Hilton Niagara Falls/ Fallsview Hotel and Suites

This is my second stay at the Hilton Fallsview, 8 years after my first visit. It feels like both the lobby and the rooms have been renovated. This time, I booked a room on the highest floor with an unbeatable view of the falls. Check-in and check-out at the front desk were very quick. There are many restaurants conveniently located downstairs. I didn't park at the Hilton, as it seemed to cost around $70-80 a night. Instead, I parked at the Holiday Inn across the street. You can negotiate with the parking attendant there; they initially asked for $25, but I got it down to $20 a night.

Everything else was great, but I'm giving the facilities a 1-star because they were so bad. I booked a room with a Canadian Falls view, and since that room type had just been renovated, the smell of new decor was incredibly strong and suffocating. I switched rooms, but it was the same problem. Hotel windows in the US are sealed shut, so there's no way to open them for ventilation; you can only rely on the air conditioning, which did absolutely nothing. For your health, I strongly advise against staying at the Hilton, at least for the next five or six years.

The location is excellent, within walking distance to the Horseshoe Falls, and the hotel has a direct indoor connection. We booked a room with a falls view, and it was indeed great. However, the hotel facilities are quite old and dated. The most frustrating part was the parking! We had to park in a small lot some distance from the hotel and take a dedicated shuttle bus back and forth, which was very inconvenient. Plus, it was $45 for one night – absolutely outrageous.

We arrived quite late, driving from downtown Toronto. We had originally booked a two-queen room with a falls view, but they upgraded us to a suite, which initially made us happy, but then… 1️⃣ The room wasn't clean. There was used toilet paper on the bathroom floor, and we couldn't find a hairdryer in the room. (Even though they moved us to another room later, it still felt off-putting). 2️⃣ We booked for Thursday night but didn't check in until early Friday morning, so paying for Friday's parking was fine. However, the shuttle driver had a terrible attitude and refused to help us park outside. So, we ended up parking inside, and the parking fee plus tax was C$90… which felt absolutely outrageous, especially since the room rate was only a little over C$200. 3️⃣ Bottled water in the room cost C$5 a bottle (ugh). 4️⃣ The hotel is old and a bit rundown, and both my friend and I felt a bit itchy. Overall, this was a very bad experience. Absolutely avoid!