Spa Hotels in Guangzhou

The hotel is meticulously designed, very new, spotless, and has a very 'presidential' style – absolutely beautiful. The location is excellent, just a 10-minute walk to Zhengjia Plaza, Taikoo Hui, and Tianhuan Plaza, and a 20-minute walk to Canton Tower. They offer a ton of extra services, like garment care and afternoon tea, and the food is delicious. Our butler, Yueyue, was incredibly responsive and handled every request; I highly recommend she gets a promotion! Guangzhou is such a great city to explore.

I stayed at the Ibis Hotel during my trip to Guangzhou, and the location is excellent. It's very close to Tiyu Xilu subway station, and you can easily walk to Zhengjia Plaza, making shopping and dining super convenient. The room was clean, the bed was comfortable, and all the basic amenities were provided. Check-in at the front desk was efficient, and the staff was friendly. Being in the city center, it's easy to get around and transfer subway lines. Overall, it was a comfortable stay, and choosing this place for my trip was a good decision.

Our stay at the Hilton Garden Inn Guangzhou Yuexiu was fantastic! The hotel staff provided exceptionally warm service, always greeting guests with a smile. A special shoutout to RIDA at the front desk, who was incredibly patient and thorough during check-in, answering all our questions. The room was spacious and came with a washing machine and kitchen, which was perfect for our family trip. The overall environment was quiet and comfortable.

My stay here was excellent. The front desk staff were very welcoming during check-in, making the process quick and even offering a complimentary breakfast. The room itself was very clean, and the bed was comfortable, ensuring a good night's sleep. The bathroom was well-maintained and tidy, and the soundproofing in the room was quite good. The hotel's location is also very convenient, making it easy to catch a taxi or find a place to eat. The breakfast offered a good variety of options and tasted great. Throughout my stay, all the staff members were very polite and promptly assisted with any issues. Overall, it offers good value for money, and I was very satisfied with my stay. I would definitely consider staying here again on my next visit.

I have to give a special shout-out to Allison and Lucy, our customer service managers. They were incredibly attentive to my experience throughout our stay, from pre-arrival to check-out. The housekeeping staff was also fantastic – diligent and very thoughtful. They noticed my child loves drawing and sleeps with a doll, so they thoughtfully provided extra notepads and even a new doll! Seeing us wearing sunglasses, they gave us a cleaning cloth and a handwritten note, which is so rare and personal in this digital age. The hotel room view was also lovely, and the restaurant was excellent. Honestly, I can't find a single fault with this stay. We'll definitely be back!

I drove to the hotel, and from the moment I entered the underground parking garage, the signs were unclear. I circled around a few times and finally asked someone for directions to the elevator entrance. However, the elevator entrance had no Chinese signage, only an English hotel indicator. First-time guests would 100% not be able to find it! That door was a hidden, automatic door with no markings, just like a solid bronze wall. No one would know it was an elevator entrance; I also spent a long time searching and asking people before I found out, as shown in Figure 1. In the room's bathroom, the shower system had no hot and cold water labels. I didn't know which way to turn to get hot or cold water, nor did I know if the control switch for the overhead shower and the handheld shower was up or down. I had to figure it out by trial and error! When I turned on the switch, because there were no hot/cold or overhead/handheld shower labels, cold water poured down from above, giving me a chilling surprise! As shown in Figure 2 and Figure 3. Breakfast was inconvenient due to the small dining area and too many guests, which meant long queues. The staff's attitude wasn't very good either! Many online reviews are seriously inconsistent with the reality. This hotel definitely needs significant improvement!

This hotel boasts excellent hardware and facilities, fully meeting five-star standards, and the overall environment has a great feel. However, there are quite a few service details that need improvement during the stay. Here's an objective sharing of my experience: 1. Food deliveries and packages are uniformly placed at the entrance on the first floor, requiring guests to go downstairs to pick them up. There's no robot delivery service, making everyday retrieval a bit inconvenient. 2. The hotel has many floors, and staff share guest elevators. During peak hours, elevator wait times are long, which affects travel efficiency. 3. Room cleaning details were not meticulous enough. There were residual oil stains on the dining table and counter from before, which were not wiped clean, and a small amount of hair and debris on the bed. Later, the room manager sincerely apologized in person and offered fruits and small gifts, showing a very genuine attitude. However, even after the rectification, there were still oversights: the bathrobe and large bath towels were taken by the cleaning staff but not promptly replaced with new ones, indicating untimely replenishment of amenities. 4. There was a minor error in the gender notation on the check-in information displayed on the in-room TV system. Such a small oversight inevitably makes one feel that attention to detail is lacking. 5. The Bluetooth speaker rented via the mini-program had glue marks on its body, low battery, and no accompanying instructions. The daily inspection and maintenance of amenities need to be strengthened. Overall, the hotel has a great foundation in terms of hardware, and the manager's apology and corrective attitude were very sincere. However, there is still significant room for improvement in the service standards and attention to detail of the frontline cleaning staff. I hope that employee training will be enhanced in the future to ensure service details are properly implemented, which I believe will greatly improve the experience.

Hotel's policy, in the name of environmental conservation, not to automatically provide cotton swabs in the bathroom but only available upon request is baffling! Guests are unlikely to spend time to inspect amenities available when arriving in the room, usually only finding out their absence after bathing or showering when the swabs are needed at that very moment. Then the guest will have to call Receptoon or Housekeeping staff to fetch it. The faucet is installed extremely close to the sink in the bathroom, making it rather difficult to catch the water to wash hands, or anything else for that matter. Such design evidently does not prioritise users in mind! The bath is big, has a sunken feel. Installing handles on the sides would greatly enhance safety, especially for elderly or obese guests to haul themselves up from a deep pool of bath-water. There is no liquid soap dispenser or soap bar on a tray anywhere near the bath, the nearest are either in the shower cubicle or at the sink. There is a cycling lane just outside the hotel, beautifully set amid lush gardens and lilly ponds. This is a good bonus for staying in this property whether for pleasant strolls or biking, compensating for the distances away from Guangzhou city center.

This birthday trip was my first time staying at the W Hotel Guangzhou, and it was absolutely fantastic! The entire property is impeccably clean, fresh, and beautifully avant-garde. The facilities are simply outstanding. The stunning rooftop pool was a massive surprise, offering an amazing high-altitude vibe. I also thoroughly enjoyed the beautifully designed bar, the well-equipped gym, and the gorgeously aesthetic sauna, steam room, and hot pool—perfect spots to unwind. What truly elevated this stay was the exceptional service. Room service was excellent, and all the staff were incredibly nice. A special shout-out to Candy and Catherine at the Front Desk! They were remarkably polite, attentive, and went out of their way to take great care of me, making my birthday extra special. I highly recommend W Guangzhou for a flawless, stylish stay. I will definitely be returning!

I had a really great stay at this hotel. The room was very comfortable, clean, and well-maintained. I especially enjoyed the beautiful view of the Canton Tower from my room. Another thing I really appreciated was having a self serving laundry room, which was very convenient during my stay. The breakfast was also very good, with a nice variety of food and good quality. Overall, I was very satisfied with my stay and would definitely recommend this hotel. I give it 5 stars!