Spa Hotels in Wuhan

Everything was perfectly prepared before the arrival of me together with my two colleagues. Room is clean, quiet and comfortable. Here I want to specifically thank miss Hu from reception. Not only because she helped me arrange the 30kg shipment, but she also helped me purchase a special tool online and got delivered in 20 minutes. This saved me a lot of time and headache. Without her kind help I would run into trouble. So that's why my special thanks to miss Hu. Of course other employees from hotel are also with warm heart. In short, it is a nice stay and journey in your hotel. I look forward to visit your hotel again in the near future

This hotel is absolutely fantastic! My last stay at a Ritz-Carlton was years ago at the Pudong location, and I understand this Wuhan branch is currently the newest Ritz-Carlton in China. We headed straight here after getting off the high-speed train and arrived in just half an hour. Since check-in is on the 46th floor, the concierge in the ground-floor lobby took our luggage, allowing us to go upstairs hands-free. The check-in process was incredibly smooth, and every staff member we encountered was wonderfully friendly and welcoming. Our room, over 50 square meters, felt spacious enough for our family of three. The hardware and amenities are, as expected, top-notch – the Ritz-Carlton has been a leader in Chinese luxury hotels for a long time. What truly stands out is how perfectly everything is executed. My wife particularly loved the Diptyque Fig scented toiletries, and as a soap enthusiast, I was quite taken with the small bar soaps. Our stay was for three nights and four days. Breakfast was served in the Western restaurant on the 46th floor. The restaurant boasts high ceilings and offers a stunning 180-degree view of Wuhan city, with window seats providing a distant view of the Yangtze River. The food selection was incredibly rich and exquisite; I especially enjoyed the unlimited Spanish ham – good thing we only stayed three days, or I'd have gained a ton of weight! In the evenings, my daughter enjoyed the rooftop pool. The tranquil atmosphere made even just sitting on a lounge chair by this 'cloud-top' pool an extraordinary experience. This short holiday was made truly special by the Ritz-Carlton. It certainly lives up to its reputation as the city's premier luxury hotel. On our last day, after check-out, a staff member thoughtfully gave me our room card as a small souvenir. This, along with the little lobster lion plushie my daughter received, will be important mementos of our trip to Wuhan. I hope to stay here again. A huge thank you to every staff member here – you truly embody the 'Ladies and Gentlemen' of the Ritz-Carlton!

The hotel is fantastic, with all the facilities very spacious and with 6-star service. I commend the employee Cora Cheng for her attentive service and cordiality.

Overall good choice as it was very near to the WuHan Sport Center which was the place for the concert of Zhou Shen. However it is a bit far away from the central place though metro was very near to the hotel. It took much time to go the sightseeing places. Nonetheless, I like the hotel as the service was overall good. The room was comfortable and beds were clean. The staffs were very nice and helpful. The breakfast was buffet with acceptable quality and variety. It was also very good that there were local restaurants / shops / 24 hour convenient store nearby ! It would be a good pick if travelers plan to attend concerts / functions at the Wuhan Sports Center.

This is for our second night, and I wanted to add a few more details: 1. When the housekeeping staff cleaned our room, they noticed we used the table for drinks on the first night and replenished a box of tissues on the table, which wasn't there originally. 2. The housekeeper helped my girlfriend find her lost hairpin, even though we hadn't mentioned it beforehand. It's clear they clean very thoroughly, and they even folded our messy clothes. The housekeeper really deserves a commendation! 3. The turndown service was also good, and it's a nice touch that the hotel provides steam eye masks. 4. One point I missed in my last review that I'm adding here: I'm really curious why a hotel that opened in December 2019 is still using towels all manufactured in June 2019, with no replacements whatsoever. Personally, I don't think even my own towels would last seven years, let alone those used by rotating guests... There are quite a few things to complain about, but it's still pretty good value for money, and the afternoon tea is very photogenic. However, the hotel seems to put a lot of effort into the public areas, and the guest rooms really need more attention.

I'm a light sleeper, and the front desk was kind enough to upgrade me to an executive room. There were even some welcome snacks in the room. It was raining continuously in Wuhan during my stay, so I ended up spending most of my time at the hotel. The overall room design was well-thought-out, and the bathroom area was spacious, with a bathtub offering a direct view of the high-rise cityscape. The pool and gym weren't crowded, which was very comfortable. Although it's not in the city center, there are plenty of dining options, including a pretty good Cai Lin Ji hot dry noodle place nearby. The only minor issue was that I put out the sign for a second housekeeping service during dinner, but no one came. Perhaps I needed to call.

This hotel is extremely convenient, being very close to the airport, which made our travel much easier. At the beginning of our stay there were a few issues and we had to change rooms twice, but the customer service was excellent throughout. The staff were patient, responsive, and genuinely helpful in resolving everything quickly. The amenities were a big plus the gym was well-equipped, and the free laundry service was very convenient. Breakfast was also a highlight, with a very good buffet offering plenty of options. Overall, despite the initial hiccups, the great service and facilities made this a very comfortable and enjoyable stay. Would happily stay again.

I stayed for three nights during Hilton's peak year-end conference season, with many company annual meetings. I almost couldn't book a room through Trip.com. The young man at the front desk was a bit stingy, refusing either breakfast or executive lounge access. However, thanks to a helpful friend in the reservations department, I paid the difference and stayed in an executive suite for three nights. Although it wasn't a lake view room, my positive impression from previous stays continued. The hotel's service in all aspects was good, and despite being peak annual meeting season, it wasn't noisy. Special commendation goes to Feng Chongtian and Chen Zhishan from the health center and kids' club! They were especially friendly and patient with children.😄

The front desk proactively offered a free upgrade this time, and even left a handwritten note in the room, which was really a heartwarming touch. Five-star rating all around! The water pressure in the bathroom was excellent, and the toiletries smelled lovely. Food delivery could be brought right to the room. It's about a 30-minute walk to Guanggu Walking Street, and you'll pass Huazhong University of Science and Technology along the way, making for a very pleasant stroll. Very satisfied!

The location is excellent, and the decor is new and modern, definitely worth the price. As a well-established star-rated hotel, it's impeccable. The night view from the room was fantastic, offering a panoramic sight of the Yangtze River cruise and the riverside business district. It was a shame it rained day and night, making everything a bit blurry. The surrounding amenities are complete, making it great for both leisure and business travelers. Miss N at the front desk was very friendly and efficient. The only negative experience was after the hotel customer service added me on WeChat, they sent me over 10 messages relentlessly pushing me for a positive review. Even though I'm busy with work, I had promised to do it eventually, and being constantly hounded felt really unpleasant.