Spa Hotels in Tbilisi

It's quite remote, but it's recommended for those who want to relax. It takes about an hour and a half to move from the city area, and there is really no store nearby, so it might be better to come after stopping by the supermarket. There was a simple kitchen, refrigerator and washing machine. It's like a family business, so you might want to call or ring the intercom when you arrive. The room is relatively clean and comfortable, and do you want coffee? My father made an omelet for breakfast, which was the best. There is also a pool and sauna, so I wish I had brought a swimsuit, and I regret it, and I would like to use it if I have the opportunity to come to Tbilisi slowly next time.

Overall, my impression of the stay was mixed. The hotel appears insufficiently thought out in terms of comfort, although there are some positive aspects. There are no shelves in the shower for basic toiletries, and the bathroom lacks drawers and shelves for storing personal items. There is also no makeup mirror. The beds are movable, the safe is not fixed to the wall, and there is no soft headboard. The hair dryer is weak, and the desk is very small. There is no smart lighting system or automatic air-conditioning mode. The bathroom floor is cold, and the mirror is positioned opposite the bed, which I personally found uncomfortable. My request for drinking water was fulfilled only after 45 minutes. There are no service labels on the in-room telephone. It is unclear how a hotel with a five-star rating can operate without a gym. The advertised SPA, in reality, is a jacuzzi for 6–8 people with unusual lighting. The staff generally appeared unfriendly, especially in the restaurant. Beverages are not offered during breakfast; guests must approach the bar themselves to order coffee. Cocoa is available for an additional fee of 15 GEL. Breakfasts are generally good; however, the chef uses onions quite extensively, including in salads and other dishes, which may not suit all guests. On the positive side, I received a room upgrade due to the unavailability of the booked room category, as well as a pleasant birthday greeting from the hotel. The hotel may be suitable for short stays without high expectations; however, improvements in service and room facilities would significantly enhance the level of comfort.

Bioli Resort is honestly one of the most beautiful, peaceful, and luxurious places I have ever stayed at. Everything about this place exceeded my expectations, and I can confidently say that it will be my first choice every time I visit Georgia. The atmosphere is incredibly relaxing, the views are breathtaking, and the cottages are beautiful, comfortable, and very well equipped. Every little detail feels thoughtfully designed, from the appliances and facilities to the overall eco-friendly concept of the resort. The staff are absolutely wonderful — always welcoming, smiling, kind, and helpful. The food is delicious, and I especially loved the connection with nature throughout the property. They even have friendly animals, including llamas and beautiful birds, which makes the whole experience feel even more unique and special. It’s the perfect combination of luxury, comfort, nature, and tranquility. I genuinely cannot think of a single thing I didn’t like. Definitely one of the best resorts I’ve ever experienced, and a place I will keep coming back to whenever I’m in Georgia. 100/10. Absolutely exceptional. 🤍

Room View: Even though my deluxe room was on the 8th floor, the 270-degree city view was absolutely impeccable. Front Desk Service: Contrary to what was stated on Ctrip, the hotel doesn't seem to have a translation machine. There were very few front desk staff who spoke English, and their attitude was quite arrogant. They barely responded to any inquiries, providing almost no help (for example, when I stayed two nights and wanted to switch rooms on the second day due to a strong musty smell, or when I needed a hairdryer from housekeeping). For tourism inquiries about Tbilisi attractions and routes, I had to wait for a specialist (who also didn't speak much English, but was thankfully enthusiastic and could help by drawing on a map). Room Environment: It looks like a new hotel, but when I first entered my room, there was a strong musty smell. Breakfast: The variety was limited, but it was enough to fill up. It wasn't top-tier, but not bad either.

I'm writing this review a bit late, but I stayed here at the beginning of July and was very pleased! Even though some renovations were still underway, it didn't bother me at all. The staff made sure there were no noises or smells. They even upgraded me to a room with a terrace. The breakfasts were absolutely delicious! The staff were polite and attentive 🫶🏽 I want to thank them for their hospitality!

The room wasn't huge, but the high ceilings gave it a good sense of space, so it didn't feel small at all. When we first checked in, we were given room 206, which was incredibly noisy. I went downstairs to the front desk, and without a word, they offered a solution. They moved us to room 303, an inner-facing room. The service was absolutely impeccable. And the hotel staff were all very friendly and spoke fluent English. Five-star service, truly. Plus, the deposit was refunded very quickly – I received it within 12 hours of checking out. The breakfast was just okay. However, after staying at other larger hotels in different Georgian cities after checking out, I realized their breakfast was actually quite good in comparison. I'd suggest adding more food options that appeal to Asian tourists, especially those from China, Japan, and Korea. During breakfast, I noticed most guests were indeed from these three regions. This would definitely boost the hotel's competitiveness.

We spent in this hotel last 2 days of our trip. Amazing spa, good gym and room we had. The most important thing I want to share that this hotel has the best hospitality I’ve ever had in Tbilisi. If we needed smth they did it immediately. And in our last day we had 10 more hour before the flight and hotel allowed led to leave our luggage in storage. That’s a good point from their side.

We loved everything! The breakfast was delicious, the rooms were clean, the water and food were delicious! The staff was friendly, and there's a great new park across the street from the hotel! There's a professional swimming pool and a children's pool with a jacuzzi! 😁 We'll definitely choose this hotel when we visit Tbilisi.

All was good. Spa very nice. I wish we were given a higher floor.

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.