Hotels with balcony in Colombo

I recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist. First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver. However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours. There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt. Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM. The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.

This stay was special to me because I had the opportunity to contribute to this beautiful project as part of the interior design team. Seeing the space come to life and experiencing it as a guest was truly rewarding. The rooms were comfortable, the atmosphere was welcoming, and the staff provided excellent service. Grateful to have played a small part in creating such a wonderful experience.

The place is good for the price. The location is very close to the beach and restaurants, has a nice garden and pool, with lots of common areas to hang out in. The bed was comfortable and room decent with a nice balcony. They seem to only focus on cleaning the basics. I wish they’d clean a little bit deeper, and fix a couple of things because the place could be quite nice. There are some bugs - to be expected in a tropical, budget place but not too bad. Mainly there was lots of ants in the bathroom, and the walls aren’t properly sealed so it’s easy for the ants to get in. If they just did some very basic repairs, renovation and deep cleaning the place would be great. I’d still say it was good value for the location and I would stay there again if passing through Colombo.

Family: 3 adults and 2 children The apartment 801: + The apartment is large and spacious; + The rooms and bed linen are clean; + The bathroom is clean; + The room was cleaned well, towels were changed every day (I left a tip); + Hair dryer, air conditioner, iron work well; + There are dishes, appliances, and a washing machine in the kitchen; - There is no frying pan and no pots. It is impossible to cook on the stove, there is no microwave. - The furniture in the living room has an unpleasant smell and is dirty; - The iron board is dirty; - The curtains need to be changed; Reception: + They are polite; + Check-in was quickly; Restaurant (breakfast and dinner): + The quality of the products is high; + Variety of dishes; + The chefs are great; - There are a lot of guests on Saturday and Sunday due to the holidays, the priority for hotel guests is falling; Guards and butlers: + They seemed competent and friendly to me; + The rest of the staff are friendly and polite; Swimming pool: + Good view; + The kids liked it;

The location is good. Friendly staff. The room is basic but good. Breakfast was basic, toast, omelette, noodles but good enough. It’s worth for the price if you are looking for convenience stay!

It is a simple hotel but a cute one. The service was good and the rooms were clean. The room was a bit noisy, we heard a lot from the floor and we didn’t like to see the birds in the pool. But the rest was good.

It’s quite a vibey place. The stuff was really friendly and helpful. It’s a good place to spend a couple of nights if you’re in Colombo. The breakfast was quite good with several choices available.

It is very convenient to be next to La** Beach. The room is a bit old. The staff said it was opened around 2000. It is a bit old, but the service attitude is super good. I also like the breakfast. It is very cost-effective. I think I will choose here next time I come to Colombo

I booked this hotel on August 8 and received a confirmation. However, when I arrived at around 9 PM on August 15, the hotel had no record of my booking under my name. It was a really frustrating experience – especially after a long day of travel. I contacted Trip.com customer service immediately, and they worked on it, but unfortunately they couldn't secure a room for me at this property. I had to find another hotel last minute that night. The good news: Trip.com has already reached out to me and confirmed they'll reimburse all my costs. That's a huge relief, and I really appreciate their responsiveness. Despite this one-off glitch, I still trust Trip.com for future travels – these things happen, and they handled it professionally. Since I never actually stayed here, I can't comment on the rooms, cleanliness, or service – so I'm keeping my ratings neutral across all categories. A quick tip for fellow travelers: Always double-check your booking by calling the hotel directly a day before arrival, especially if you're arriving late. Even with confirmation, errors can slip through. That way, you avoid the stress I went through. Overall, I can't recommend or criticize this hotel – I just didn't get to stay. But full credit to Trip.com for stepping up and making things right. Will definitely book with them again.

A few if us wanted to get along with friends and have a good time and we choose this location and it did not disappoint us.