Hotels with WiFi in Colombo

We had a wonderful stay at Cinnamon Lakeside. The hospitality was outstanding from the moment we arrived, with the staff being warm, professional, and always ready to help. They made us feel genuinely welcome throughout our stay. The hotel is well-maintained, the atmosphere is relaxing, and the service exceeded our expectations. Thank you to the entire team for making our visit enjoyable. We would be happy to stay here again and highly recommend Cinnamon Lakeside to anyone looking for excellent hospitality.

I recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist. First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver. However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours. There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt. Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM. The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.

Location is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious. Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready. Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait. Pool, restaurant, and bar staff are all great. Very personable and accommodating. Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool. Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people. Overall a great experience and will definitely stay here again if I’m in Colombo.

We had a very pleasant six-night stay at Mandarina Colombo. The location is excellent and convenient, and the staff provided friendly and attentive service throughout our stay. The room and common areas were clean, comfortable, and well maintained. The amenities were good, although there is still some room for improvement. Overall, it was an enjoyable and comfortable stay, and we would recommend the hotel, especially for couples.

I stayed in the Premium City View King Room this time, and as soon as I entered, I was amazed by the spacious, bright room and exquisite decor! The room's cleanliness was impeccable, the bedding was soft and comfortable, and the city skyline at night outside the window was absolutely stunning – perfect for photos! The hotel environment is elegant and tranquil, with modern and comprehensive facilities. From high-speed Wi-Fi to the smart control panel, every detail reflects high-end quality. The service was exceptional – the front desk staff were welcoming and efficient, room service was prompt, and the concierge even thoughtfully recommended nearby restaurants and attractions. Even on a business trip, I felt the warmth of home. Whether for a business trip or a leisurely getaway, this place perfectly meets all needs. The value for money is outstanding, and I will definitely choose to stay here again next time! 📸 Attaching a few real photos, unedited, for your reference~

According to my booking, I was supposed to receive a king-size bed, but upon check-in, I was given two very small, separate beds instead. The hotel authorities failed to keep the commitment made at the time of booking. Staying and sleeping in these small beds was extremely difficult and uncomfortable for us. This kind of poor service and irresponsibility is completely unacceptable from a reputable hotel. In terms of customer service and maintaining commitments, this has been a thoroughly disappointing experience. I have no intention of ever staying at this hotel again in the future.

Perfect for a quick getaway! We enjoyed a seamless stay. The location is unbeatable, putting us right in the heart of the action. We particularly appreciated the cleanliness and comfort of the room, and the breakfast selection in the morning was outstanding, the perfect way to start the day. Friendly service and a great atmosphere made this a memorable stop.

Hotel Nippon Colombo offers a decent stay with a few hits and misses. The rooms were okay — fairly clean, but could use some updating in terms of decor and maintenance. Service was polite but a bit slow at times, and certain amenities felt a little dated. That said, the food was absolutely fantastic. The restaurant really impressed us with flavorful Sri Lankan dishes and a variety of options that felt authentic and well-prepared. Whether it was breakfast or dinner, the meals consistently stood out and were the highlight of the stay.

I had a wonderful stay at the Mount Lavinia Hotel. From the moment I arrived, everything exceeded my expectations. The service staff were exceptionally friendly, professional, and always ready to help with a smile. The hotel environment was beautiful, clean, and very relaxing. I especially loved the garden area, the swimming pool, and the stunning beach views. Waking up to the ocean view from my room was an amazing experience. Even the washroom was well-maintained and offered a great view, which made the stay feel even more special. What impressed me the most was the genuine hospitality of the staff. They made me feel welcome throughout my stay and paid attention to every detail to ensure my comfort. Overall, I would rate my experience 10/10. Everything—from the location and facilities to the service and atmosphere—was simply perfect. I highly recommend this hotel to anyone looking for a relaxing and memorable stay in Sri Lanka.

Amazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done