Spa Hotels in Colombo

I recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist. First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver. However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours. There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt. Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM. The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.

The hotel's infinity pool offers amazing night views, and the breakfast spread is incredibly rich. The rooms are spacious, and the hotel operates under a total sustainable development concept – even the slipper soles are made from coconut! There's a supermarket just across the road. I'll definitely choose this hotel again next time I visit!

Location is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious. Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready. Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait. Pool, restaurant, and bar staff are all great. Very personable and accommodating. Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool. Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people. Overall a great experience and will definitely stay here again if I’m in Colombo.

Overall pleasant stay at Cinnamon that I'd totally recommend to anyone and stay again myself. A comfortable bed, nicely sized room, beautiful property, convenient location, such friendly staff and a wonderful breakfast are just some basic memorable facts about our stay for 3 nights. The bakery downstairs, Plates restaurant, and the mall next door just add on to the comfort of the stay at Cinnamon Grand. To top it all off, we upgraded our stay to the executive floor, and accessed the lounge to enjoy a variety of mouth-watering snacks (that changed everyday) and took 2 free laundry/day offering. It couldn't get any better!

This was the hotel we stayed at on our last day. Since it was fully booked, we couldn't get a late check-out for free, but we paid a very small amount to extend our stay until 7 PM, and I was very happy with that service. We checked in on a Friday, and there was some kind of beer carnival by the pool that went on until midnight. You could hear it from the room, and it was a bit noisy. The cinnamon rolls at breakfast were absolutely amazing, a huge thumbs up!

A good hotel with an ocean view (we specifically requested such a room). The room is neat and spacious, with a sofa and an armchair with an ottoman. Large bathroom (one downside - the door isn't completely soundproof, but that's a common feature in Sri Lanka). Excellent breakfasts - delicious and varied. Different fruits, tasty coffee, omelets, local cuisine. Beautiful rooftop bar and an infinity pool with a view. Pleasant staff.

I have stayed at Pearl Grand three times, and unfortunately, the experience seems to be declining with each visit. While the hotel was once very good, it now seriously needs to address its cleanliness and pest control issues. The main concern is the pest problem. Small bugs were coming out from between the desk and the wall, which was quite uncomfortable and unacceptable. Additionally, the headboard of the bed was dusty, indicating a lack of proper housekeeping attention. Breakfast is served à la carte, which is fine and likely helps reduce wastage. The amenities were acceptable overall. However, the cleanliness and pest issues significantly impact the overall experience. I hope the management takes immediate action to improve these concerns, as the hotel has the potential to be much better.

It is very convenient to be next to La** Beach. The room is a bit old. The staff said it was opened around 2000. It is a bit old, but the service attitude is super good. I also like the breakfast. It is very cost-effective. I think I will choose here next time I come to Colombo

I had a wonderful stay at the Mount Lavinia Hotel. From the moment I arrived, everything exceeded my expectations. The service staff were exceptionally friendly, professional, and always ready to help with a smile. The hotel environment was beautiful, clean, and very relaxing. I especially loved the garden area, the swimming pool, and the stunning beach views. Waking up to the ocean view from my room was an amazing experience. Even the washroom was well-maintained and offered a great view, which made the stay feel even more special. What impressed me the most was the genuine hospitality of the staff. They made me feel welcome throughout my stay and paid attention to every detail to ensure my comfort. Overall, I would rate my experience 10/10. Everything—from the location and facilities to the service and atmosphere—was simply perfect. I highly recommend this hotel to anyone looking for a relaxing and memorable stay in Sri Lanka.

A few if us wanted to get along with friends and have a good time and we choose this location and it did not disappoint us.