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Posted on Oct 16, 2024
Guest User
The staff at the hotel were very friendly and helpful. Great service from everyone we dealt with right from the front desk to the cleaning staff to the lady who brought us breakfast every morning. The day started with an excellent breakfast serviced right in our room which was a nice touch.
My only complaint was having to pay for parking. I was aware of these ahead of time but given the cost of the room, it really should have included the parking.
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Price per night fromS$ 186
Posted on Jul 19, 2026|Two Queen Room with City View
Aisikaodemaomi
The room overall was quite comfortable, and the bedding was good. However, hotels in North America tend to be more basic and simple compared to what you find domestically. The pricing on Trip.com was strange; booking in advance was actually more expensive than booking last minute. What's really nice about this place is that you can see the waterfall right from the elevator lobby. The breakfast was also a pleasant surprise, with a good variety of options and tasty made-to-order omelets.
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Price per night fromS$ 168
Posted on Feb 17, 2026
Guest User
We've enjoy our stay in this resort specially our kids. We love our room, theres microwave and dining table + chairs. Staff are friendly and very welcoming. Water park is beautiful and safe theres a lot of lifeguard in every corner. Theres 2 small jacuzzi but we never try, you have to wait for your turn. Very good location, theres a-lot of nearby shops and restaurants.
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Price per night fromS$ 124
Posted on Sep 3, 2026|Two Bedroom Deluxe Suite with Premium CAN/US Fallsview
Guest UserThis is my second stay at the Hilton Fallsview, 8 years after my first visit. It feels like both the lobby and the rooms have been renovated. This time, I booked a room on the highest floor with an unbeatable view of the falls. Check-in and check-out at the front desk were very quick. There are many restaurants conveniently located downstairs. I didn't park at the Hilton, as it seemed to cost around $70-80 a night. Instead, I parked at the Holiday Inn across the street. You can negotiate with the parking attendant there; they initially asked for $25, but I got it down to $20 a night.
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Price per night fromS$ 137
Posted on Jul 9, 2026
Anonymous UserWe booked our stay at Niagara Fallview Hotel by IHG at the last minute, and we were pleasantly surprised that they were still able to provide us with a room with a partial river view.
The hotel’s location is excellent — it is very close to the main attractions and within walking distance to many popular spots. It is also next to Tower Hotel and Marriott, which makes exploring the area very convenient.
The room was not very large, but it was clean and comfortable for our family. The hotel provided fresh towels and basic room cleaning every day. The bedding was not changed daily, but it was changed every three days, which is reasonable. Kids stay free, and the hotel was also happy to provide extra towels for the children.
The pool is on the smaller side, but it was a nice place for young kids to play and enjoy some time after sightseeing.
The restaurant downstairs was just okay, but there are many dining options nearby. Parking can be a little challenging — the underground parking is limited and available on a first-come, first-served basis. The hotel does provide an alternative parking option a few blocks away, which is about a 5–10 minute walk.
Overall, we had a very pleasant stay. The location, cleanliness, family-friendly service, and the ability to get a river-view room even with a last-minute booking made this hotel a great choice. We would highly recommend it for families visiting Niagara Falls.
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Price per night fromS$ 104
Posted on Aug 9, 2025
Anonymous User
The room is big enough, there is a free toothbrush, you have to ask the front desk to get it, that is, the air conditioning sound is sometimes loud, but there is no elevator, you need to take the stairs. Parking is 20 plus, convenient to travel, and the surrounding area is a playground. Very close to the Great Waterfall, opposite the Ferris wheel.
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Price per night fromS$ 97
Posted on Jul 5, 2026
Guest User
I am writing to express my profound dissatisfaction and to formally lodge a severe complaint regarding the unacceptable conditions of my stay at your property from 2 july to 3 july. My experience was nothing short of disastrous, characterized by an uninhabitable room environment, a blatant lack of accountability from your staff, and an absolute refusal by management to rectify the situation.
During my stay, the climate control in my room was entirely inoperable. I approached the reception multiple times in a desperate attempt to resolve the issue:
First Instance: The technician dispatched to my room explicitly admitted that the entire system was fundamentally broken due to a severe heating malfunction.
Second Instance: The ”solution” provided by your staff was a completely ineffective portable fan. This gesture did absolutely nothing to alleviate the stifling, oppressive heat. The room remained a sweltering, suffocating box, utterly depriving me of sleep for the entire night.
Third Instance: Exhausted and distressed, I went down to the reception a third time. Rather than moving me to a functional room, the overnight staff completely deflected responsibility, telling me there was nothing more they could do and instructing me to speak directly with management in the morning.
The situation deteriorated further the next morning. When I approached the manager to demand a resolution for this intolerable ordeal, I was met with total dismissal. The manager callously deflected all accountability, claiming that because my booking was made through a third party, he ”cannot help with anything” and ”cannot do anything” to fix their own property's failure.
Instead of taking ownership of a severe breach of hospitality standards, the manager simply handed me this email address to deal with the problem myself.
Let me be entirely clear: a third-party booking does not excuse a hotel from providing basic, habitable living conditions. I did not pay to spend a sleepless night suffocating in a health hazard, nor did I pay to be brushed off by your on-site management.
Because your property failed to provide a liveable room and your management failed to handle the crisis, I demand a full, immediate refund for this stay. If this matter is not addressed promptly and with the gravity it deserves, I will escalate this complaint to your corporate office, notify the booking platform of your refusal to cooperate, and publicly expose this experience online.
I expect a swift response confirming that my refund is being processed.
Sincerely,
Rahul Tomer
416-834-4888
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Price per night fromS$ 96
Posted on Aug 11, 2026|Queen Room
Guest UserLocated right in the waterfall viewing area, it's a 7-minute walk to the Niagara City Cruises boat dock. You can directly access the Casino Niagara and Fallsview Indoor Waterpark from inside the hotel. Starbucks and other restaurants are right outside. The high-floor fallsview room has floor-to-ceiling windows/balcony with a direct view of the Horseshoe Falls. You don't even need to leave your room to watch the fireworks at night.
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Price per night fromS$ 114
Posted on May 21, 2026
Guest UserHoliday Inn Niagara Falls is a great value-for-money hotel. Although the rooms are a bit dated, they are very clean. The hotel features both indoor and outdoor swimming pools, and they offer free parking, which is a huge plus. There are plenty of dining options just a 2 to 3-minute walk away in the neighboring hotels! It is only an 8 to 10-minute walk to the falls. This hotel is an excellent choice in the Niagara Falls area!”
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Price per night fromS$ 90
Posted on Oct 20, 2025
Guest User
It’s near the clifton, just the pool was cold for my kid and no microwave. I wish they could have one in the room.
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Price per night fromS$ 62