2-Star Hotels in Madrid

The hotel's location is unbeatable. Plaza del Callao is one of Madrid's most vibrant commercial and transportation hubs, right in the city center, and next to the famous El Corte Inglés department store on Gran Vía. Although the room was only 12 square meters, it was exquisite and tidy, with bright lighting (I personally prefer well-lit rooms). If I had to pick a flaw, the only one would be that the air conditioning vent blew directly onto the bed and couldn't be adjusted. Thankfully, it wasn't hot in the evenings, so I just turned it off when sleeping. The moment I stepped into the hotel, I was touched by the front desk staff. Her name was Aurora, and as soon as she saw me enter, she immediately asked if I was Sun. It was clear she paid close attention to all guests, having done her 'homework' before their arrival. Perhaps Aurora and the sun are destined to be together, and our names somehow mirrored this warm connection. My three-day experience was truly excellent, offering great value for money. The transportation, especially the subway, was fantastic – just a step out the main door and down the elevator. I'll definitely choose this hotel again next time.

⭐⭐⭐⭐⭐ Amazing stay! The hotel was clean, comfortable, and well-maintained. The staff were friendly, welcoming, and always ready to help. The swimming pool was relaxing, and the overall atmosphere was peaceful. Everything exceeded my expectations. I truly enjoyed my stay and would definitely recommend this hotel to anyone visiting the area. Looking forward to staying here again!

The best in the area! Clean, organized, and the staff are incredibly welcoming! Plus, the location is perfect! I recommend it in every possible way!

Everything was good, I leave very satisfied with this hostel and would recommend for any solo traveller, very clean The only thing that could be better is the shower that it was a little bit difficult to get a good temperature and we have to click the shower button every minute to get more water to continue the shower so this was a little irritating but ok. Otherwise everything was perfect

We had a wonderful stay at this hotel. The front desk staff were very friendly, welcoming, and helpful throughout our visit. The hotel room was exceptionally clean and well maintained, which made our stay very comfortable. One of the highlights was the stunning rooftop view it was absolutely beautiful and added a special touch to our experience. We enjoyed our stay very much.

A surprisingly nice experience. I stayed in a mixed room for 8. Everyone was quiet and neat. The bathroom and toilet is very clean. The staff Arecia was very friendly. I’d stay again.

The Hostel is an economic way to have a safe stay. Furthermore it’s clean and I had no problems with the persons in the bedroom. Unfortunately, the elevator wasn’t working the five days of my stay. Additionally the air conditioning in my room on the fifth floor didn’t work. However I enjoyed my stay there and would come back.

The room was impecable. Though I would like to have a little rack on the shower to place my shampoo and conditioner bottles. The bed was comfortable but I wish they had individual pillows instead of just one long noodle-like pillow. The window blinds were extremely hard to scroll up. Regarding the automatic check-in, I had to call the hostel number for them to give me the reservation number which I did not know. It took me a while to complete the check-in. They should also let the visitors know that they have to walk upstairs so light luggage is recommended here.

The location is fantastic, with the subway, bus terminal, Carrefour, and various restaurants all within 150 meters. It's incredibly convenient to stay here. The only downside is that you have to climb stairs, which can be a bit challenging for ladies.

To check in, you need to contact them via WhatsApp at the entrance. The staff responsible for check-ins weren't very responsive, and I had to wait 5-10 minutes, even making a call to them. However, another staff member, an uncle who manages the hostel, was incredibly warm and genuine. I forgot my locker code twice and he kindly reset it for me. The biggest downside was definitely the room, mainly due to a strong odor. Some guests' body odor was so overwhelming and the ventilation wasn't good, which severely impacted the living experience. I couldn't sleep at all that night, partly because of the pervasive snoring from many guests. The continuous snoring led me to pack my bags and leave at around 3 AM. Overall, the facilities were fine, and the downtown location is excellent, but the room smell was just too much.