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Posted on Feb 27, 2026|Deluxe Double Room
Travel BearI recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist.
First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver.
However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours.
There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt.
Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM.
The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but Iâll be canceling it to stay somewhere else.
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Price per night fromS$ 84
Posted on May 6, 2026|Deluxe Double Room
Anonymous UserThe hotel is close to the sea, but buildings block the view, so you can't really see it. It's very close to the mini-train along the coast, and there are supermarkets and malls nearby, which is quite convenient. I arrived two hours early, and they allowed me to check in ahead of time. While I waited, they even offered me a glass of juice. Surprisingly, they didn't charge me the extra $3+ that I was supposed to pay on-site (I reminded the staff, but after checking, they told me it wasn't necessary). I booked a two-meal package, both buffets. The dinner selection seemed less extensive than breakfast, perhaps because fewer people booked it. A bit of a mix-up happened because I wasn't told the dining times, so I went for dinner before 7 PM. The restaurant was completely empty. Later, I saw on a screen that dinner apparently starts at 7 PM, but the staff member just let me in without explanation â which honestly gave me a very good feeling about their service. The room was spacious, and the type I booked surprisingly had two beds pushed together to form a super-king size. The soundproofing with the next room was pretty good; the people next door were playing music from check-in until after 10 PM, but I could only hear a faint sound once the street quieted down. That's acceptable. Sometimes the street noise was quite noticeable, but my tolerance for ambient street noise is higher than my tolerance for noise from neighboring rooms. The pool is on the top floor, and so is the restaurant. As an introvert, I'm not a big fan of this design. Overall, the stay was quite comfortable and offered excellent value for money.
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Price per night fromS$ 67
Posted on Jun 25, 2026|Premium King Room
theislandlogic
I had a wonderful one-night stay from June 24th to 25th. The hotel offers a fantastic, tranquil escape right in the heart of the city. The staff were incredibly welcoming and attentive, ensuring a seamless check-in and checkout experience. The room was immaculate, comfortable, and offered lovely views. Whether you are visiting for business or a quick leisure getaway, the beautiful lakeside setting and excellent service make it a top choice. Highly recommended.
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Price per night fromS$ 103
Posted on Aug 12, 2026|Standard Room
Guest UserThe room was surprisingly clean; the floor was sparkling, and the desk and drawers were dust-free. The bathroom was spotless. The lighting in the room, bedroom, and bathroom was bright, comfortable, and clear without being harsh. The water quality was excellent; I didn't need to change the filter showerhead, and there was no noticeable discoloration within the week I used it. The yellowing I saw was from use at home, but in Colombo, it didn't worsen. This water quality is much better than in high-end apartments in downtown KL.
However, there were also downsides. The soundproofing was very poor, leading to significant noise. The hotel is by the sea, and there's a railway track where trains frequently pass. The city itself has a climate with frequent rain and strong winds; the wind was very strong at night, and during the day when it rained, it was a gale. On the lower floors, there are tin coverings outside the hotel that make a lot of noise when it's windy. You could also clearly hear neighbors using their hair dryers. If you're a light sleeper or have trouble falling asleep, this might not be the place for you. The beach hotel a few hundred meters away has much better soundproofing, but it's more expensive, so it might not be suitable for long stays.
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Price per night fromS$ 45
Posted on Jun 2, 2025|Three Bedroom Suite
Guest UserFamily: 3 adults and 2 children
The apartment 801:
+ The apartment is large and spacious;
+ The rooms and bed linen are clean;
+ The bathroom is clean;
+ The room was cleaned well, towels were changed every day (I left a tip);
+ Hair dryer, air conditioner, iron work well;
+ There are dishes, appliances, and a washing machine in the kitchen;
- There is no frying pan and no pots. It is impossible to cook on the stove, there is no microwave.
- The furniture in the living room has an unpleasant smell and is dirty;
- The iron board is dirty;
- The curtains need to be changed;
Reception:
+ They are polite;
+ Check-in was quickly;
Restaurant (breakfast and dinner):
+ The quality of the products is high;
+ Variety of dishes;
+ The chefs are great;
- There are a lot of guests on Saturday and Sunday due to the holidays, the priority for hotel guests is falling;
Guards and butlers:
+ They seemed competent and friendly to me;
+ The rest of the staff are friendly and polite;
Swimming pool:
+ Good view;
+ The kids liked it;
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Price per night fromS$ 117
Posted on Sep 15, 2026|Superior Room
Nesh1877I was disappointed with my experience at Radisson Colombo, particularly with the check-in process and the level of service during breakfast.
I arrived at the hotel around 3 PM, expecting to check in without any issues. However, the lobby was crowded, and the staff appeared overwhelmed and disorganised. I waited until approximately 3:45 PM before finally asking for an explanation. I was then informed that our room had not been cleaned yet due to staffing issues. We had to leave our bags at the hotel and go out for lunch while waiting for the room to be ready.
The following day, the hotel offered us complimentary breakfast, which I appreciated as a gesture of goodwill. Unfortunately, the breakfast experience raised another concern. While I was having my meal, a staff member began sweeping the floor around the dining area. I approached a senior staff member and requested that the sweeping be stopped while guests were eating. The staff member stopped and apologised, which I appreciated.
However, approximately an hour later, another staff member came and started sweeping the floor again. This was disappointing, especially after I had already raised the issue.
I believe the hotel needs to improve its staff training, communication, and service coordination. The check-in delay and repeated disturbance during breakfast made the stay less comfortable than expected.
I hope the management takes this feedback seriously and works towards providing a more organised and pleasant experience for future guests.
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Price per night fromS$ 82
Posted on Mar 11, 2026|Deluxe Twin Room Non-Smoking
Manuri Linara
I recently stayed at the Ramada by Wyndham Colombo, and overall it was a wonderful experience.
The room was extremely spacious, honestly one of the largest hotel rooms I have ever stayed in within Colombo. Everything was very clean and well maintained, and the amenities were excellent. The room included everything you might needâtea and coffee facilities, toiletries, toothbrushes, and more. The bed was very large and comfortable, and the TV, office table was huge as well. All the facilities such as the lights, air conditioning, and fan worked perfectly, so we had no issues at all.
Our room was on the 8th floor (top floor) and we had a nice view overlooking the Galle Face Hotel with a small view of the ocean. The location of the hotel is also excellent since it is very close to Galle Face Green and many other attractions in Colombo, which makes it very convenient for travelers.
The check-in process was smooth, and they welcomed us with a refreshing welcome drink. One thing to note is that the security procedure is quite strict. When we had guests visiting our room briefly, they had to provide their IDs and go through a security check. It was the first time I experienced this in a hotel, but it is understandable since it helps maintain safety.
Although we booked bed and breakfast, we later asked if we could add the dinner buffet, but unfortunately it was already full. However, something very kind happened later that night. My mother wanted chicken congee, so we asked the room service staff if it was available. Even though it was not on the menu at that moment, they were kind enough to prepare and send us a bowl of chicken congee. It was a very thoughtful gesture, and we truly appreciated their kindness.
The breakfast buffet was excellent with a very wide variety of food, and everything we tried was delicious. My family has always liked the buffets at Ramada, and this time was no different. They also had live cooking stations, and the staff there were very friendly and welcoming.
Overall, everything about the stay was great. The room, service, location, and food were all excellent.
I would definitely stay here again and highly recommend this hotel. It is absolutely worth the price and offers great value for money.
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Price per night fromS$ 70
Posted on Feb 25, 2026|Standard Double Room
EugeneShaitarItâs quite a vibey place. The stuff was really friendly and helpful. Itâs a good place to spend a couple of nights if youâre in Colombo. The breakfast was quite good with several choices available.
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Price per night fromS$ 43
Posted on May 5, 2026|King Room with Ocean View
Guest UserGreat views, friendly staff, and the station is just a three-minute walk away.
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Price per night fromS$ 70
Posted on Mar 10, 2025
Rajaratnam Chitrangan
Amazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done
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Price per night fromS$ 39