Find Best Hotels in Niagara Falls

"The view from the room is stunning !! Amazing view 👍🏻 but the hotel is old.  Even our room door number plate is broken ; the breakfast is simple and normal no surprise. Just like most of the North America hotel there’s just towel provide you need to prepare other amenities by yourself. No water bottle or kettle provide in the room."

"Loved my stay Heater & MayQueen are and were amazing customer service, communication and more two amazing women who helped add to the stay I had planned for my mothers birthday. We loved our stay the view of the Falls were amazingly beautiful. At check in I was given discounts to help enhance our trip or give us extra things to do. The view from the restaurant on site was ok and having a wider range of options to choose from would have been nice but food was good. Overall great stay!"

"I love the hotel and room, it was so clean and the view was so beautiful, i literally saw the beautiful sunrise from my room. Service was also so good and fast. Check-in or check-out was done so fast. Staff were so friendly and helpful. Overall, excellent location and service. I recommend this hotel as prices are good according to the view and everything as compared to other expensive hotels. Will come back again for sure."

"The window is full of finger print mark, we book for the falls view room and once we entered the room there are clearly uncleaned windows and once we open further the curtain, there are more marks, oily and dirty marks with kids finger and hands mark over the window, well, it's obviously the cleaner did not clean the places where they are covered, but more difficult to accept is the area which is clearly seen that it is not yet cleaned, we understand time is tight and it's the Canada day holiday, the rooms are busy, but we just want cleaniness, on the other hand, there are chocolate and other oreo chips on left on the ground, near the bin area (I understand it's dark and the carpet is in darker colour at the side too), but again, it is not been cleaned and vaccumed, we did not even try to look at other area underneth the chair or table, they are dusty too. I hope the hotel can be more cautious and check the cleaner's work after they claimed to be cleaned. The hotel can contact me directly I can provide more pictures we took and I hope they can enhance this situation in the future."

"We might have stayed at unprepared room. The shampoo and conditioner were empty so I had to call front desk to get it. According to a lot of reviews, there used to be some coins in the room to get water and pops from vending machines. However we couldn't find any coins from anywhere and we weren't even explained about that. There's no amenities except for Shampoo, Conditioners, Shower gels, Hand soaps, so I highly recommend bringing your own. Wifi also didn't work at all. Tried to connect but errors occurred. All employees were very nice, but service was poor and not worth it for the price and reputation."

"A visit to Niagara Falls is definitely a must if you're in Toronto. The hotel is right by the falls, which made getting around incredibly convenient. The hotel service was great; we even got a free room upgrade. We could watch the fireworks from our room at night. However, when I booked through Ctrip, it showed that all payments were settled, but upon check-in, the hotel charged an additional city fee of almost $40. I've already reported this to Ctrip, and I trust they will handle it properly."

"First time I booked The Brock Tapestry Hotel at Niagara Falls. The receptionist names Montse Aguirre was very helpful, she is very kind helped us to find the nice room with Fallsview window…room is big enough for 3 adults, bed are very comfortable, clean and overall very good. If you want to book at the Brock in Niagara, don’t forget to call and find her and you will not disappointed. Definitely we will come back to this hotel again."

"The staff at the hotel were very friendly and helpful. Great service from everyone we dealt with right from the front desk to the cleaning staff to the lady who brought us breakfast every morning. The day started with an excellent breakfast serviced right in our room which was a nice touch. My only complaint was having to pay for parking. I was aware of these ahead of time but given the cost of the room, it really should have included the parking."

"Overall, it was a nice place if you are on a budget. The agent put us in a decent room when I requested, though I also requested not to be next to the stairwell and had no warning that would be the location.  So, it was noisy after hours and early morning - also, the room had a distinctive dirty socks odor and the air was so loud I had to turn it off.  Easy wego & restaurant access were a bonus."

"Room was good, clean and affordable. We expected that we were supposed to be booked on Days inn(nearer on Niagara falls) not Days inn and suite. It was 2 different locations but the concierge didn't inform us or maybe the hotel details in the trip app is wrong. Also, we originally booked a 1 bed queen room and we were given a 2 bed queen room."