Hotels with balcony in Colombo

I recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist. First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver. However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours. There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt. Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM. The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.

Location is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious. Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready. Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait. Pool, restaurant, and bar staff are all great. Very personable and accommodating. Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool. Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people. Overall a great experience and will definitely stay here again if I’m in Colombo.

We had a very pleasant six-night stay at Mandarina Colombo. The location is excellent and convenient, and the staff provided friendly and attentive service throughout our stay. The room and common areas were clean, comfortable, and well maintained. The amenities were good, although there is still some room for improvement. Overall, it was an enjoyable and comfortable stay, and we would recommend the hotel, especially for couples.

Huge apartment, 2 bed rooms with full amnities. Breakfast has a lot of selection but taste is bot quite good. Only bekery section doing well. Friendly staff, good location, nice view.

I had a truly wonderful experience at this hotel. From the moment I arrived, everything exceeded my expectations. The room and bathroom were spotlessly clean – it felt like stepping into a brand-new space. The bed was incredibly comfortable, making it easy to relax and unwind after a long day. What really stood out was the service. The staff were warm, welcoming, and always ready to assist with a smile. Even after I checked out at 12:00 PM, they kindly allowed me to leave my luggage at the hotel until my airport transfer – a thoughtful gesture that made my travel day so much easier. Highly recommend this place to anyone looking for a clean, cozy stay with top-notch hospitality. I’ll definitely be coming back!

We booked for two nights. For me the room size is good there’s only one problem the air condition didn’t function so well. We call the reception to check why it’s not cooling and they responded so quickly. It’s clean and properly maintained. For breakfast, it’s good not so many choices but acceptable.

Great beach side location, lovely pool area. Nothing is too much trouble for staff. I would recommend it completely. Dave

I had a wonderful stay at the Mount Lavinia Hotel. From the moment I arrived, everything exceeded my expectations. The service staff were exceptionally friendly, professional, and always ready to help with a smile. The hotel environment was beautiful, clean, and very relaxing. I especially loved the garden area, the swimming pool, and the stunning beach views. Waking up to the ocean view from my room was an amazing experience. Even the washroom was well-maintained and offered a great view, which made the stay feel even more special. What impressed me the most was the genuine hospitality of the staff. They made me feel welcome throughout my stay and paid attention to every detail to ensure my comfort. Overall, I would rate my experience 10/10. Everything—from the location and facilities to the service and atmosphere—was simply perfect. I highly recommend this hotel to anyone looking for a relaxing and memorable stay in Sri Lanka.

I booked this hotel on August 8 and received a confirmation. However, when I arrived at around 9 PM on August 15, the hotel had no record of my booking under my name. It was a really frustrating experience – especially after a long day of travel. I contacted Trip.com customer service immediately, and they worked on it, but unfortunately they couldn't secure a room for me at this property. I had to find another hotel last minute that night. The good news: Trip.com has already reached out to me and confirmed they'll reimburse all my costs. That's a huge relief, and I really appreciate their responsiveness. Despite this one-off glitch, I still trust Trip.com for future travels – these things happen, and they handled it professionally. Since I never actually stayed here, I can't comment on the rooms, cleanliness, or service – so I'm keeping my ratings neutral across all categories. A quick tip for fellow travelers: Always double-check your booking by calling the hotel directly a day before arrival, especially if you're arriving late. Even with confirmation, errors can slip through. That way, you avoid the stress I went through. Overall, I can't recommend or criticize this hotel – I just didn't get to stay. But full credit to Trip.com for stepping up and making things right. Will definitely book with them again.

A few if us wanted to get along with friends and have a good time and we choose this location and it did not disappoint us.