Amari Colombo Sri Lanka

The air conditioning was incredibly loud, severely impacting my sleep quality. I had no choice but to turn it off every night. The bedding and towels were disgustingly dirty, covered in old stains – truly nauseating. The bathroom door design was impractical; it blocked the toilet when opened, forcing you to squeeze past or detour through the shower. This is probably why there's no door for the shower, which resulted in the entire bathroom flooding after every shower. I had to throw all the towels on the floor to soak up the water, and I assume others did the same. It felt really off-putting then using new towels to dry myself. The soundproofing was terrible. The windows and room door already offered poor insulation, and to top it off, I was assigned a connecting room. Over 5 nights, there were at least three different sets of guests next door. The last family (who were also my compatriots) were incredibly loud at 2 or 3 AM, talking loudly, video calling, and even singing. I called room service to ask them to intervene, but it only stayed quiet for about 5 minutes before they started again. I just had to endure it, waiting until I was utterly exhausted before I could finally fall asleep. Aside from the decent service, and the cheap price, there's nothing good about this place.

The room was spacious and clean. The service was excellent, and the breakfast offered a great variety. Overall, it was a very satisfying stay. The food at Prego on the 26th floor was also delicious.

Staying at your hotel was a truly delightful experience. Falling asleep under the stars in such tranquil surroundings, and waking up to the beautiful distant mountains and nearby waters right outside my window, was simply enchanting. The hotel's attention to detail, from the soft bedding to the perfectly adjusted lighting, was impeccable and truly commendable.

I chose the newly opened Amari Hotel (Amari Colombo) for my first two nights in Colombo, drawn by its reputation for sea views. The sea view from the room and the rooftop infinity pool were huge plusses, and the service was good, but there were quite a few flaws. I stayed in a Deluxe Sea View King Room on the 16th floor. The room's large floor-to-ceiling windows directly faced the sea, offering a great view and easy sunset watching. Unfortunately, the popular Grabbell Hotel partially obstructed the view to the left, making the angle for admiring the sea from bed not ideal. The room itself was very new, but the design had numerous illogical aspects: ① The 'king' bed was actually two single beds pushed together, with a gap in the middle, making it very uncomfortable to sleep on. ② The bathroom wasn't a 'three-fixture separation' (toilet, shower, sink in separate areas), and opening the bathroom door completely blocked the toilet, leading to poor circulation and accessibility. ③ After the main light switch was turned off for a period, the power outlets also shut off, preventing phone charging. If the main switch wasn't turned off, some lights couldn't be switched off individually. ④ The curtains required pulling cords on both sides to operate, and there was no corresponding instruction in the room. I only discovered this after struggling to pull the curtains for a long time. I was quite surprised to find such design flaws in a hotel that had been open for two years. The hotel service attitude was generally good. Checking in at 1:30 AM, the concierge was still on duty, helping with luggage from the car and later delivering it to the room. The front desk staff were also very friendly, and I didn't experience any discrimination. The rooftop infinity pool on the 26th floor also directly faces the sea. The pool isn't large or deep, but it's sufficient for leisure. There's also a bar by the pool, offering panoramic views of most of Colombo, with particularly stunning scenery at dusk. Breakfast, located on the 5th floor, featured strong local characteristics, with an array of various curries spread across the buffet. Opinions were sharply divided; my wife loved it, while I couldn't get used to it at all. Overall, to fully enjoy this hotel, you need to book a sea-view room and comfortably watch the sunset from your room or the rooftop pool. Otherwise, it's just a slightly flawed, but generally acceptable, four-star hotel.