4-Star Hotels in Kunming

Excellent! The hotel is newly renovated with no unpleasant smells, and everything is very clean. I love the style, and the bathroom is large with a well-designed wet and dry separation. They have many family rooms with large beds; I especially appreciate that their twin rooms come with both 1.5-meter and 1.8-meter beds. This is perfect for families of three or four. This time, three families traveled together, and we easily booked several rooms, so we didn't have to stay in separate hotels. The staff were enthusiastic and polite. If I'm ever in Kunming again, I'll definitely stay here. One suggestion: for summer, please provide thinner summer quilts. I really don't like using thick duvets with the air conditioning on when it's hot. Also, the hotel provides a Laifen hairdryer, which ladies will surely appreciate – it's powerful and quiet. I rarely review hotels I book online, but I always make an exception for exceptionally bad or exceptionally good ones. Hope this helps everyone!

As a branded hotel, it's a decent, no-frills option for leisure or business stays, but it still falls short when compared to Atour. Given that it positions itself as an extended-stay apartment hotel, while the room size is good, the facilities and amenities are quite disappointing. For an extended-stay apartment hotel, the main needs are cooking and laundry. For stays of 1-3 months, the absence of an induction hob, a double-door refrigerator, and a separate washing machine is simply unimaginable. In Shanghai or Beijing, a one-bedroom, one-living room, one-kitchen, one-bathroom serviced apartment only costs around 15,000-20,000 RMB per month. Kunming's market capacity for this type of accommodation is only going to grow.

Surrounded with a good community, restaurants, pastry shop, coffee stall, local grilled stalls, grocery, and located right in front of Airport Bus Stop. Upon check in, without asking staffs offer if you need an airport transfer, it is free. I made it at 04.30 in the next morning, just wait at the lobby and the bus came on time. Staff has prepared a packed breakfast for you. There is a self-service tea station and fresh coffee machine provided at lobby for free, it is touching my heart. The room is modern and full equipped with super comfy beds and blanket. Since hotel is located in front of the road, unfortunately room has no sound proof. Overall good for a sleep near airport to catch the next day flight.

Some aspects of my stay were excellent but a few things were terrible.  I will mention the good things first.  The room was large, beautiful and gave a beautiful view of the sunset.  The bathroom was superb indeed and the bathroom amenities were superior as was the shower, toilet and everything associated with the bathroom.   The problems were as follow:  There was no dining facilities in the hotel  to eat dinner and I was very hungry after traveling 12 hours by train from Shanghai.  I had to walk very far to get to the area that has restaurants  and  food kiosks.  When I returned to the hotel with some food that needed refrigeration, I discovered the refrigerator  in my room was not working.  I called for service and the worker who came to check said  the refrigerator was broken and could not be replaced.  this was a big problem since I needed to refrigerate the only food I had purchased.  Finally, another staff came to my room and discovered the refrigerator was in fact , not broken.  It was not plugged in properly so that problem was finally resolved after a very long time.  The worst thing  was the bed.  It was so hard, it was painful to lay down on it and impossible to sleep on it.  I called the desk for help and they told me that they did not have a softer mattress to give me.  The mattress was as hard as concrete and I was desperate to sleep.  A staff member came up with a suitable solution.  She brought several duvets and covered the hard mattress with them--placing them one on top of another until I was finally able to lay down on the bed without experiencing pain.  It was very late in the middle of the night before I was finally able to lay down on the bed and go to sleep.   In summary, the room itself was excellent and the bathroom was superior.  Unfortunately, the mattress was entirely unacceptable and impossible to sleep upon.  It was also very disappointing that the worker did not know how to. get the refrigerator to work properly but his superior knew immediately what the problem was.  Much time was wasted until she resolved the problem.  The worker should have been more knowledgeable  and competent. 

This hotel is incredibly thoughtful, beyond words! It's simply amazing, truly exceptional service. I initially chose to book the Mengjing Xiyue Hotel because I saw many recommendations on Xiaohongshu, especially praising the hotel's rooftop and balconies, which looked beautiful. I never expected that after actually checking in, I'd find the hotel's service and attention to detail even more surprising! The day before check-in, the hotel staff proactively contacted us to ask about our room setup preferences for the romantic room type. Even before checking in, I could already feel their immense dedication. The hygiene also made me feel very secure! The elevator, rooms, and lobby are disinfected daily, and the towels and amenities in the room are individually packaged. Both the room and bathroom were kept exceptionally clean. For guests who value cleanliness and hygiene, this truly provides great peace of mind. What touched me the most were these thoughtful little details! My feet were aching from days of shopping, even a bit inflamed, so I went to the front desk to ask the staff if they had a foot bath. To my surprise, the staff immediately sent a foot bath to my room, and even included herbal sachets for soaking my feet! My hands were chapped and cracking due to the dry weather, so I also inquired at the front desk. The staff thoughtfully provided hand cream. These are services that are not 'mandatory,' yet they were willing to proactively help. It truly makes you feel: this hotel genuinely cares about its guests' experiences. Breakfast is also served individually, and the portions are incredibly generous! And it's not just the quantity; the taste is also excellent, especially the tomato and egg noodle soup – I've truly loved it these past few days! In the lobby, there's also a popcorn machine + various floral teas that you can mix and match! You can enjoy freshly popped popcorn every day~ You can also choose your own floral tea, put it in a small paper cup, and take it back to your room to sip while watching TV. And every evening, there are delicious 'goodnight' desserts prepared. After a long day of exploring, returning to the hotel and finding these little surprises waiting for you is truly wonderful. I've stayed in many hotels, but this is the first time I've felt: 'I had such a happy stay, I almost didn't want to check out.' It's not because the hotel is luxurious, but because every small detail makes you feel their immense dedication. If I ever come back to Kunming, I will definitely stay here again! I genuinely loved this stay experience~ Thank you, Mengjing Xiyue, for adding another warm memory to this trip. P.S.: I hope the hotel can consider adding one or two more washing machines and dryers. Because sometimes in the evening, when washing clothes, there are quite a few guests using them, and you have to wait for quite a while.

Choosing to stay at the Hilton Garden Inn Kunming Train Station was an excellent decision – my overall experience was fantastic! The location is superb, offering convenient transportation. The environment is clean and elegant, and the check-in staff were friendly and welcoming. The service was warm and attentive. The 26th-floor lobby provides complimentary refreshments, and the hotel's self-service laundry and gym facilities are incredibly convenient. The Peter Thomas Roth toiletries in the room really helped wash away the day's fatigue, and the mattress was so soft that I was guaranteed a good night's sleep. The breakfast spread was also very rich and hygienic. Overall, everything was great, and it offered excellent value for money! You can't go wrong choosing this hotel for business trips or leisure travel!

My family have an excellent stay at this hotel. The hotel environment, amenities is well maintained. The cleaniness is also good from the room to common area. The additional reward with free Starbuck coffee as Christmas season gift is a plus point for coffee lover. The aroma touch class was surprisingly relaxing and unique experience.On top of that 24hours free laundry service which is incredible convenient for long stay. Fully recommend anyone that reading this to try out by yourself.

Full marks to Sheraton! My stay this time was outstanding. Special thanks to Daniel, Kiki, Yin, and all the staff working on Oct 2nd and 3rd. Everyone went above and beyond, coordinating across multiple departments to provide thoughtful and attentive service. When we arrived by car, the staff carefully guided us to parking, and the bellmen proactively helped with our luggage and even provided complimentary breakfast of excellent quality. Responses were prompt throughout our stay, and issues were handled reliably and professionally. Every aspect was perfectly taken care of. The room environment was comfortable, and the overall experience was fantastic. Highly recommended, and I will definitely choose to stay here again next time!

I've been to Kunming many times and have stayed at many hotels near Kunming Airport. This was my first time driving here and also my first time choosing Mercure. First off, the service attitude, whether from the front desk or the housekeeping staff, was quite good. The front desk even came over to change my room when they saw my request to be away from the elevator, which was very considerate. They also provided a breakfast box for my early morning airport transfer. The room wasn't big but it was very well-appointed. The air conditioning was very cool, and the minibar was well-stocked. The parking lot looked large, but parking spaces were actually quite tight. The hotel is close to the airport, less than a 10-minute drive. Some airplane noise from takeoffs and landings is normal and manageable. However, I wonder if the noise from the room's own air conditioning could be addressed? Many parts of the showerhead in the bathroom were loose. I'm not sure if the housekeeping supervisor thoroughly checks the rooms. It took a long time for hot water to come through in both the shower and the sink. I hope this can be improved. The walk from the front desk to the elevator was quite convoluted and hard to find for first-time guests. Plus, the hallway was very stuffy and hot.

Overall, it was genuinely great. I stayed here with my parents and child, and the beds were quite large. The breakfast was plentiful; though I didn't get to try it, my parents did and they were very happy, which made me happy too. The front desk staff was excellent. When my child wasn't feeling well, they told us which hospital to go to, and all our questions and issues were communicated and resolved promptly. The hotel also has a laundry room. It was a pleasant stay, and the location was convenient for getting everywhere. Really good!