4-Star Hotels in Madrid

Review of Casa Faraona Luxury Residences, Madrid I recently had the pleasure of staying at Casa Faraona Luxury Residences in Madrid, and I cannot recommend it highly enough. From the moment we arrived, we were enveloped in an atmosphere of elegance and comfort that truly set the tone for our stay. Incredible Room Experience The room we stayed in was nothing short of spectacular. Every detail was meticulously crafted, exhibiting a perfect blend of luxury and comfort. The bed was heavenly, adorned with silky sheets that made it feel like a dream. It was the perfect retreat after a day of exploring the vibrant city. Exceptional Service The service at Casa Faraona was outstanding. The staff were genuinely welcoming, attentive, and eager to ensure our stay was perfect. They went above and beyond to cater to our needs, making us feel like valued guests every step of the way. Delicious Breakfast and Free Cocktails One of the highlights of our stay was the breakfast. Each morning, we were treated to a delightful spread that catered to every taste, from fresh pastries to hearty options. Additionally, the complimentary cocktails were a lovely touch, allowing us to unwind and enjoy the ambiance of the residence. Prime Location The location of Casa Faraona Luxury Residences couldn’t be better. Nestled in the heart of Madrid, it provided easy access to some of the city’s top attractions, dining, and shopping. We loved being able to explore the vibrant streets and return to our luxurious oasis at the end of the day. In conclusion, Casa Faraona Luxury Residences exceeded all our expectations. With its stunning rooms, impeccable service, delicious breakfast, complimentary cocktails, and prime location, it offers an unforgettable experience. I can’t wait to return and make more wonderful memories in this beautiful hotel!

Breakfast was excellent and plentiful. The hotel was spotless and very quiet. Parking was very convenient, and the staff were incredibly friendly and helpful. The facilities were comprehensive, and fresh fruit was available 24/7 in the lobby. The view from the window was quiet and open.

I booked a family room, and the sofa bed was a large and spacious double. The only issue was that room 305 had a TV with a poor signal, causing a pixelated screen. If you're looking to watch the World Cup or any other game, definitely avoid this room. Secondly, the air conditioner had a loud hum, which seemed to be a compressor issue. However, a good workaround was to turn down the fan speed, and it quieted down considerably. Other than that, there were no other major problems. The staff's response time was very quick, including fixing the AC (even though they just removed and cleaned the filter, their attitude was excellent, and they responded promptly). The day before leaving, I asked a male front desk staff member to help me book a taxi to the airport, and I was very grateful for his help with my luggage and seeing me off. Their English was also excellent (perhaps due to many English-speaking guests), so there were no communication problems whatsoever. The only downside was that when I booked, I saw comments saying Madrid isn't that big and you can take a taxi anywhere, which led me to book this hotel. In reality, a more central location would be more convenient for getting around. Even though the hotel is near Retiro Park, it's a 6-minute walk to the metro station, and there are buses nearby, but getting to the city center still takes over half an hour, and a taxi to El Corte Inglés takes 28 minutes... (considering it was 40-degree weather, you really don't want to walk that long). However, the fact that there were often taxis waiting right outside the hotel made up for this quite well. All in all, it was decent, but if you can choose a hotel in a more central, well-located area, go for that. If you want a quiet location with considerate, warm, and friendly staff, then choose this hotel. The room's mini-bar came with many complimentary drinks. There's a Carrefour just a 4-minute walk away, and many Chinese restaurants catering to Spanish people nearby, but Uber Eats can deliver better food from the city center in about an hour. They close late, around 11-12 PM in the summer, which is nice.

The hotel is modern and clean. Location is quiet but quite convenient — 5 minutes walk to the bus station and 10 minutes to the metro station. Across the hotel is a pharmacy and convenience store, with a few restaurants, cafes and a bar around it. The breakfast selection is also quite good, and the staff are very nice and helpful. The only downside for me being a pregnant traveler is that the shower area is slippery. When I asked for the rubber non-slip mat, the housekeeping said they don’t have. So just need to be careful when showering.

Love the theater theme throughout the hotel. The spiral staircase is a work of art, and the overall atmosphere is very sophisticated and chic. It really stands out from standard chain hotels. On the location: Perfectly situated on Gran Vía! I was able to walk to almost everything. Near Callao, Sol, and the Royal Palace are just minutes away. The reception staff were very welcoming and extremely helpful, which made the stay even better. Many thanks to Roberto and Patricia at the front desk for their exceptional service. Roberto was incredibly helpful with recommendations and arranging luggage storage while I continued my trip to Morocco. Patricia’s warm personality, efficiency, and attention to detail truly stood out from organizing my wake-up call to advising on the best route to the airport to avoid morning traffic. Always kind and smiling, she really makes you feel at home. Lastly, a big thank you to the lady for arranging help with my two large pieces of luggage, and to another gentleman at reception who made my check-out seamless. I forgot their names. But I highly recommend this hotel not only for its excellent location, but also for its stylish art deco and theater-themed rooms, which I find very stylish and defo a nice break from the standard and generic hotel decor standards. Especially the staffs who truly make me feel at home.. Thank you!

Great location, very close to Goya station. Most of Madrid's main attractions are just a few stops away. We booked a family room, which was spacious and well-equipped. One day we had the 'do not disturb' sign on the door, so no room cleaning was done. In the evening, a staff member brought extra towels and toilet paper. The drinks and snacks in the mini-bar were complimentary. Overall, we were very satisfied!

This hotel is conveniently located near Calle Alcala and it is about a 7 to 12 minutes ride from the airport. Ciudad Lineal metro station is very near. From there you can use thr Madrid Metro system. The hotel is well maintained and the room was really clean. The breakfast buffet is quite good. The only thing that could be better is to try to grant the guests’s requests. I sent one about having certain room ( I have stayed here 13 times including this time…) I didn’t even get a reply from the hotel. Regardless of this, the hotel is a very good choice and I still enjoy this place. I want to mention Raul from the breakfast buffet. He is a great asset for this place keeping with the other staff as neat and efficient as ever. Muchas gracias

Everything is perfect except the hotel location which is a little far from the nearest metro station and of course, away from the main shopping district and attractions. However, the comfort of the room more than made up for it. The shower head pressure was strong, the sheets were clean and crisp, and the a/c and heater worked fine. The housekeeping service was pretty stellar as well, and we even got a can of olive oil as a welcome gift as well as a bagel as part of the Three Kings’ celebration. If you are looking at doing your laundry, note that the nearest laundromat is abt a 7mins walk away (300m). Bring your bedroom slippers too as the hotel doesn’t provide any. Overall, we had a great stay at Hard Rock Madrid and will recommend all who are looking for a lux stay at a reasonable cost.

The apartment was hugely overpriced. The location is nowhere near the plush area of Retiro as suggested by the apartment description. The apartments are tiny with no natural light. They are very dark and depressing. The water takes a long long time to heat up. There has been money wasted on fancy bathroom sinks and wooden floors when comfort should be the number one priority. The beds are really terrible and really hard. I developed back and shoulder pain within a few hours of trying to sleep on the bed. The human spine is S shaped and if you lie on a decent bed your shoulder and hip should sink into the mattress. This offers vital comfort and support. The pillows are really cheap and uncomfortable and in the two upstairs apartments you can hear the people in the next room loud and clear. The equipment in the kitchen is very restricted. Not enough knives and forks and the cutlery provided is not suitable. Steak knives all two of them to spread butter!!! Nothing to cut loaves or other food stuffs. Half a tea towel and no kitchen towel which is not practical to buy for a 1-3 night stay. Two toilet rolls, not enough for a 3 person stay. Considering the extortionate price charged for the tiny so called Junior Suite, the owner should have provided more comfort and facilities and the beds are truly terrible and lack of sound proofing being able to hear my neighbours farting was pretty awkward. However, the lady on Reception Mayumi was absolutely wonderful. Nothing was too much trouble for her. She was kind and considerate and a real asset to the company. The male members of staff were not remotely helpful whoever they were. Not a place I would recommend and certainly not at that price with beds that feel like you are sleeping on the floor with a sheet and pillow!

We came to the apartment at 3pm (check in time) and found out that a cleaner was still in the mid-way of cleaning. We talked to reception who immediately sent one more cleaner to help and said the apartment would he ready in 10 mins. We got into the apartment like 20 mins later and felt like that the floor might not have been mopped. I stayed there for 5 nights and found that the sole of my slippers were blackened, which always left dirty slipper print in washroom after shower. We had stayed in a 2 bedrooms 2 washrooms apartment. The furnishing however was very strange. While the master bedroom was equipped with 2 single beds placed together, the other small bedroom with only sliding door was with a double bed! My friend stayed in a 2 bedrooms 1 washroom apartment got a much better configuration which is a normal double bedroom and a twin room (as advised in website). Besides, the living room was a bit dark. On the whole, the stay was still fairly satisfactory. Reception staff was polite, helpful and efficient. Provision of basic cooking essentials including oil was good. Stuff in cleaning kit and toilet paper however was inadequate for a long stay. We needed to go to reception (opens only 0900-1700) to get additional supplies. Wish the cleaner would stock the place according to stay duration of the guests. The apartment is situated in a very convenient location. 5 mins to Metro Palos de la Frontera, 10 mins to Atocha train station, 2 mins to Carrefour Express, 7 mins to Lidl supermarket. There is also another big supermarket Dia nearby. Above all, the building provides free luggage storage facilities in 3,4 & 5 floors. You need €1 to operate the locker but you can it back when returning the key. That’s real convenient.