Michael
September 18, 2024
Hotel is in a great location, just off the Wangfujing Pedestrian Street. The entrance is very tricky and the lobby shares the building entrance with a courier company. The hotel floors are on the 5th and 6th floors of a mixed use building. The lifts are smelly and stuffy, as the building cleaners use the same lifts to haul out huge stinky bags of garbage. The hotel floors are decent enough. The beds are comfortable and towels plush. However, housekeeping should do a better job of removing grout around bathroom fixtures and the room had an odd smell on our first night. Our room had a faulty shower. Even after the plumber fixed it, we weren’t able to have hot enough water but we just made do with it. Service at the front desk varies. Some are good while others not so. The only male front desk receptionist we encountered made extra efforts to ensure our hot water was functioning again by dropping by twice to follow up and even drying our wet floor himself.