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Posted on May 10, 2026|Deluxe King Room
joanna0919From the moment I stepped through the hotel entrance, I felt right at home! Every single staff member treated guests with genuine care and attentiveness. The room size was also the biggest I've ever had in all my trips to Japan! The pajamas provided by the turndown service were incredibly comfortable too! The hotel's night view is also one of the best around. Highly, highly recommend!
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Price per night fromAU$ 597
Posted on Jun 21, 2026
Guest UserExceeded my expectations! The room was incredibly spacious, equipped with a washer/dryer, microwave, fridge, kitchenware, dining table, and even a desk. It's perfect for families traveling with kids, catering to everyone's needs. Daily cleaning was impeccable; the window glass was wiped clean every day, free of fingerprints or water marks, offering beautiful views outside. The bedding was comfortable, the AC didn't blow directly on my face, the shower water was great, and it was perfectly soundproof with no noise, so I slept very well. The location is convenient, surrounded by various malls, bus stops, and convenience stores. The hotel's swimming pool is also kid-friendly. I'd definitely choose InterContinental and this room type again on my next visit!
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Price per night fromAU$ 412
Posted on Jun 13, 2026
WenxinyidianerAn absolutely amazing experience! I've already recommended this hotel to so many friends. From the moment you walk in, you're greeted with warm and heartfelt service that makes you feel right at home. The room was incredibly spacious, and it offered a direct view of Osaka Castle. I've been to Osaka many times, but this was the first time I'd seen the castle so clearly and in its entirety. It's truly stunning when the lights come on at night. The breakfast also offered a fantastic variety. Thumbs up!
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Price per night fromAU$ 690
Posted on May 5, 2026
Guest UserThe Imperial Hotel Osaka boasts an excellent location near Sakuranomiya Station, offering stunning river views from its upper floors and even a glimpse of Osaka Castle in the distance. Below, the riverside greenery and small beach create a serene and lovely atmosphere.
The hotel has a vintage charm, and while some facilities show their age, it didn't detract from a comfortable stay. The mattress was just right – not too soft, not too firm – and even the single beds were spacious. Room insulation was good, and the shower had strong, hot water, which was very pleasant. However, the lighting was a bit dim, making it slightly inconvenient for getting ready.
This visit was specifically to experience the 'Miyake' (a term for the three most prestigious hotels in Japan) level of service, and indeed, this venerable hotel delivered polite and thoughtful service without feeling overbearing. For instance, when checking out, knowing we had plenty of time before our flight and planned to explore Umeda further, they proactively reminded us about their shuttle service to the airport if we were heading there directly. When we said we were going to Umeda, they even asked if we'd like to leave our luggage at the hotel. They also directly helped us with calling a taxi, specifying the destination, and handling our luggage. I truly loved their Japanese staff!
However, it seems the hotel has hired some South Asian staff for housekeeping. I noticed some dust on the glass shelf in the bathroom and on the TV cabinet. But these are minor issues, and overall, the cleaning was quite thorough.
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Price per night fromAU$ 171
Posted on May 31, 2026
Guest UserThe hotel's location is superb. It's a convenient 3-5 minute walk to Osakajokoen JR Station, making it easy to get anywhere. There's an elevator inside the station that goes directly to the exit. After exiting, you walk about a hundred meters along a corridor to another elevator that takes you to ground level. Cross a small bridge and an intersection, and you're at the hotel. This is incredibly convenient if you have large luggage. The hotel is situated on the northeast side of Osaka Castle Park, by a small bridge, so you can easily stroll along the castle moat anytime. Shopping and dining are also very convenient. Cross the overpass from the park's south exit, and you'll find Q's Mall. There are also countless restaurants if you walk to Kyobashi Station (and along the way). For airport transfers, take the JR line to Tennoji, then transfer to the JR Loop Line (red), and it's just six stops to Osakajokoen Station.
The hotel's cleanliness and facilities are excellent, especially the soundproofing – it's very quiet. The mattress and pillows are just right, providing a great sleeping environment. The hotel service is highly professional, from the front desk and restaurant to the lobby and concierge. The breakfast is a rich blend of Western and Japanese styles (though the coffee was a bit weak). I stayed for seven nights in total and had a fantastic experience.
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Price per night fromAU$ 118
Posted on Jun 26, 2026
Anonymous UserRWe chose this hotel specifically to celebrate our first wedding anniversary. We requested a higher-floor room in advance, but unfortunately it wasn’t provided. There was also no special setup or decoration in the room, and the front desk never mentioned anything about it.
The room view was average, and the hotel is a bit of a walk from Shinsaibashi Station. The elevator had a noticeable unpleasant odour when going from the ground floor to the 3rd floor. Overall, the experience was just average.
For comparison, we stayed two nights at another hotel during the same trip that was slightly cheaper, but the overall feeling and quality were noticeably better than at this W hotel.
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Price per night fromAU$ 426
Posted on Apr 4, 2026|Superior King Room
Xiaoyuhui
The location is extremely convenient. If you're looking for an old-school hotel vibe, you might find it here, but the facilities are really outdated – I couldn't stand them. The showerhead was in the bathtub and there was no separate shower, which was a real deal-breaker for me. I'll definitely stick to newer hotels from now on. The Japanese restaurant on the fifth floor was pretty good; I had sushi for a reasonable price, with 16k and 26k options available.
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Price per night fromAU$ 530
Posted on May 24, 2026
himhim_The view outside the hotel is absolutely stunning, offering a 24-hour panoramic view of Osaka Castle. The room amenities are quite luxurious, and the breakfast is incredibly rich and varied. Ms. AKI, in particular, was so enthusiastic and lovely, really bringing energy and joy to the guests. The location is a bit far from the main shopping areas, but you can't have everything. My only suggestion would be to have more staff at the front desk for check-in during peak times when there are many guests.
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Price per night fromAU$ 134
Posted on Jul 12, 2026
cici0414The hotel was very clean, and the front desk staff were all incredibly nice and super patient! The location is really convenient – you just take the Karasuma Line to Shijo Station, and it's right outside exit 6. There's a Starbucks, a Torikizoku (yakitori restaurant), and a drug store right by the hotel entrance. Daimaru department store is only a few minutes' walk away, and if you keep going past Daimaru, you can reach Shinkyogoku and Takashimaya. I originally booked three nights but ended up staying a whole week! It's not noisy at night, except for the occasional motorcycle. Highly recommend! The first picture shows the hotel's location.
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Price per night fromAU$ 204
Posted on Oct 12, 2025|Superior Capsule
Kukudefeiniao
This hotel absolutely exceeded my expectations; it's almost on par with a five-star hotel. I've stayed in many capsule hotels, and this one is the best. The large public bath has everything you could possibly need, they even provide swim trunks! Razors, toothbrushes, hand towels, bath towels, pumice stones, exfoliating mitts, and multiple types of facial cleansers – they have it all. Can you believe there's even an open-air bath? They also offer massages, but those are extra. And seriously, they even have a blood pressure monitor! After showering, you can grab a drink and some noodles, which can be charged directly to your room. The luggage area has a huge packing table, with space underneath for oversized luggage (I didn't use it so I don't know if there's a charge). The lounge area has sofas for watching TV, and even a smoking section – it's incredibly convenient! Right outside the hotel is Umeda Higashidori Street, where bunny girls invite you to all-you-can-drink deals, and there are all sorts of food options around. The capsule itself is quite spacious, and the bedding is incredibly clean – I mean five-star hotel quality clean. I don't understand why the rating is low; for me, the only 'downside' is that there are too many amenities and services to explore before I had to check out. For a capsule hotel, the service is almost too much! One final friendly tip: you'll still need to buy your own toothpaste...
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Price per night fromAU$ 31