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Posted on Apr 6, 2026|Deluxe King Room
Guest UserWaldorf set the tone for the entire luxury hotel in Osaka, it deserves the highest praise. From the moment you step out of the car upon entering the hotel, the emotional experience is flawless. Upon reaching the reception area, the hot towels and tea are a first thing you'll find that sets it apart from other luxury hotels. This attention to detail is so thoughtful; it shows how much they understand that after transportation, travelers can perform a handwashing ritual, representing not only physical cleanliness but also a reminder of mental well-being. It's fantastic. The only suggestion I could make is that having someone sit down during check-in would be better than standing at the reception desk. Other staff members who left a deep impression included Yui and another girl who showed us to our room (I don't remember her name, but I do remember she taught me that Yui's name is Y and I; she was all smiles, in high spirits, and explained the hotel facilities very well, greatly reducing any sense of unfamiliarity as a new guest). Since we returned to the hotel quite late that night, we mainly went to the bar near the back entrance for drinks. The bartenders were very attentive, and the welcome drink was delicious. When leaving the hotel, the staff throughout the journey were attentive. Because our next destination was relatively close to the hotel, the staff at the entrance (I forgot his name, but I remember he was short and had braces; his performance that day was perfect) arranged for a hotel car to escort us there. The driver was Italian, very professional, and had an excellent attitude. Words of gratitude are insufficient to praise this outstanding driver. If a hotel's maximum score is 5, I would give it a 6. It truly embodies the image of a luxury hotel and I would definitely recommend it to anyone. I will definitely return on my next trip. I am grateful for everyone's efforts throughout the journey.
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Price per night from£ 313
Posted on Apr 30, 2026
Francesca CindyHad a wonderful stay, room is spacious, link to a mall sheltered. A junction away from Yodobashi Mall and Umeda Train station.
The rooms are reasonably big. Love the bathroom. Separate beds are slightly bigger than single beds. Linens are luxurious high thread count. Room Flooring is semi wood and carpeted. Coffee and Tea are complimentary, comes with full set of in room requirements, ironing set, luxurious bathrobe, bar fridge, comfy bedroom slippers, safe, V Sassoon hair dryer, full bathing and vanity kit, toilet cubicle is separate by a door, bath tub is of good size, separate shower water pressure is fantastic. Motorised linen blinds, daily bottles of water
Here’s my favourite: Facilities include 24hrs of fully equipped gym all machines including leg machines, bar and free weights, gym balls, foam rollers, treadmill, elliptical, bicycle etc.
Use of Bathhouse and indoor swimming pool included as part of the booking. Spa facial and massage avail at a fee.
Lounge area is great with nice matcha latte. Had buffet breakfast in the morning, sufficient variety. Lotsa fruits choices.
Building is exclusive luxury. Initial check-in process can be better and less rigid. Pre-paid room type if unavailable, guests should be informed ahead prior to arrival. Somewhere between Trip.com and the hotel miscommunication should not affect the hotel guests traveling 12 hours to reach there.
Director of rooms Mr Liam Wynn Williams saved the day. Thank you very much for your kind hospitality to resolve the issue.
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Price per night from£ 218
Posted on Jun 13, 2026
WenxinyidianerAn absolutely amazing experience! I've already recommended this hotel to so many friends. From the moment you walk in, you're greeted with warm and heartfelt service that makes you feel right at home. The room was incredibly spacious, and it offered a direct view of Osaka Castle. I've been to Osaka many times, but this was the first time I'd seen the castle so clearly and in its entirety. It's truly stunning when the lights come on at night. The breakfast also offered a fantastic variety. Thumbs up!
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Price per night from£ 361
Posted on May 5, 2026
Guest UserThe Imperial Hotel Osaka boasts an excellent location near Sakuranomiya Station, offering stunning river views from its upper floors and even a glimpse of Osaka Castle in the distance. Below, the riverside greenery and small beach create a serene and lovely atmosphere.
The hotel has a vintage charm, and while some facilities show their age, it didn't detract from a comfortable stay. The mattress was just right – not too soft, not too firm – and even the single beds were spacious. Room insulation was good, and the shower had strong, hot water, which was very pleasant. However, the lighting was a bit dim, making it slightly inconvenient for getting ready.
This visit was specifically to experience the 'Miyake' (a term for the three most prestigious hotels in Japan) level of service, and indeed, this venerable hotel delivered polite and thoughtful service without feeling overbearing. For instance, when checking out, knowing we had plenty of time before our flight and planned to explore Umeda further, they proactively reminded us about their shuttle service to the airport if we were heading there directly. When we said we were going to Umeda, they even asked if we'd like to leave our luggage at the hotel. They also directly helped us with calling a taxi, specifying the destination, and handling our luggage. I truly loved their Japanese staff!
However, it seems the hotel has hired some South Asian staff for housekeeping. I noticed some dust on the glass shelf in the bathroom and on the TV cabinet. But these are minor issues, and overall, the cleaning was quite thorough.
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Price per night from£ 91
Posted on Apr 6, 2026|Tatami Premier Room King
Guest UserI was very grateful for the introduction on the 28th-floor corridor upon check-in. The whole process was excellent, from the introduction of upcoming activities to the excellent service on the 28th-floor corridor, including the serving of drinks and refreshments. They also thoughtfully prepared a cake and a handwritten thank-you note for my birthday in the room, which I really appreciated. Furthermore, due to my mother's illness, she might not be able to travel, and their follow-up email response was excellent. However, due to an urgent need to leave for Hong Kong that evening, the receptionist at the door didn't assist with loading my luggage into the car; I had to ask at the door myself, and my own driver came out to help. This was a point deduction. Given the Four Seasons Hotel's reputation, I feel that their service could be improved in these minor areas.
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Price per night from£ 357
Posted on Jun 26, 2026
Anonymous UserRWe chose this hotel specifically to celebrate our first wedding anniversary. We requested a higher-floor room in advance, but unfortunately it wasn’t provided. There was also no special setup or decoration in the room, and the front desk never mentioned anything about it.
The room view was average, and the hotel is a bit of a walk from Shinsaibashi Station. The elevator had a noticeable unpleasant odour when going from the ground floor to the 3rd floor. Overall, the experience was just average.
For comparison, we stayed two nights at another hotel during the same trip that was slightly cheaper, but the overall feeling and quality were noticeably better than at this W hotel.
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Price per night from£ 236
Posted on May 6, 2026|Superior Twin Room
raiderFacilities: The classic quality of a long-standing luxury brand.
Hygiene: Impeccable, as expected in Japan.
Environment: Right above the railway station.
Service: First-class service quality! Surrounded by amazing food options! An indispensable choice when in Umeda! However, it's a bit pricey and the rooms are a bit small.
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Price per night from£ 278
Posted on Jul 12, 2026
Guest User
Located in Nakanoshima, the room was spacious enough, and the breakfast was exceptionally rich and varied. This is my second time staying here. The Hanshin Electric Railway station is right outside the door, and it's just a block away from the Osaka Science Museum, the National Museum of Art, and the Nakanoshima Museum of Art. It's about a 15-minute walk to the JR station.
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Price per night from£ 57
Posted on Jul 11, 2026
Guest UserThe location is fantastic! The hotel is right above a subway station, and the Nankai Line to the airport is conveniently located on the 3rd floor. It's also next to department stores like Takashimaya, and there are plenty of dining options nearby.
The room comes with a capsule coffee machine and complimentary bottled water.
Breakfast was decent, but it was pretty much the same every day during my 4-night stay.
A couple of downsides: I was given one of the lowest floors, and the view from the window was quite poor, very close to some equipment platform.
Also, the housekeeping staff wasn't very attentive; they put my makeup remover and comb *inside* the toothbrush cup?
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Price per night from£ 114
Posted on Nov 16, 2025
Kantheetat Sudpor
This one just beats all my other stays in Japan, it was seriously that good. The location is near Umeda Station, a super quick three-minute walk, and it was so easy to find amazing local cuisine nearby.
The public bath is the absolute MVP here. I was totally not expecting someone with a tattoo on the back like me to be allowed in, but it was fine. My Japanese friend even said, ”Your public bath is way too good to be the one of a hotel, it should be a private public bath.” The quality is superb, and the amenities are fully equipped with everything you have in your own bathroom: hair spray, shampoo, hair conditioner, sponge, razor, nail clipper, nourishing cream, toothbrush, toothpaste and woww a lot. You put heart in every detail. It was my first experience with a Japanese public bath, and it was the best.
The staff are super friendly but still uphold guests’ privacy. Having a lot of guests, it was surprisingly enough to sleep.
Just one quick recommendation: The hostel requires a daily check-in even when you book consecutive days. For us, it was no problem sorting out and communicating with staffs. But some foreign guests seemed a bit confused by the process. If they could clarify that for non-Japanese speakers better, the place would be beyond perfect! Thanks for the excellent experience!
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Price per night from£ 17