour for two people, and a room was also available for early check-in. The staff even thoughtfully gave me a small gift as they noticed my birthday was two days later.
If I have the chance to visit Osaka again, I would definitely consider staying here!
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Price per night from€ 71
Posted on May 5, 2026|King Room With River View
Guest UserThe hotel's location is a bit off the beaten path, but transportation is still convenient. It's a 10-minute walk to Tenmabashi. The complimentary cookies at check-in were delicious! The room layout is well-designed; we could fit a stroller and open two large suitcases comfortably. Plus, the baby cot was free, though it needed to be reserved in advance.
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Price per night from€ 79
Posted on Jul 12, 2026
cici0414The hotel was very clean, and the front desk staff were all incredibly nice and super patient! The location is really convenient – you just take the Karasuma Line to Shijo Station, and it's right outside exit 6. There's a Starbucks, a Torikizoku (yakitori restaurant), and a drug store right by the hotel entrance. Daimaru department store is only a few minutes' walk away, and if you keep going past Daimaru, you can reach Shinkyogoku and Takashimaya. I originally booked three nights but ended up staying a whole week! It's not noisy at night, except for the occasional motorcycle. Highly recommend! The first picture shows the hotel's location.
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Price per night from€ 107
Posted on Mar 28, 2026|[annex]twin(non Smoking)
Guest UserThe room is small but can open two suitcases. The public bath and spa are excellent. Close to JR station and donki. But the staff and hotel policy are terrible and I could only rate it woth adverse comment. First, at checkin the staff did not tell us the spa world could be used even after checkout, so we had no idea we could still stay to play the spa world the next day until we learnt it from other residents in the hotel. If we have learnt it earlier at checkin we might adjust our travelling plan as we checkin late at night from landing. Second,
upon checkout we asked for luggage storage service, which is very basic services of hotel, but the staff said if we were leaving and not staying for the spa, they would not keep our luggage. I am not meaning leaving Japan but I just go out from breakfast or some shopping. I have visited Japan multiple times and stayed in many hotels or residence, and this is the first one not offering luggage storage service. Please do not call this a hotel if you refuse to offer luggage storage service. Third, the hotel prohibited any slipper and every one had to walk back to rooms in bare feet after public bath, this sounds dirty while the staff was wearing slipper. Hotel could provide slippers and require resident to wear hotel slippers only. Bad experience and poor service.
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Price per night from€ 58
Posted on Apr 24, 2025
ChocoAlison
The location is very convenient, with JR lines directly to the airport and Expo, Osaka Loop Line and Midosuji Line directly to the city center. There is a large 7-11 and a Café de Cabrera downstairs. A five-minute walk will take you to a super large Life supermarket, which sells sashimi, bento, and cooked food. For breakfast, there are a variety of packaged breads, rice balls, drinks and soups, as well as yogurt pudding and yogurt, but you have to go early, as there will be no choice after 8:30. You can take your breakfast back to your room and eat it without taking it out of the hotel. Free umbrellas are provided when it rains. There is no bottled water in the room, only a kettle. Ice can be picked up on the 8th floor. There is coffee and tea bags available for pick-up in the lobby. The hotel only provides shower gel, shampoo and conditioner, and skin care product samples need to be purchased for 500 yen. The hygiene is very good. The auntie cleans the room very carefully. She will put everything away and put it back in place, and help fold clothes. There is only one chair in the 4-person room, it would be better if there were one or two more chairs. After 10pm, you need to swipe your room card to enter the hotel, which is quite safe.
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Price per night from€ 35