Find highly-rated hotels with real reviews and ratings to find the perfect stay!
Posted on Jun 20, 2026
Guest User
Stepping into this hotel felt like going back in time to The Great Gatsby. It's probably the most luxurious hotel I've stayed at in Osaka. They really made good use of the public spaces, and the Peacock Alley is simply stunning – I could admire it all day.
The front desk staff spoke fluent English, which made communication quite easy.
Contrary to what I read online, the standard room was perfectly fine. I was given a high floor, and the room was spacious, well-divided, with plenty of space for luggage. The twin room had two queen-sized beds (1.5 meters each), making it very family-friendly.
The downsides were the low water pressure in the bathroom and the water not getting hot enough.
They provided Aesop amenities, and the ginger scent was lovely.
The breakfast was a bit disappointing. It was semi-buffet style with limited variety, and the main courses were quite uninspired, not really matching the room rate. I do recommend the French toast among the main dishes, it was excellent. The biggest issue was the long queues, which really detracted from the experience.
The hotel's location is quite good. Directly downstairs is Green Place with a wide variety of dining options, and Ushigoro is on the third floor. You can walk to department stores like Hanshin, but taking a taxi is more convenient for Hankyu.
Show more
Price per night fromS$ 631
Posted on Aug 13, 2026|Standard Double Room Non-Smoking
Guest UserThe front desk service was excellent. I'd read some reviews saying the staff were cold, but I didn't experience that at all. The gentleman who checked me in was very patient and even upgraded my room. He also helped me with my luggage to the elevator.
The new hotel was comfortable to stay in, and it's super convenient for shopping downstairs.
The day before check-out, I arranged a taxi for the next morning, and the lady at the front desk even helped carry my luggage down to the taxi.
Overall, it was a great stay!
Show more
Price per night fromS$ 198
Posted on Jul 10, 2026
Guest UserI always opt for five-star hotels when I travel, but summer prices were just too high this year. So, I took a friend's recommendation and booked this place instead. 👍
It's about an hour from Kansai Airport, and Exit 13 is the closest to the hotel. The downside is there's no elevator there, so if you have a lot of luggage, I'd suggest Exit 16, which has one.
The hotel's service and facilities are excellent. The room was quite spacious by Japanese hotel standards, and the bedding was incredibly comfortable – we slept soundly every night. The location is also fantastic, about a 15-minute walk to Shinsaibashi. We stayed for five nights this time and visited Kobe and Kyoto. The Chuo and Midosuji subway lines right downstairs were super convenient.
I have to mention one particular incident. Check-out was at 11 AM, and our flight wasn't until 5 PM on the last day. Thinking we had plenty of time, my child and I went to Nipponbashi that morning. It wasn't until we got there that I remembered check-out was at 11! Luckily, my mother wasn't with us; she was having coffee at a cafe across from the hotel. I immediately contacted her and asked her to rush back to check out. But to our surprise, her Huawei phone couldn't connect to the hotel's Wi-Fi when she got back, and the only Pocket Wi-Fi device was with me! 😵💫 Since the reservation was under my name, the front desk needed to confirm check-out with me personally. But there was a language barrier, and my mom had no internet. She was incredibly flustered at that moment. Just then, a Chinese-speaking staff member appeared. He first calmed her down, telling her not to worry and that he would find a way to contact me, also explaining that the hotel's network was often unstable. He then took out a device and tried to connect her phone to the Wi-Fi in the lobby, but after many attempts, it didn't work. So, he took my mother back to the room and tried many more times until it finally connected, and he was able to reach me... His professionalism and meticulous work attitude deeply touched our entire family. We'd like to express our gratitude once again! I will definitely choose Tokyu Stay Osaka Hommachi again next time I visit Osaka. 👍
Show more
Price per night fromS$ 92
Posted on Jul 13, 2026
ReefurjiangThis hotel offers a truly great experience, it's my favorite in the city center, and the value for money is exceptional. The rooms are a spacious 25 square meters – a huge improvement from previous stays where I've paid more for tiny rooms where I couldn't even open my suitcase! No such worries here. The room was brand new and spotless, with daily housekeeping and water refills. Just a short walk away, there's a 7-Eleven, and on the way back, you'll find plenty of restaurants like Yoshinoya, Torikizoku, and Sukiya. Plus, there's a free hot spring bath on the 2nd floor. It's really relaxing, not huge but perfectly adequate. After a long day, a soak in the tub is pure bliss. Being a Marriott property, the quality is, as expected, top-notch!
Show more
Price per night fromS$ 125
Posted on Jun 28, 2026
Guest UserThis hotel is super close to Namba Station, which is a major transportation hub. It's a new hotel with very new facilities. The room is a bit small but very well-designed, and the bedding is really comfortable. The hotel has a very 'Thai' scent, which is quite unique. It seems they don't usually offer free room upgrades, but when I arrived, the front desk proactively offered a discounted upgrade. The hotel is also very near to Takashimaya and other shopping spots. The Namba area is great for exploring, and you can get to Umeda in just four subway stops. Definitely worth staying here!
Show more
Price per night fromS$ 194
Posted on Aug 4, 2026|Superior Floor City View TWIN Room
Maggie maiqiqi
This hotel is super conveniently located directly across from Universal Studios, less than a 2-minute walk away. There's a Sushiro and a food street nearby, along with various Lawson convenience stores. What I loved most was the self-service laundry machine; after a day out, I could wash and dry my clothes, and they came out perfectly flat. The machine even comes with detergent and fabric softener, so my clothes smelled great and felt fluffy. There's also a microwave and an ice machine, so I could heat up the sandwiches I bought for breakfast. Speaking of breakfast, it's more Japanese-style with salmon and avocado rice, plus many other options. Overall, it was fantastic!
Show more
Price per night fromS$ 110
Posted on Aug 9, 2026|Double Room
JosephineLWMFacilities: Upon entering the hotel, the front desk is located straight ahead on the left. On the right, there's a 24-hour supply of beverages, vanilla-flavored ice cream, and alcoholic drinks starting from 3 PM. Free ramen is available from 9 PM to 10 PM.
Service: I was assisted by a staff member named Jess. She was warm and polite, providing me with an introduction to the hotel and explaining the location of various facilities. I booked a private onsen for that day; it was 4000 yen for 1 hour for two people, and a room was also available for early check-in. The staff even thoughtfully gave me a small gift as they noticed my birthday was two days later.
If I have the chance to visit Osaka again, I would definitely consider staying here!
Show more
Price per night fromS$ 114
Posted on Jul 26, 2026|King Room With River View
Jerry725
I chose this hotel to celebrate my birthday and paid nearly TWD 9,000 for one night, expecting a memorable stay. Unfortunately, it turned out to be one of the most disappointing hotel experiences I have ever had.
I requested a room with a view of the Tenjin Festival fireworks through Trip.com almost two months before my stay. Trip.com later confirmed that this request had been forwarded to the hotel. However, I was only informed at check-in that my room would not have a fireworks view, leaving me with no opportunity to change my room or book another hotel.
What disappointed me even more was the attitude of the front desk staff. When I asked whether my request had been received, I was met with a questioning tone and was asked if I had actually sent the message. I was then told that the hotel had only received information that it was my birthday, and that rooms with fireworks views were more expensive. However, I later checked the hotel’s official website and found that the price for those rooms was very similar to what I had already paid through Trip.com.
Instead of trying to understand or resolve the situation, the staff repeatedly told me to contact Trip.com and insisted that it was not the hotel’s responsibility. Later, Trip.com informed me that they had indeed forwarded my request to the hotel but never received a response.
The room itself was clean and the facilities were nice, but good facilities cannot make up for poor customer service. I expected much better hospitality from a Hilton property, especially on such an important occasion. Sadly, this experience ruined what was supposed to be a special birthday celebration.
I hope the hotel will improve its communication with booking partners and provide better training for its front desk staff so that future guests do not experience the same disappointment.
Show more
Price per night fromS$ 124
Posted on Mar 28, 2026|[annex]twin(non Smoking)
Guest UserThe room is small but can open two suitcases. The public bath and spa are excellent. Close to JR station and donki. But the staff and hotel policy are terrible and I could only rate it woth adverse comment. First, at checkin the staff did not tell us the spa world could be used even after checkout, so we had no idea we could still stay to play the spa world the next day until we learnt it from other residents in the hotel. If we have learnt it earlier at checkin we might adjust our travelling plan as we checkin late at night from landing. Second,
upon checkout we asked for luggage storage service, which is very basic services of hotel, but the staff said if we were leaving and not staying for the spa, they would not keep our luggage. I am not meaning leaving Japan but I just go out from breakfast or some shopping. I have visited Japan multiple times and stayed in many hotels or residence, and this is the first one not offering luggage storage service. Please do not call this a hotel if you refuse to offer luggage storage service. Third, the hotel prohibited any slipper and every one had to walk back to rooms in bare feet after public bath, this sounds dirty while the staff was wearing slipper. Hotel could provide slippers and require resident to wear hotel slippers only. Bad experience and poor service.
Show more
Price per night fromS$ 55
Posted on May 9, 2025
Guest User
The king-size room can accommodate two 28-meter suitcases. The bathroom is integrated, and the ventilation is not very good. It will be hot to death when taking a shower.
Breakfast is free, but there is nothing to eat.
Check-in luggage storage is free, but check-out luggage storage is charged. We were charged 1,000 yen for two suitcases. Friends who mind can plan ahead.
It is very, very close to JR. You can get there by turning a corner. There is a life supermarket at 500 meters, and Don Quixote and Daiso are 1 kilometer away. It is very convenient to go to Umeda and Shinsaibashi.
Show more
Price per night fromS$ 51