Mercure Tokyu Stay Osaka Namba

Conveniently located at the shopping area. Hotel located behind Fendi. A breathtaking away to Dotonbori.

The hotel he’s very nice and the room is very clean. It’s highly recommended to stay.

Had an enjoyable stay here at Mercure! Amenities were complete, housekeeping & receptionists were friendly and able to converse in English which made our stay more pleasant. Location of the hotel is sooo convenient. - a 10-min walk from Shinsaibashi/Namba station - has family mart and donki nearby - taxi fare from the hotel to Nankai Namba Station (for the airport) was 1,400 won - all you have to do is cross the main road and you’ll already arrive at Shinsaibashi shopping street! My luggage was also damaged during my flight to Osaka, so the staff politely helped to handle the disposal of my luggage for free. The only thing that slightly bothered me was the superrrr dark lighting in the room. There were times I had to use my phone’s flashlight to find things but it was still bearable for me. Overall, thank you, Mercure :)

I recently stayed at Mercure Tokyu Stay Osaka and had a mixed experience. One of the main concerns is that the room lighting is quite dim, which may not be suitable for elderly guests or anyone who prefers a brighter environment. It can feel uncomfortable, especially at night. Another downside is that many basic items come with extra charges. Bottled water is only provided complimentary once; after that, each bottle costs around 300 yen, which feels unnecessary for a hotel at this level. Service-wise, I was disappointed that there was no assistance offered for carrying luggage, even when a wheelchair user was present. This level of service does not meet expectations for hospitality. On the positive side, the in-room washing machine is very convenient and works well, especially for longer stays. Overall, while the hotel has some useful facilities, the service and comfort level could be improved, particularly for elderly guests

The hotel was great, very clean, and the staff were great too. The only downside was that the hotel was too dark.overall is great.

Very near Dotombori. Excellent location that is near Shinsaibashisuji area for shopping, dining and etc.

Perfect hotel and location to spend the last few nights in Osaka. Very clean and quiet.

This was my second stay at Mercure Tokyu Stay Osaka Namba, and I came back because I truly loved my first experience — happy to say it did not disappoint! ✨ Location is unbeatable — right in the heart of Namba, steps from Dotonbori and Shinsaibashi, near train stations, shopping, and tons of food spots. Super lively outside, calm and cosy inside.

I like the hotel with dark mode. The lighting in the hotel is perfect to remain romantic in every corner. Especially the outdoor space with sofa. It was so relax and feel cool in winter time.