5-Star Hotels in Beijing

Honestly, staying at this hotel for my first time in Beijing truly broadened my horizons and changed my perception of the city. My wife, our child, and I came to Beijing for the May Day holiday. She said since we're here, we might as well splurge and experience a traditional Beijing courtyard. It truly delivered a top-tier luxury experience. The room layout was excellent, the courtyard views were charming, the service was impeccable, and the location was superb with an abundance of food delivery options. Breakfast was all made-to-order. The only thing we missed out on was the bar and hotel activities, but there's always next time. I do have two minor points of discomfort to share, just for reference: 1. When our taxi pulled up to the hotel entrance, a staff member immediately asked me what I was doing there. I was a bit taken aback at first, then explained I was checking in. I'm not blaming him; perhaps I was dressed too casually, but it did feel a little off-putting. 2. On our last day, breakfast felt less crowded, but the food service was incredibly slow. We went at 10 AM, thinking half an hour would be plenty for breakfast, especially since the day before our food arrived in about 15 minutes. This time, we waited half an hour just for the dishes to arrive. Overall, it was absolutely wonderful, and I'd definitely go back if I get the chance. It left a lasting impression, and thinking about it now still brings back such lovely memories, especially sitting in the courtyard at night, listening to music and watching the stars 💫

Although Beijing XinYuan Hotel is not a newly built property, it is well-maintained and continues to meet the standards of an official 5-star hotel. The hotel offers a comprehensive range of facilities, including an indoor swimming pool, a fully equipped fitness centre, a complimentary self-service laundry room and several restaurants, making it suitable for both leisure and family travellers. The hotel is not located within the main tourist district and most major attractions are some distance away. However, this is not a significant inconvenience because the nearest metro station is within walking distance. Travelling by metro is straightforward and convenient while taxi or ride hailing services can usually reach most popular attractions within about 1 hour, depending on traffic conditions. One notable advantage is that the hotel has front desk staff who are able to communicate in English. This makes the check in process and general enquiries much easier for international visitors who do not speak Mandarin. Breakfast is served from 7:00 AM. In practice, if the buffet has been prepared before the official opening time, guests are generally allowed to start dining slightly earlier. The breakfast buffet offers a wide selection of dishes with an emphasis on traditional Chinese cuisine. The menu changes slightly each day, providing some variety for guests staying several nights. The dining area also includes automatic coffee machines and tea beverage dispensers, allowing guests to prepare drinks quickly and conveniently. Guest rooms are well equipped with essential amenities. Complimentary bottled drinking water, tea bags and instant coffee are replenished daily. Standard toiletries are provided including toothbrushes, toothpaste, combs, razors and other necessities, allowing travellers to pack lightly. The beds are comfortable and provide good support for a restful night's sleep. The bathroom has strong water pressure and a reliable hot water supply that remains stable even during extended use. The air conditioning system performs well and maintains a comfortable indoor temperature. Each room is also equipped with a humidifier, which is particularly useful during Beijing's dry climate and helps improve sleeping comfort, especially for families with children. Overall, Beijing XinYuan Hotel offers excellent value for travellers seeking comfortable accommodation with complete facilities, reliable service and convenient transport connections. While it is not situated beside the city's main attractions, its easy access to the metro network and reasonable travelling time by taxi make it a practical and enjoyable base for exploring Beijing.

This time, my best friend and I came to Beijing to play, and we specifically booked a deluxe city-view suite at Wanda Vista. The overall experience completely exceeded both of our expectations. We couldn't find a single flaw in terms of hygiene, environment, service, or facilities. I absolutely have to write a glowing review and recommend it to anyone looking for a high-end hotel in Beijing! First, let's talk about room hygiene, which honestly deserves a full five stars – no exaggeration. The moment we checked in and entered the room, it felt incredibly clean and fresh. The entire floor, the corners of the floor-to-ceiling windows, and even the crevices of the sofa were all impeccably clean, with not a speck of dust. The bathroom's wet and dry separation was exceptionally well-done; there wasn't a single water stain on the vanity mirror. The bathtub had been disinfected in advance, and every corner of the toilet and shower area was sparkling clean. The bedding was soft and fluffy, the sheets and duvet covers had no strange odors, and the pillowcases and duvet covers were neatly stitched. The My Dream bed mattress had just the right firmness. My friend and I were exhausted from traveling the night before, but we slept incredibly soundly that night, without any trouble adjusting to a new bed or insomnia. The mini-bar, TV cabinet, and the inside of the wardrobe were also perfectly organized. All the water glasses and tea sets were high-temperature sterilized. You could really tell that the cleaning staff was incredibly meticulous when tidying up, paying great attention to detail. We felt completely at ease during our stay.

The soundproofing in the room is excellent, and the mattress is just right – not too soft, not too firm. They also provide a great selection of pillows, which really helped my back and neck after a long flight, ensuring a fantastic night's sleep. Emily, one of the staff members, was very responsive to my requests, making my stay very comfortable.

Facilities: The room offers an excellent view directly facing the Forbidden City. The swimming pool is comfortably heated, and the gym is well-equipped with machines that are maintained like new. Cleanliness: Impeccable. The bedding was pristine and crisp, and the bathroom was spotless. The turndown service even organized personal belongings meticulously. Ambiance: Located in Wangfujing, yet surprisingly quiet. The floral arrangements and artwork in the public areas are tasteful and elegant. The unique scent of oriental agarwood creates a distinctive, secluded atmosphere. Service: Our butler, Xiao Lü, was the absolute highlight. She attentively observed our needs, proactively prepared a rainy-day itinerary, and arranged a late check-out. Her thoughtfulness felt like that of an old friend, making it a truly warm and memorable experience. Overall, it exceeded our expectations! 👍🏻

I’m truly grateful for this specific service apartment—it has been absolutely ideal for my stay in Beijing. It fits my needs perfectly, and I feel safe and at ease staying here. Due to my severe allergies, I could not stay in a standard hotel. Outside food holds too many hidden risks, filled with unknown plants and herbs that trigger my reactions. Cooking for myself is the only way I can stay healthy. I recently tried breakfast here and accidentally ate Chinese cured bacon, mistaking it for regular bacon. It was smoked with local vegetation I’m allergic to, which immediately caused an allergic response. This experience showed me how vital this service apartment truly is. Having a full kitchen lets me control every ingredient I eat. In an unfamiliar city where so many foods carry hidden allergens, this apartment gives me the safety and stability I desperately need.

My kids absolutely loved the room. I'm conflicted about the service score. The front desk staff was incredibly welcoming, easily a 5/5. The cleaning staff were also very friendly. However, I'm giving a 2-star rating because there's no dedicated drop-off/pick-up area at the entrance; you have to stop on the street. Also, it seems the hotel cuts costs by not having doormen. When I arrived, it was drizzling, and I had several suitcases and two kids. I had to drag everything into the lobby and then up to the room myself, with no help whatsoever. For a hotel costing over 2,000 RMB a night – I spent over 10,000 RMB – I didn't receive even the most basic service. Comparison truly highlights the shortcomings. The day before, after arriving in Beijing late at night, I decided to stay at the airport Hilton for one night, which cost just over 900 RMB. There was a free shuttle bus at the airport entrance, and the driver immediately got out to help load my luggage onto the bus. From the moment I got off the shuttle, there were staff greeting me and helping with my bags, escorting me into the lobby and offering all sorts of assistance, even delivering my luggage directly to the room.

The doorman was warm and welcoming, with a polite smile. The restaurant environment was elegant and comfortable. Breakfast offered a rich variety of delicious items, and the staff provided excellent service. The room facilities and space were just right, and the bedding was very comfortable. Overall, it was great!

Honestly, everything was impeccable, from the value for money and pre-arrival communication to the actual stay. However, I have to mention the staff at the Kids' Club – they were quite something. My package included the Spring Kite Flying activity, and I asked a staff member if I could pay extra to switch to the pottery workshop. She said yes, it would be an additional 100 RMB. So I called my child over from outside, and we were just about to start when another staff member, a heavier-set woman in a white t-shirt, quickly interjected, saying we couldn't. When I asked why not, she replied with a very dismissive look, ”The activities we put in packages are the ones nobody wants to do.” I didn't want to argue with her, so I went to the front desk in the main lobby. After the front desk called to inquire, they said we could indeed pay extra for pottery. But by then, I'd completely lost interest. It just felt like a lack of consistent service, which was really disappointing. I hope this gets some attention, because for a hotel with such a great environment, I think it's one of a kind in Beijing. It would be a shame to spoil the whole experience because of one bad apple.

Here I am again, after less than a month! This time I even braved a heavy downpour to get here. My flight circled over Beijing for an hour before landing, so I didn't get to the hotel until after midnight. It was another one of those check-in and check-out on the same day trips. I was already feeling pretty groggy, but thankfully, Bella at the front desk was incredibly warm and enthusiastic. She handled everything super quickly and thoughtfully, getting me checked in no time. Once I got to the room, I even bothered the staff to open and close the window for me. They made two trips late at night – I'm really grateful, though I regret not catching their names. This time, my room had an even better view! When I woke up in the morning, the sun was even out, and my mood instantly brightened, just like the weather. I got back late from lunch, but luckily, they extended my check-out time. By the way, I once again ran into the ever-elegant Ms. Rose Xiao. She checked out my room card for me at the very last minute. This trip was truly a whirlwind. As expected, after the storm, there's always sunshine! (I hope I got both employees' names right; I always worry about misspelling them.)