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Posted on Jun 21, 2026
Guest UserThis is my second time in Osaka, and I chose the Waldorf Astoria again. The room facilities are excellent, and it's super convenient to walk to all the major department stores in Umeda from the hotel's underground access. However, the breakfast was quite disappointing. Apart from congee, there were no other Japanese food options at the breakfast buffet, only an à la carte set. While it was very refined, for the price, there should definitely be more Japanese food options included in the buffet.
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Price per night fromS$ 812
Posted on Oct 3, 2026|Standard Double Room Non-Smoking
GunnerbinThis hotel, newly opened in 2026, is super convenient with direct access from Shinsaibashi subway station. I booked a basic room this time; the hardware is good and the space is ample. The room comes with a capsule coffee machine, and there's a lounge on the 28th floor offering complimentary coffee and soft drinks. Highly recommend!
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Price per night fromS$ 180
Posted on Jul 15, 2026
LizananThe location is fantastic – it's quiet despite being in a bustling area, and not far from Osaka's iconic Glico Man and Shinsaibashi, as long as you can navigate well. Upon entering the hotel, there's a subtle, pleasant aroma that immediately makes you feel comfortable. For Japan, the room size is quite generous; of course, there are bigger ones, but I believe in Japan, the price and room size are definitely proportional to the value for money. The front desk staff, regardless of the time, always served with a smile and answered questions diligently. Yes, I mean diligently – they genuinely put their hearts into serving guests. There was a minor hiccup during check-in, which I didn't even dwell on. I simply mentioned it casually late at night when exchanging coins. To my surprise, when I returned to the hotel the next afternoon after shopping, I found an apology card and some fruit in my room. They truly value guest satisfaction and the quality of their hotel. If I visit Osaka again, this hotel will definitely be my top choice.
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Price per night fromS$ 167
Posted on Sep 12, 2026|[Standard floor] Standard twin non-smoking
SUWON CHONThis was my first trip to Osaka, and staying at this hotel made the experience even more memorable. The hotel exceeded my expectations in every way. The staff were incredibly friendly, professional, and always willing to help with any questions I had. Housekeeping did an excellent job every day, keeping the room spotless and neatly organized.
I was especially impressed by the attention to detail and the care shown by the staff. I even left a tip for housekeeping, but they kindly did not take it, which showed their professionalism and dedication to providing great service without expecting anything in return.
The hotel was comfortable, clean, and welcoming throughout my stay. I truly appreciated the hospitality and excellent service. If I visit Osaka again in the future, I will definitely book this hotel again and will gladly recommend it to my friends and family. Thank you for making my first Osaka trip such a wonderful experience!
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Price per night fromS$ 127
Posted on Jun 22, 2026|Run Of The House
Anonymous UserI really enjoyed my stay in this hotel. It was clean and had nice amenities! I will give perfect score if:
1. They had a better pillow. The Japanese pillow is very hard. It is like sleeping in a stone.
2. The onsen has women staff, it is such a surprise to see a woman doing things in such place with people who are naked. Is a man okay to serve in the women onsen? I think it was awkward for the woman worker.
3. The quilt is like silk, it slides down to the bed when you are sleeping. It is not so comfortable to sleep on.
Other than these 3, everything is perfect.
There is not much in the area of the hotel but It is 6 minutes walk away from Awaza station, a few stops away from Namba station (where is dotonbori) there is a 7/11 beside the hotel.
I have not tried the breakfast, but there is a drink area open from 6-9 pm and you can get some beauty mask or other small things everyday in the reception. The receptionists are kind and polite and the hotel was quiet. The room is small but is convenient.
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Price per night fromS$ 71
Posted on Aug 12, 2026|Comfort Double Room
Anonymous UserThe hotel is just a 3-minute walk from Fukushima Station. The front desk staff were very friendly and helpful, guiding me through the self-check-in kiosk and storing my luggage after checkout. If you arrive by airport limousine bus, you can get off at the final stop and walk about 15–20 minutes to the hotel.
The room was very clean, and the bed and pillows were so comfortable that I fell asleep right away. I also appreciated the free ice machine on our floor, which was great for enjoying cold drinks. The housekeeping staff were wonderful as well—even though they spoke limited English, they kindly used translation devices to communicate with us. Overall, it’s great value at HKD 655 per night (note: there is an additional HKD 145 hot spring tax payable at the hotel).
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Price per night fromS$ 89
Posted on Aug 6, 2026|Superior Single Room
Guest UserThe room I booked for my solo trip was just right. First off, it was super convenient for shopping. Within 500m, there are two supermarkets, a 7-Eleven, and right next door downstairs there's a big supermarket – perfect for picking up snacks, milk, bentos, instant noodles, and bread for breakfast.
Secondly, the amenities were great. The shared laundry room has a washer-dryer combo (coin-operated), and there's also a microwave, ice machine, and vending machines. Inside the room, I had a mini-fridge, hairdryer, and a bathtub.
The service experience was also excellent. The 1.5m bed was comfortable, and the room had great natural light with the window right by the head of the bed. Since I stayed multiple nights, service staff tidied up the bedding, cups, and replaced towels daily.
Finally, transportation was a breeze. It's very close to the subway station, probably within 500m. Shinsaibashi and Umeda are easily reachable within half an hour, and the airport is just an hour away. You can use exit 4-A, which has a direct elevator.
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Price per night fromS$ 61
Posted on Jul 26, 2026|King Room With River View
Jerry725
I chose this hotel to celebrate my birthday and paid nearly TWD 9,000 for one night, expecting a memorable stay. Unfortunately, it turned out to be one of the most disappointing hotel experiences I have ever had.
I requested a room with a view of the Tenjin Festival fireworks through Trip.com almost two months before my stay. Trip.com later confirmed that this request had been forwarded to the hotel. However, I was only informed at check-in that my room would not have a fireworks view, leaving me with no opportunity to change my room or book another hotel.
What disappointed me even more was the attitude of the front desk staff. When I asked whether my request had been received, I was met with a questioning tone and was asked if I had actually sent the message. I was then told that the hotel had only received information that it was my birthday, and that rooms with fireworks views were more expensive. However, I later checked the hotel’s official website and found that the price for those rooms was very similar to what I had already paid through Trip.com.
Instead of trying to understand or resolve the situation, the staff repeatedly told me to contact Trip.com and insisted that it was not the hotel’s responsibility. Later, Trip.com informed me that they had indeed forwarded my request to the hotel but never received a response.
The room itself was clean and the facilities were nice, but good facilities cannot make up for poor customer service. I expected much better hospitality from a Hilton property, especially on such an important occasion. Sadly, this experience ruined what was supposed to be a special birthday celebration.
I hope the hotel will improve its communication with booking partners and provide better training for its front desk staff so that future guests do not experience the same disappointment.
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Price per night fromS$ 156
Posted on Jan 30, 2026|Small Twin Room
JuexiaodiThe hotel is a 10-minute walk from the subway station and consists of two buildings: the main building and an annex. The rooms aren't huge, but they're a good size for hotels in the same price range. They offer 24-hour hot water, coffee, drinks, and a microwave for heating food, which is great. Free luggage storage is also available. There's a Chinese-speaking staff member at the front desk, so communication was seamless. Breakfast was decent too. The only downside, if I had to pick one, was the constant stream of tour groups. It's also just a 5-minute walk from the main shopping street in Shinsaibashi.
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Price per night fromS$ 50
Posted on Jul 17, 2026
Guest UserSimply the best onsen I’ve ever been. There is a huge sauna theatre and many smaller ones with some differences. Many individual tubs for those who wants to enjoy by themselves. It’s amazing and I would definitely come again. Location is not the most popular ones but it’s just two stations away so it’s not a problem. Breakfast is ok.
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Price per night fromS$ 71