5-Star Hotels in Kunming

This trip was a last-minute decision. I booked the hotel after 1 AM and was pleasantly surprised after landing and checking in. As someone who pays close attention to hotel details, especially since Kunming is always just a layover during my trips to Yunnan, I have to say Papman is truly amazing. First, the service: I received a fresh flower basket upon check-in, and the hotel butler was incredibly attentive, responding promptly to all my requests. They even sent a freshly made cake for our wedding anniversary, which was delicious and high-quality. Second, the room amenities: The vanity had a full box of soft facial tissues, makeup remover wipes, mouthwash, and laundry detergent. There was a Dyson hairdryer, and the shower had a dry/wet separation with push-button controls. Third, the hotel's decor: Every step revealed a beautiful view, and there were multiple tea rooms available for guests to use for free. The rooftop on the third floor offered spectacular photo opportunities. Walking around the hotel at night, I was delighted to see the shadow of a deer cast by the镂空灯 (镂空灯 - 'cut-out' or 'pierced' lamps). Fourth, the food: We received complimentary afternoon tea with tasty desserts, and the late-night snack selection was extensive, including rice noodles, fried potatoes, 'bao jiang' tofu, and grilled skewers. The salted peanuts, especially the Yunnan 'xiaohua' black peanuts, were excellent; I immediately asked if I could buy a can to take home. All in all, I'll definitely choose this place again on my next visit to Kunming!

Perfect location in a walkable tree-lined neighborhood, where there are lots of upscale restaurants and bars and cafes. The hotel isn’t the newest and could use a touch-up in places but very interesting design, cool artwork in the lobby, huge rooms. A couple machines for laundry and gym on top floor. Service at the reception was super helpful. Breakfast is in a restaurant that is a German beer place during the day and night. Selection is modest but sausages and delicious broth and noodles, the bread could have been more fresh. Would stay here again.

The hotel is conveniently located right next to Haigeng Convention Center, Haigeng Dam, and Dongfeng Dam, and is also very close to Dianchi Cableway and Yunnan Nationalities Village. A small river encircles the hotel, and its interior gardens are filled with various hot springs, lush flora, and pavilions, all beautifully accented by small bridges and flowing water, showcasing an elegant environment. The hotel lobby boasts a grand design with many artistic elements. All staff members are proactive, enthusiastic, and provide service with a smile.

While the hotel room facilities are a bit dated, with old carpets and a slightly cramped bathroom with only one sink, the strong water pressure made for a comfortable shower. The air conditioning was just okay, and the soundproofing was decent. As an older five-star hotel, Wanda Vista truly shines in its service. Front desk manager Mr./Ms. Yang was kind and friendly, helping us arrange an extended stay and providing excellent advice and assistance with our Yunnan travel plans. The front desk is often a guest's first impression, and we're very grateful to Mr./Ms. Yang for starting our stay off so well. The restaurant's breakfast offered a good variety, and the taste was acceptable. The breakfast staff were incredibly sincere and service-oriented in their greetings and assistance. I even noticed one or two pregnant staff members in the breakfast area who were still meticulously and efficiently going about their work. The executive lounge didn't have a huge selection of dishes, but everything was fresh and replenished promptly. The housekeeping staff were also very friendly, and the room was kept clean. The hotel's location is super convenient. Overall, it's definitely worth another stay.

Our first stop on our Yunnan trip was Kunming, and we chose a five-star hotel near the city center. Upon arrival, we were greeted by staff who guided us in, and the ladies at the front desk were incredibly friendly and helpful. They even thoughtfully prepared toiletries specifically for our child, which was a very nice touch. The hotel itself is grand and impressive, and the breakfast buffet was even more so, with staff on hand to recommend dishes – truly delicious! What really surprised us was the gym; it's fully equipped, comparable to a dedicated fitness center, and they even provide towels. Working out there felt amazing afterwards! This level of facilities is something homestays just can't compete with... (The only minor downside was the slow internet speed, both Wi-Fi and 5G).

## Facilities: Although the interior facilities are a bit dated, they come with up-to-date features like electric curtain openers. ## Hygiene: Generally, the hygiene was good. The staff (front desk, housekeeping, and pool staff) were all very enthusiastic and responsible, offering me a lot of help. However, some corners and edges could use improvement, such as the large water stains on the balcony. ## Environment: The environment is quiet. While the location isn't exceptionally unique, it's convenient for getting to the train station and Dianchi Lake, and it's very peaceful for sleeping at night. ## Service: All the staff were very hardworking and enthusiastic. Thank you for all the help during my stay. We had two children, and they even gave them a hot spring ticket and a souvenir. Overall, this is an excellent choice for a family trip to Kunming.

This is my third visit this year, and I absolutely love this hotel, even though it's only 30 kilometers from my home. My favorite part is the large balcony, which offers a delightful view of the lake and lush green mountains, with high skies and drifting clouds – it's incredibly peaceful. The evenings are very quiet. The soundproofing in the rooms is excellent, and the breakfast at the restaurant is fantastic.

Although the booking included butler service, I still had to call the hotel myself and add the butler on WeChat on the day of check-in because I had something to confirm. Overall, the service staff were very cold during my stay. Aside from a male manager in the lobby who actively greeted me, there was no introduction at check-in. I had to ask about the elevator's location and breakfast arrangements myself, and the answers were always curt. Furthermore, the staff in the Western breakfast restaurant and the Chinese dinner restaurant all had icy expressions. Especially at dinner, after only a few sips of soup, a waiter came to take away my spoon. When I stopped them, they showed no apology and walked away with a cold face. Of course, the hotel's location and its luxurious and exquisite decor still make it worth a stay.

It's rare to find a hotel that truly feels like a home away from home, but Bolian Hot Spring Resort certainly does! First, let's talk about the service. We stayed during the off-season, so there weren't many staff around, but you could still feel the warmth and professionalism from everyone, from our butler Dashi to the restaurant, hot springs, and front desk staff. The front desk staff even multi-tasked, making us tea and driving us to our room. Their professional training was evident throughout our stay. Even though the hotel has been open for twenty years, it doesn't feel old or dated at all. Every corner of the hotel is picturesque, and the hot springs are fantastic. The courtyard in our room was breathtakingly beautiful. To our pleasant surprise, the restaurant's food was delicious, with excellent Yunnan cuisine. We will definitely be back again. The hotel also provided complimentary executive car airport transfers and vouchers that could be used for dining or spa services at the hotel, which was a very nice touch.

The in-room amenities are smart and having direct drinking water is very convenient. The room was cleaned spotlessly every day. They even prepared a surprise birthday cake, which was such a thoughtful touch! The location is great, with a Hang Lung Plaza nearby and direct subway access right outside the door. The front desk staff, Isabel, Andy, and Lynn, were all very warm, attentive, and dedicated.