5-Star Hotels in Chengdu

Excellent Location & Outstanding Service – A Truly Memorable Stay! Our stay at this hotel was absolutely wonderful, thanks to its perfect location and exceptional service. The location couldn’t be better – just a short walk to the metro station, making it super convenient to explore the city. There’s various street food right downstairs, and within walking distance, we found a large shopping mall with plenty of dining options, including delicious hotpot and other local cuisines. What truly stood out was the exceptional service. Every time we called the front desk for assistance, they responded immediately and resolved any issues with a smile. A special shout-out to **Alina**, who went above and beyond to help us on our last day. We were struggling with multiple heavy suitcases, and she kindly escorted us all the way to the entrance, made sure we got a suitable taxi, and didn’t leave until we were safely on our way. Her warmth and professionalism were truly touching. We’re so grateful to the entire staff for making our Chengdu trip so comfortable and memorable. The hospitality here made us feel right at home. Highly recommended– we’ll definitely stay here again on our next visit!

Extremely in love with this hotel. Husband chose it for our honeymoon. Room was cosy and clean, with all amenities replenished daily. Linings are clean and the staffs are all very friendly. It is convenient for the receptionists to answer my doubts as I can connect to them via WeChat. The receptionist at lvl 1 (小邱) is kind and helpful. Breakfast is nice, so was afternoon tea. Location is near to IFS and many other food and souvenir shops, perfect for a quick bite or last minute shopping. Thank you for the wonderful experience I had in Chengdu! Will definitely stay again 🥰

This is the first hotel that I genuinely would like to give a 5stars review. 1. front desk is very responsive and helpful with all our request including early check in, late check out etc. 2. They are very friendly and welcoming, offered us souvenirs when we reach the hotel and leaving the hotel. 3. They are very considerate, small little things like preparing tissue, sunblock, cooling pad and mosquito repellents beside front desk for travellers. 4. Location is super convenient right beside 太古里 and luxury brands. 5. Upgraded our rooms for our stay Will definitely recommend friends and family, and stay here for next trip.

Experience at the hotel has been splendid. Accommodation is clean and well located. It's near to a popular Dan Dan noodles eatery too. Highly recommend!

Very good location near to shopping centre and good food. Staffs are very polite and professional. Great experience for last minute travelling. Will come back to this hotel again.

Overall is pretty good, close to subway station and variety of food, travel agency service is very helpful for foreigners. Only hiccup is that the hotel charges up front money that is higher than the total cost, even though it was returned when checking out, but it took us several days to see it was actually processed. I have not seen such practice from any other hotels.

We loved our room and the staff at Wanda Reign. The help we received was unparalleled, both from Sini our butler and Don Dong. They went out of their way to solve our questions and answered us super quickly on everything we asked for. They are extremely knowledgable and friendly, they were always available for us. The room is luxurious and we were spoilt with the Dyson hairdryer, fresh fruit and L’Occitane toiletries. Super comfortable beds! We highly recommend to stay at Wanda Reign.

During my recent stay at Sofis Jinyuan I was thoroughly impressed by the exceptional service and luxurious accommodations. From the moment I arrived, the staff’s warm hospitality made me feel truly welcome. The hotel’s team exemplified professionalism and attentiveness. The front desk efficiently handled my check-in, providing a seamless start to my stay. The concierge was particularly helpful, offering insightful recommendations and assisting with reservations, ensuring I experienced the best of the local area. Housekeeping maintained impeccable cleanliness in my room, attending to every detail with care. My room was a sanctuary of comfort and elegance. The plush bedding and tasteful decor created a relaxing atmosphere, while modern amenities catered to all my needs. The bathroom was spacious and well-appointed, featuring high-quality toiletries that added a touch of luxury. In summary, my stay at Sofis Jinyuan was nothing short of exceptional. The combination of outstanding service, luxurious accommodations, and prime location made for an unforgettable experience. I wholeheartedly recommend this hotel to anyone seeking a remarkable stay in Chengdu.

We stayed at Joya Hotel for three nights and booked three rooms for six people. All of us were very satisfied with the experience. The hotel is clean, comfortable, and has a relaxing atmosphere. The staff were polite and professional. Special thanks to the manager Annie—she was incredibly warm and welcoming. She even gave us a lovely local Chengdu gift at check-out. They also provided fresh fruit in each room, which was a thoughtful touch. The location is excellent, right next to Taikoo Li, making it super convenient. I would definitely stay here again when in Chengdu.

The hotel facilities are clean and the beds are comfortable. However, the hotel is intelligent, but being too intelligent can sometimes cause trouble (when there is a problem with the intelligence). The flushing of the toilet is annoying, but the staff took it seriously and dealt with it immediately after knowing the problem. I really appreciate their attentive service and attitude. I thank the staff for upgrading the room for me. To be honest, its cost performance is quite good. The environment of the room and restaurant is also relaxing. I believe that as long as there are good employees, the hotel will continue to improve.