2-Star Hotels in Madrid

The hotel's location is unbeatable. Plaza del Callao is one of Madrid's most vibrant commercial and transportation hubs, right in the city center, and next to the famous El Corte Inglés department store on Gran Vía. Although the room was only 12 square meters, it was exquisite and tidy, with bright lighting (I personally prefer well-lit rooms). If I had to pick a flaw, the only one would be that the air conditioning vent blew directly onto the bed and couldn't be adjusted. Thankfully, it wasn't hot in the evenings, so I just turned it off when sleeping. The moment I stepped into the hotel, I was touched by the front desk staff. Her name was Aurora, and as soon as she saw me enter, she immediately asked if I was Sun. It was clear she paid close attention to all guests, having done her 'homework' before their arrival. Perhaps Aurora and the sun are destined to be together, and our names somehow mirrored this warm connection. My three-day experience was truly excellent, offering great value for money. The transportation, especially the subway, was fantastic – just a step out the main door and down the elevator. I'll definitely choose this hotel again next time.

The location is very convenient—it’s only about a 15–20 minute walk from Atocha Station. I even walked back to the hostel alone at 2:30 a.m. and felt safe the entire way. The staff were incredibly friendly. One of the nicest surprises was the free welcome drink, which I could enjoy at the hostel’s restaurant. Breakfast was also included in my booking, and it was a generous buffet with plenty of options to choose from. A big thank you to the entire team for your kindness, for keeping everything so clean, and for creating such a warm and welcoming atmosphere.

The best in the area! Clean, organized, and the staff are incredibly welcoming! Plus, the location is perfect! I recommend it in every possible way!

Very nice hostel located near the metro and walkable distance from Cibeles (City stop for Airport Bus) and Atocha (Train station for departures to south Spain). Separate toilet, sink, and shower, is always a sign of good hostels. Could be better if there were individual curtains for beds and nightstand or ledge to put small items

The hotel was very comfortable and very comfortable. The only thing that for the price you pay was waiting a little more in the room (the dust had not passed in several days and I am allergic, the bed header was unspoken, there was some walls shaved, there was only one night mel and was damaged). A positive point was that there was a diffuser for the dryer, that is almost a miracle.

It took less than half an hour to get to the hotel by taxi from the airport. The hotel is conveniently located near bus stops and a subway station, both within a 3-minute walk. While there aren't many dining options directly around the hotel, the subway provides easy access to all the major attractions and a wider variety of restaurants in the city center. The hotel breakfast is quite European, mainly consisting of various breads with no hot food options.

When you arrive at night, tired, the last thing you want to do is input your details into a slow machine, especially after already doing so on the website hours earlier... Plus, the beds were uncomfortable.

To check in, you need to contact them via WhatsApp at the entrance. The staff responsible for check-ins weren't very responsive, and I had to wait 5-10 minutes, even making a call to them. However, another staff member, an uncle who manages the hostel, was incredibly warm and genuine. I forgot my locker code twice and he kindly reset it for me. The biggest downside was definitely the room, mainly due to a strong odor. Some guests' body odor was so overwhelming and the ventilation wasn't good, which severely impacted the living experience. I couldn't sleep at all that night, partly because of the pervasive snoring from many guests. The continuous snoring led me to pack my bags and leave at around 3 AM. Overall, the facilities were fine, and the downtown location is excellent, but the room smell was just too much.

The Room was ok. However, the bathroom was often dirty, what not really the fault of the staff is but because of people not being considered of the shared bathroom.

The room was impecable. Though I would like to have a little rack on the shower to place my shampoo and conditioner bottles. The bed was comfortable but I wish they had individual pillows instead of just one long noodle-like pillow. The window blinds were extremely hard to scroll up. Regarding the automatic check-in, I had to call the hostel number for them to give me the reservation number which I did not know. It took me a while to complete the check-in. They should also let the visitors know that they have to walk upstairs so light luggage is recommended here.