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Posted on Jun 20, 2026
Guest User
Stepping into this hotel felt like going back in time to The Great Gatsby. It's probably the most luxurious hotel I've stayed at in Osaka. They really made good use of the public spaces, and the Peacock Alley is simply stunning – I could admire it all day.
The front desk staff spoke fluent English, which made communication quite easy.
Contrary to what I read online, the standard room was perfectly fine. I was given a high floor, and the room was spacious, well-divided, with plenty of space for luggage. The twin room had two queen-sized beds (1.5 meters each), making it very family-friendly.
The downsides were the low water pressure in the bathroom and the water not getting hot enough.
They provided Aesop amenities, and the ginger scent was lovely.
The breakfast was a bit disappointing. It was semi-buffet style with limited variety, and the main courses were quite uninspired, not really matching the room rate. I do recommend the French toast among the main dishes, it was excellent. The biggest issue was the long queues, which really detracted from the experience.
The hotel's location is quite good. Directly downstairs is Green Place with a wide variety of dining options, and Ushigoro is on the third floor. You can walk to department stores like Hanshin, but taking a taxi is more convenient for Hankyu.
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Price per night from€ 480
Posted on Jul 29, 2026|Superior Double Room
Guest User
Facilities: The room was quite spacious for Japan, with a minimalist design, yet fully equipped. It had a large bathtub, and on the 12th floor, there was a microwave, washing machine, and gym.
Cleanliness: Extremely clean, no strange odors whatsoever.
Environment: Located right outside Exit 13 of Honmachi Station, very close to Shinsaibashi, with plenty of restaurants nearby. It's very convenient. I saw some reviews mentioning noisy street racers downstairs, but we didn't encounter any during our stay; in fact, we found it very quiet.
Service: Excellent! The front desk staff were enthusiastic and always greeted us when we came and went. When the Wi-Fi wouldn't connect, they personally came to our room to help us set it up.
Breakfast: Although the variety wasn't extensive, everything was exquisite and tasted delicious. We ate it for four days without getting tired of it – it was our daily source of fruit! The panoramic night view of Osaka from the 16th-floor lobby is stunning.
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Price per night from€ 64
Posted on Jul 15, 2026
LizananThe location is fantastic – it's quiet despite being in a bustling area, and not far from Osaka's iconic Glico Man and Shinsaibashi, as long as you can navigate well. Upon entering the hotel, there's a subtle, pleasant aroma that immediately makes you feel comfortable. For Japan, the room size is quite generous; of course, there are bigger ones, but I believe in Japan, the price and room size are definitely proportional to the value for money. The front desk staff, regardless of the time, always served with a smile and answered questions diligently. Yes, I mean diligently – they genuinely put their hearts into serving guests. There was a minor hiccup during check-in, which I didn't even dwell on. I simply mentioned it casually late at night when exchanging coins. To my surprise, when I returned to the hotel the next afternoon after shopping, I found an apology card and some fruit in my room. They truly value guest satisfaction and the quality of their hotel. If I visit Osaka again, this hotel will definitely be my top choice.
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Price per night from€ 80
Posted on Jul 23, 2026|TwinRoom (Btype)
Orangy SunshineTbh it’s such a wonderful hotel, great stay with my family. Price wise may be slightly higher but the I love it because of the hotspring. Almost hotspringing every single day. The staff service is also wonderful! They are really very kind and helpful. Definitely coming back! They have free drink bar as well! Check it out, it’s a small hidden gem. ;)
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Price per night from€ 33
Posted on Jul 26, 2026|King Room With River View
Jerry725
I chose this hotel to celebrate my birthday and paid nearly TWD 9,000 for one night, expecting a memorable stay. Unfortunately, it turned out to be one of the most disappointing hotel experiences I have ever had.
I requested a room with a view of the Tenjin Festival fireworks through Trip.com almost two months before my stay. Trip.com later confirmed that this request had been forwarded to the hotel. However, I was only informed at check-in that my room would not have a fireworks view, leaving me with no opportunity to change my room or book another hotel.
What disappointed me even more was the attitude of the front desk staff. When I asked whether my request had been received, I was met with a questioning tone and was asked if I had actually sent the message. I was then told that the hotel had only received information that it was my birthday, and that rooms with fireworks views were more expensive. However, I later checked the hotel’s official website and found that the price for those rooms was very similar to what I had already paid through Trip.com.
Instead of trying to understand or resolve the situation, the staff repeatedly told me to contact Trip.com and insisted that it was not the hotel’s responsibility. Later, Trip.com informed me that they had indeed forwarded my request to the hotel but never received a response.
The room itself was clean and the facilities were nice, but good facilities cannot make up for poor customer service. I expected much better hospitality from a Hilton property, especially on such an important occasion. Sadly, this experience ruined what was supposed to be a special birthday celebration.
I hope the hotel will improve its communication with booking partners and provide better training for its front desk staff so that future guests do not experience the same disappointment.
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Price per night from€ 90
Posted on Sep 4, 2026|[Standard Floor] Compact Twin Room Non-smoking
trippy88Staying at Hotel Granvia Osaka was such a pleasant experience! The location is unbeatable — right in the heart of Osaka, with shopping, restaurants and eateries all around, making it incredibly convenient to explore the city.
What I loved most is how central it is for travelling beyond Osaka too. With Osaka Station right there, it’s so easy to head out to places like Kyoto, Kobe and Kurashiki without wasting time getting across the city.
A special shout-out to Don at the hotel, whose service was truly top-notch. He spoke excellent English, was incredibly accommodating and made me feel very well taken care of. The hotel even upgraded my room for free, which was such a lovely surprise!
And for Pokémon fans — this is a bonus I absolutely loved! 😍 The Pokémon Center is just on the 13th floor, so you can literally pop down whenever you feel like browsing or shopping.
Overall, a fantastic base for an Osaka trip — excellent location, wonderful service, comfortable stay and plenty of shopping and dining right at your doorstep. Would definitely stay here again!
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Price per night from€ 69
Posted on May 3, 2026
YoYo-niniOverall, my stay was incredibly comfortable. The hotel's location is excellent, making it super convenient for getting around and finding places to eat. Check-in at the front desk was quick and efficient, and the staff were all very warm and friendly, paying great attention to detail. The atmosphere was quiet and elegant, and the value for money was outstanding. It was a pleasant and reassuring stay, and I'll definitely choose this hotel again for my next trip.
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Price per night from€ 33
Posted on May 10, 2026
Guest UserI recently stayed at Hotel Hanshin Osaka during my trip to Osaka, and overall it was a very satisfying experience, especially for a first-time solo traveler visiting the city.
One of the biggest advantages of this hotel is definitely its excellent location. The hotel is conveniently connected to transportation, making it extremely easy to travel to many of Osaka’s famous attractions and shopping areas. Whether I wanted to visit Dotonbori, Umeda, Osaka Castle, or even take day trips to nearby cities, getting around was smooth and stress-free. For someone traveling alone and unfamiliar with Osaka, staying here made the entire trip feel much more comfortable and convenient.
Another thing that impressed me was the service provided by the hotel staff. The front desk employees were always polite, professional, and welcoming. They greeted guests with genuine smiles and were very helpful whenever I had questions. Even though there was sometimes a language barrier, they still tried their best to assist me, which made me feel appreciated as a guest. Good hospitality can really affect the overall travel experience, and this hotel certainly delivered in that aspect.
The room itself was clean and well-maintained. Although the room size was slightly small, which is quite common in Japan, the facilities inside were surprisingly complete and thoughtfully arranged. Everything I needed was provided, and the layout was efficient enough that I still felt comfortable during my stay. The in-room hot spring bath was also a very enjoyable feature. After spending long hours walking around Osaka every day, being able to relax in the warm bath at night was incredibly refreshing and helped me recover from fatigue.
If I had to mention one downside, it would only be the limited room space. However, considering the location, service quality, cleanliness, and facilities, I still think this hotel offers great value overall.
I would definitely recommend this hotel to anyone visiting Osaka for the first time, especially solo travelers who want a convenient, comfortable, and reliable place to stay.
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Price per night from€ 57
Posted on Mar 28, 2026|[annex]twin(non Smoking)
Guest UserThe room is small but can open two suitcases. The public bath and spa are excellent. Close to JR station and donki. But the staff and hotel policy are terrible and I could only rate it woth adverse comment. First, at checkin the staff did not tell us the spa world could be used even after checkout, so we had no idea we could still stay to play the spa world the next day until we learnt it from other residents in the hotel. If we have learnt it earlier at checkin we might adjust our travelling plan as we checkin late at night from landing. Second,
upon checkout we asked for luggage storage service, which is very basic services of hotel, but the staff said if we were leaving and not staying for the spa, they would not keep our luggage. I am not meaning leaving Japan but I just go out from breakfast or some shopping. I have visited Japan multiple times and stayed in many hotels or residence, and this is the first one not offering luggage storage service. Please do not call this a hotel if you refuse to offer luggage storage service. Third, the hotel prohibited any slipper and every one had to walk back to rooms in bare feet after public bath, this sounds dirty while the staff was wearing slipper. Hotel could provide slippers and require resident to wear hotel slippers only. Bad experience and poor service.
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Price per night from€ 44
Posted on Jun 4, 2026
StekmerI have stayed in this hotel 3 times now and look forward to staying again. The rooms are the usual compact size, are clean and comfortable. The ground floor area has a microwave, free soft drinks and coffee and is quite pleasant.
The location is convienient for shopping, visiting Dotonburi and there is a major supermarket 2 minutes walk away - the walk to the Namba station for airport trains is about 15 minutes but is easy enough.
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Price per night from€ 24