GGuest UserTo be honest, I wasn’t much satisfied with my stay at the Orange hotel in Sanlitun. Actually I stayed at another Orange hotel in Wenzhou that was very nice and based on my experience there, I decided to stay at Orange hotel again, but boy I was wrong. The hotel itself looked a bit old and worn down, something that one wouldn’t expect for a posh area as Sanlitun.
I was particularly not pleased with my stay, especially the first two nights. Only upon arrival, I was informed about a planned water and power outage. So it was a bit too late for me to look for another hotel. Had had to sleep in pitch dark with no a/c or running water.
Then comes the communication aspect. On the overall, communicating in English can be very challenging throughout China. I chose the relatively expensive Sanlitun area assuming that it’s widely popular with foreign tourists and expats alike, that hotels and businesses would have people with some basic knowledge of English. I’m not even talking about fluent English here. Hotel staff at either locations, didn’t even speak one single word of English. They rely completely on translation apps for foreigners but even with translation app, they don’t always seem to get the message right. Maybe when English is translated into Chinese, the translation is kinda bad. The staff at checkin had agreed to offer a discount for the inconvenience for power and water outage but turns out she didn’t even bother to look into it. When I followed up with them again, it was so hard trying to explain the situation and what was previously agreed upon, that I got so frustrated that I ended up giving up altogether.
Coming to my experience with the stay itself, while it wasn’t terribly bad, it wasn’t the greatest either. I supposedly had the deluxe room and at almost 100 USD a night, it’s by no means a cheap accommodation and one would expect some level of hotel comfort which was just missing. The room layout itself was very awkward. The bed was tucked in some tight space with no bedside table to easily use to charge phone or keep stuff while lying in bed. To make it worse, the main control switch, was on the side of the bed headboard with no direct access. That would mean that every time you have to use the light, or draw the curtains etc, you’d have to climb in bed to access the switch control. The power outlet, one and only for hotel guests to use, was also by the main switch with no direct access and no bedside table to place stuff that needed charging. The bad experience doesn’t just end here. The power socket, was so loose that it won’t even hold an iPhone charger. So, I had had to use the outlet by the vanity to charge phone and laptop. How inconvenient as every time I had to use the phone or check messages, I would have to get off bed and walk to the vanity to see messages etc. The room description also boast about city view. The view from that particular room was just of some parking lot. I presume some other rooms must have gorgeous views of the Sanlitun mall area.
On the overall, the place isn’t that bad. All I’m trying to say is, they charge way too much for the type of room and experience you get there.
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