4-Star Hotels in Beppu

The room was spacious, and the balcony was also very large with a nice view. The open-air onsen was amazing! The service was excellent. They even had massage devices for body and face. The matcha tea bags were delicious too. I felt a lot of thought went into everything.

I stayed with my family during our trip to Beppu, and it exceeded all my expectations. We wanted to experience a traditional-style Ryokan, and this was the perfect choice. The staff were incredibly kind and attentive, ensuring that everything was well managed. One of the highlights was the ability to reserve a private bath, which made the experience even more relaxing. The breakfast was delicious and thoughtfully prepared. The atmosphere was peaceful and calm, making it an ideal place to rest and unwind. The location is also convenient—just a 7-10 minute taxi ride from Beppu Station. I highly recommend this Ryokan to anyone looking for an authentic and relaxing stay in Beppu!

Celebrated 520 (May 20th) by booking a more upscale meal that day, and the experience was great ❤️. The location is fantastic! It's a 5-minute walk to Umi Jigoku (Sea Hell), so we went straight there after breakfast when it was less crowded. Regarding service, I have to say: it was the rainy season, and there were many staff members standing at the entrance, but they only bowed. It felt awkward watching adults and children run into the hotel in the rain to check in, and checking out involved carrying our own luggage in the rain too.

This hotel is amazing - the staff are friendly, the room is big and the view is beautiful. They also provide shuttle bus service which is really helpful. Unfortunately the weather wasn’t good so I didn’t have a chance to see the sunrise in the room. I might come back and try the private onsen next time!

My husband and I stayed 3 nights here in late May 2026. And wow - this place is super impressive! This was by far the best hotel / resort we’ve stayed at during our Japan trip (nearly 3 months of traveling central and southern Japan). The rooms are spacious, extremely clean, luxurious. You have your own private indoor onsen, outdoor onsen, cold plunge tub, sauna and if in the summer, your own private pool. You have a full size kitchen, full western style living room with a TV, full Japanese style living room, multiple toilets and a beautiful bathroom. And a beautiful view overlooking Beppu below! The food is absolutely delicious. The staff and their service are professional, knowledgeable and very welcoming. It’s close to the 7 hells of Beppu attractions so it makes for an easy day trip too. And if you’re looking for a public onsen experience, its sister property is a 5 minute walk from this resort. It’s a newer establishment without many reviews yet, but take my word for it, you won’t be disappointed. We truly loved our stay here and we will definitely be back.

The hotel has a great location, right across from the landmark Umi Jigoku (Sea Hell) attraction, and next to a large supermarket. We stayed in a one-night stay with two meals included, and the menu was extensive and delicious – definitely worth trying. The biggest downside of the hotel is the early check-in; we had to leave by 10:00 AM, which was very rushed! Also, the onsen (hot spring) was a bit small, and it was too hot in the open air. There wasn't a proper Japanese garden; it was just the rooms and the onsen, which lacked a certain ambiance.

Gorgeous hotel on the bay in Beppu with stunning views of the sea and mountains. Hotel is modern and beautiful, influenced by traditional craftsmanship and architecture. Meals are delicious and draw on local delicacies. Service is so-so. Staff seem overwhelmed and distant. Lots of activities planned for guests, but noise doesn’t travel. Hot springs are relaxing, although there are only two baths inside and one, small one outside. Shop is not great. Would recommend the hotel consider selling some of the dish ware or toiletries in the bathroom or other crafts and or local products from Oita, etc.

This spacious accommodation is ideal for a family getaway with several members. It was tidy and cozy, making it a pleasant place to stay with my kids. The highlight was the garden outside and the large windows that let in the morning sun, creating a lovely atmosphere for breakfast while gazing outside. Unfortunately, the hot spring was out of order when we got there, but it appeared to be large enough for two people to enjoy. I was initially concerned that the size of the apartment would make it chilly upon arrival, but the heating system was effective, and the place warmed up quickly.

Transportation: Very convenient. It's only a 10-minute walk to JR Beppu Station. For my bus trip to Fukuoka, the bus stop (right outside Starbucks) was just a 5-minute walk from the hotel. Facilities: This is a resort-style hotel, and I was lucky enough to snag a sea-view room where the first rays of morning sun streamed directly in. The room was very spacious, more than enough for two people; it actually felt a bit large for just myself. It was approximately 10 tatami mats in size (excluding the bathroom, separate toilet, entryway, and balcony). Cleanliness: As it was a Japanese-style room, it was generally clean, but there were some small bugs. I got a few bites on my fingers and bottom, but they cleared up by the next day. Ambiance: The balcony offered a direct view of the ocean. The 260-degree sea view room was truly impressive. Service: Overall, the service was very good. The only area that needs improvement is the hot spring on the 7th floor. On the day of my arrival, I made a reservation for the hot spring with the hotel, but I didn't receive any confirmation or proof. Consequently, I didn't actually go. However, I was still charged either 1000 or 1500 yen for it at check-out. It's a small amount, so I didn't bother disputing it with the front desk, but I do think their booking and confirmation process for the hot spring needs significant improvement.

It is an old ryokan. The bathroom also needs to be equipped with hot and cold water. The size of the room is satisfactory. It's very cold, but you can control the heater. Although it is a weekend, the price is too expensive and you have to pay a 1000 yen hot spring tax even if you do not use the hot spring when you check out.