5-Star Hotels in Beijing

On the tail end of our holiday, we took the kids to Universal Studios Beijing. The two hotels inside the park were a bit pricey, so we opted for the Bay Holiday Inn instead, and we were very happy with our choice! The hotel offers free shuttle service to Universal Studios in the morning and evening, a quick 10-minute ride, which was super convenient! The hotel is new, clean, and the service is excellent. I loved the fragrance in the lobby. Breakfast didn't have a huge variety, but the quality was great! We could see the Harry Potter section from our room, and the view at night was amazing 🥰

The moment I walked into the hotel, I was so disappointed. There was an insurance company holding an event, and the lobby was chaotic and noisy. The insurance staff were even blocking the elevator buttons. My first impression was terrible. When I got into the elevator, on my way up to the 11th floor, a hotel employee pushed a cart full of things in. They realized they'd made a mistake, thinking the elevator was going down, but instead of leaving, they started cursing at a robot trying to enter, even using foul language, completely disregarding the guests. Entering the room, my heart sank even further. The cabinets and everything were dilapidated, and the overall feel of the room was old and rundown. I immediately called Trip.com to see if I could change my two-night booking to one night, as I absolutely had to move out the next day. The breakfast the next day was also very poor; from the service to the food selection, it was just indescribable. Even the coffee was undrinkable.

This hotel is absolutely fantastic! I was a little worried after reading some reviews, but there was no need – you really have to experience it for yourself. When we arrived around noon, a staff member immediately came to help with our luggage as soon as we got out of the car. Inside, there was a lovely, subtle fragrance. During check-in, the front desk lady proactively upgraded our room type. We left our bags and went out for lunch. When we returned around 2 PM, we headed straight to our room to relax. I prefer firm pillows, and housekeeping brought one up right away. The room was very clean and even came with kids' slippers and toothbrushes, which was a great touch. Best of all, my room had a view of the Forbidden City's rooftops! 😅 The area around the hotel is also super convenient for food, drinks, and entertainment. I'll definitely stay here again next time I'm in Beijing! 👍

The lake view room was pretty good; you could see planes returning as the sun set. Being so close to the airport was a lifesaver, avoiding the hassle of an early morning rush! However, I have to complain about the Western restaurant. Why do they charge both a service fee and taxes when I'm not a foreigner and haven't even left the country?

This hotel offers a very comfortable stay. The room facilities are well-maintained, the breakfast is delicious, the bar serves amazing drinks, and the location is superb. More importantly, the service is exceptionally good. The hotel staff are very attentive to guests' requests and feedback, and you can tell they work hard to provide a comfortable, pleasant, and satisfying stay. Stena, Osgood, Lina, Yulia, Mavis, and housekeeping staff Fen Fen are all warm, friendly, and professional.

I've stayed at Ascott many times, and it's consistently excellent in all aspects. The rooms are incredibly spacious, and the amenities like the fridge and washing machine are all fully equipped. The environment is also very quiet; you barely hear any noise. It's super convenient for dining and drinks, with plenty of restaurants nearby. There's also Xiao Taihou Park close by, and it's not far from the subway station – about a 10-minute scooter ride.

True to the Kempinski style, the hotel is well-equipped. The staff at the playground were very attentive and kind, and the children absolutely loved it, insisting on giving it a five-star rating. The front desk staff were incredibly helpful during check-in, and when they learned that my child needed a nap on the day of their competition, they kindly extended our check-out time. The hotel's surroundings are excellent, making it a perfect spot for a relaxing getaway. We will definitely stay here again on our next visit.

Ugh, what can I say? The hotel's location is actually quite central; getting anywhere takes about the same amount of time, and it's very convenient to access the subway loop line. Shopping and dining options nearby are also plentiful. The family room I booked is suitable for a family of three or four. The hotel's service definitely deserves full marks 💯. They respond to every request and always try their best to resolve issues quickly. However, there were quite a few issues, so to sum it up, it's like 'Lian Po is old' (a Chinese idiom meaning 'still capable, but past one's prime'): 1. The hallway has a very Chinese aesthetic, great for photos. 2. There were dust mites on the bed. My child's ears and legs were bitten. Also, the light in the room's entryway couldn't be turned off properly, among other things. Afterwards, the hotel changed the bedding, fixed the light, and even sent some complimentary fruit and small gifts (a children's toiletry bag). 3. The showerhead in the bathroom was positioned too low, perfect for my 1.3-meter tall daughter, but adults had to crouch. On the other hand, the water pressure was excellent.

The resort environment was very comfortable, and the kids absolutely loved participating in all the activities, having a great time. The atmosphere at night was quite lively too. Vera provided excellent service, and overall, I was very satisfied – a full five-star recommendation! What I loved most was that all the activities were included. Whether for adults or kids, indoors or outdoors, there were rackets provided by the hotel for basketball, table tennis, billiards, football, archery, and golf. The water park was quite large; the depth was perfect for children to swim, though a bit shallow for adults. Plus, all the craft activities, performances, flying trapeze, and aerobics were really fun! Dinner was the most abundant meal, with various international cuisines. The sashimi, BBQ, and salads were all delicious. The dessert bar was the most amazing part – truly five-star standard! My daughter even said the roasted lamb chops were incredibly tasty. 😋 We stayed in the Shaun the Sheep room, which was decorated so cutely. My child said she wants to come back again next time! The most comfortable aspect, actually, was the beautiful environment of the Songshan scenic area. It's a natural oxygen bar, bringing you close to nature; you can see and smell the natural aroma. There were also about a dozen adorable little cats! 😍 We plan to try out Club Meds in other cities and countries next time!

Upon checking in, Miss Zoe at the front desk was incredibly enthusiastic. When I asked about upgrading my room type, she immediately and proactively helped me check and change it, quickly finding me a room with a better view. She was patient and polite throughout our conversation, very efficient, and took the initiative to explain the hotel facilities. Her attention to detail showed thoughtful service, and she was serious and responsible in addressing guest needs. She's an excellent front desk staff member! 👍