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Posted on Sep 7, 2025
1360173****
Ryori-yaku (restaurant name), the hot springs in Hakone are unparalleled, but the food here really deserves mention. I've been to Ryori-yaku in Izu before, and compared to that, this one probably suits my taste better. It's not as sweet, so the food is refreshing and not cloying. The only downside is that the rooms are really small—every inch of space is precious!
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Price per night fromCAD 387
Posted on Jun 1, 2026
Alvis Yeo[Fufu Hakone: A Luxurious Mountain Escape]
Fufu Hakone is located in the quiet Gora region and seamlessly blends modern comforts with traditional Japanese ryokan hospitality. The property stands out for its unique dual hot spring experiences, providing private balcony baths with clear mineral water in every suite alongside communal pools filled with therapeutic, milky-white sulfur volcanic water. We had a wonderful one-night stay at Fufu Hakone on 28 May 2026, which included a Kaiseki dinner and breakfast.
[Getting There]
Our journey began with a midnight flight from Singapore, reaching Tokyo at 9:00 AM. From there, we caught the Narita Express and changed to the Tokaido Shinkansen to travel to Odawara, before making our way up to Gora. We arrived at Gora Station close to 3:00 PM to find it drizzling. Unfortunately, local taxis were completely unavailable and we could not find any vehicles on the GO app. Fortunately, we managed to get into the shelter of the tourist information centre. The lady on duty was incredibly helpful, assisting us to call Fufu Hakone for a pickup and directing us to the exact area where hotel shuttle services operate. We highly recommend that you do not attempt to walk to the resort from the station, especially in poor weather.
[Arrival Experience]
The moment we arrived at the resort, we were met with warm smiles and greetings. We were guided to the reception area located on the second level of the front building and seated comfortably in the lounge, where we were served hot tea. A designated staff member came over to complete our check-in process and then escorted us to our room in the guest building. The level of attentiveness was outstanding. The staff member explained every single detail in the room, including the layout of the suite, the private balcony onsen, the water temperature controls, the television, and the mini-bar, which is entirely complimentary. They also carefully went through our dinner order, taking down all of our personal preferences, likes, and dislikes.
[The Suite]
Our suite, named 楢の芽 (Naranome), was located on the third level. Rather than trying to describe the beautiful layout in words, I will let the accompanying photos speak for themselves. The room features two super-single beds that are incredibly fluffy and soft, with each bed featuring two plush pillows to guarantee a perfect night of sleep. The resort provided both pyjamas and a two-piece samue yukata for our stay. The pyjamas are strictly for use inside the room, while the samue yukata is intended to be worn when exploring the public areas of the property.
[Dinner and Breakfast]
Both the Kaiseki dinner and the breakfast were exceptional. Because many of the exquisite dishes feature seasonal ingredients that change throughout the year, please refer to my photos for a visual look at what was served during our stay.
[The Ultimate Onsen Routine]
To make the most of the dual hot springs, I highly recommend this routine:
- Welcome Soak: Start with the light and refreshing clear mineral water on your private balcony to gently wash away travel fatigue before dinner.
- Dinner and Rest: Enjoy your Kaiseki meal, then return to your suite to digest comfortably for a few hours.
- Nightcap Soak: End the evening in the communal baths. The thick, milky-white sulphur volcanic water melts away muscle tension and deeply relaxes the body before sleep.
[Areas for Improvement]
While the stay was mostly flawless, there are two minor points to note:
- Toothbrush Set: The provided toothbrush set was rather small for my liking. It felt like it took ages to finish brushing my teeth. You should definitely bring your own if this is a concern for you.
- Room Attire: The two-piece samue yukata was not comfortable at all. It is not mandatory to wear it around the property, but we chose to do so anyway to fully immerse ourselves in the traditional ryokan culture.
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Price per night fromCAD 896
Posted on Feb 26, 2026|(2double Beds+sofa), No-pets Allowed,Non Smoking
MarioaidahaiThis hotel is self-service, but it's absolutely fantastic. First off, the location and the view from the window are unbeatable. It features authentic Hakone hot spring water directly to your room, and you can definitely smell the sulfur. You can also BBQ on the terrace while enjoying a foot bath and a drink. It's perfect for a longer stay during your vacation.
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Price per night fromCAD 376
Posted on May 10, 2026
Nathan_SuhAs a Korean family living in the United States, we stayed here as a family of four with our two young children (40 months and 21 months old), and overall, we had a truly memorable experience.
We booked through Trip.com, and because there were no clearly stated child occupancy policies during booking, we reserved the room as 3 adults. This later created some confusion during check-in, which I will mention below, but aside from that, nearly everything about this hotel was exceptional.
First, the positives:
The breakfast was outstanding—worthy of its Michelin Guide 2025 recognition. Every meal was beautifully prepared, thoughtful, and delicious.
We chose a traditional Japanese-style room with tatami flooring, and for our family with young children, it was perfect. Being able to remove our shoes and comfortably live on the floor felt especially natural and relaxing as Asians, and parents with little children will understand how convenient and comfortable this setup is.
The location is also excellent—within walking distance from Gora Station, where the mountain railway arrives. Even with two small children, the walk was very manageable.
The onsen experience was wonderful, and the guest lounge available from morning until 10 PM was another highlight that made the stay feel luxurious and comfortable.
The dining area itself deserves special praise. Enjoying breakfast and dinner while overlooking the beautiful inner garden pond was peaceful and elegant, and the restaurant service team was abundant, attentive, warm, and professional. It truly felt like top-class hospitality.
Now, one disappointment:
During check-in, one female staff member wearing a headscarf made several comments that felt unnecessarily cold and transactional. Because we booked as 3 adults, she repeatedly explained that our children could be accommodated because of that booking choice—as if we were receiving an exception—despite there being no clearly stated child policy during reservation.
She also explained that only 3 adult yukata/lounge outfits had been prepared in the room because we booked for 3 adults, and said we could request children's clothing “if needed.” When I asked when we should request them, she simply repeated that we could ask when necessary. At that point, a more thoughtful hospitality approach would have been something simple like:
“I see you have two young children—would you like us to prepare children’s outfits now?”
That small difference would have reflected genuine care.
At check-out, I again observed behavior that felt uncomfortable. A trainee staff member was assisting us, and when the trainee forgot to request identification, the same staff member visibly frowned and corrected the trainee in front of us. It felt unnecessarily tense and unprofessional in front of guests.
What stood out was that every other staff member we encountered was warm, polite, smiling, and genuinely welcoming. They bowed, greeted us kindly, and made us feel respected. Only this one staff member felt noticeably different—cold enough that we were left wondering whether it was discomfort toward children, cultural bias, or simply a personal attitude issue.
I travel frequently internationally for business in a senior executive role, and this was the first time I experienced service that felt this distinctly uncomfortable from a luxury hospitality employee.
That said, I want to emphasize: everyone else at the hotel was wonderful, and the property itself is beautiful, peaceful, elegant, and family-friendly.
We would gladly return—but I hope the warmth shown by the rest of the team becomes the standard reflected consistently by every member of staff.
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Price per night fromCAD 707
Posted on Nov 27, 2025
Guest User
Our stay at Musashino Bekkan in Hakone was a beautiful and unforgettable experience. The hospitality was exceptional, with staff who made us feel genuinely welcomed from the moment we arrived. The ryokan’s traditional design and serene atmosphere enhanced the charm of our visit.
The hot spring baths were a true standout—immaculately maintained and incredibly calming, with natural spring water that left us feeling refreshed. Our room blended comfort and traditional aesthetics perfectly, and the kaiseki dinner showcased refined flavors and beautiful presentation.
We left with wonderful memories and would highly recommend Musashino Bekkan to anyone seeking a luxurious and authentic ryokan stay.
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Price per night fromCAD 455
Posted on Jul 25, 2026|Main Building, Twin Rooms
purple_crystalOverall, I was very satisfied with my stay. The hotel is super close to Yumoto Station, just across the road, which was great as I could drop off my luggage and explore the sights without any hassle. The room was spacious with a lovely mountain view outside the window. Waking up to the sound of flowing water and birdsong in the fresh morning air was delightful. The hotel staff were also excellent – very warm and attentive, paying close attention to every detail. If I had one suggestion for improvement, it would be to enhance the breakfast environment and the variety/uniqueness of the dishes.
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Price per night fromCAD 218
Posted on Jan 13, 2024|Japanese-Western Style Twin Room With Open-Air Bath (Ai)
Guest UserI spent a wonderful night here during New Year's Eve. The waiter barely understands people and foreign languages, but he is friendly and good at communication. I booked a public bathroom first, but then I changed it to a private bath when there was room. My satisfaction improved a lot! The hotel is very close to Hakoyō-Yumoto Station, and the taxi cost was less than 1,000 yen. Later, we couldn't get a taxi and it was very comfortable for us to walk to the station for 15 minutes with our children🏳️🌈
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Price per night fromCAD 127
Posted on Apr 3, 2026
Elle’s travelsOur experience staying in Hakone was perfect! We stayed at the Tensein in Hakone-Yumoto, an easy location to take the bus, car or train to some popular tourist attractions in the area.
The check in itself was rather slow but the staff do their best to speak good English and discuss every detail about your stay with you. The room had everything we needed, the shampoo and conditioners provided was wonderful and there was a variety of products to use.
On check in, the private onsen was given at 50% discount at 1,100 Japanese yen per use, we got 2 vouchers so used it 2 times (as we have tattoos we could not go into the public onsen). On check in you have to collect your towel and your choice of Yukata (traditional Japanese robe) which you’re welcomed and encouraged to wear around the hotel and gardens.
The hotel is strictly no shoes, so upon arrival you leave your shoes in a locked box and keep the key. If you wish to walk around the beautiful gardens, there are slider type shoes available to slip on, as well as umbrellas to use if it’s raining. Outside they have a onsen for your feet to enjoy with a drink.
All of the food and drink (apart from breakfast which was included) was put on our bill at the end. There was a wide selection of drinks, nibbles and food available for dinner and lunches at the dining room and there was a large buffet dining room for buffet breakfast and dinner (if you booked it).
The hotel is just a short 10 minute walk to the town and 15 minute walk to the Hakone-Yumoto station. Visiting Mt Fuji is easy, with a bus ‘H’ running from stand 2 opposite the Hakone -Yumoto station. Get off at ‘Motohakone’. From there, you can take another bus and a train to get you to another town ‘Gora’ and surrounding attractions to enjoy.
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Price per night fromCAD 228
Posted on May 3, 2026
Guest UserStayed 2 nights half board.
Cleanliness is great with common areas and room well kept. Staff are helpful and patient.
Breakfast and dinner are both with a very good buffet spread. However the presentation and quality of food has much to improve. It reminds me of a workplace canteen if not a army cookhouse which spoiled our appetite. Seriously lacking the finesse of the Japanese dining culture experience. I would prefer a lesser quantity and spread of food but a better arrangement and presentation of the food as well as their quality. Example in point, many of the food were factory prepared and mass dump on to the buffet servicing trays. The menu items did not changed during the duration of my stay. So the dining experience was not very enjoyable. Hotel is supposed to have a resident cook, maybe the cook is on vacation. The hotel location is far from other restaurants which did not help either. Other than the dinning experience, stay was great.
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Price per night fromCAD 268
Posted on Nov 13, 2025
Guest User
This is one of the best places I stayed! Thank you very much!
The hotel is located a little bit far from the train station and I think this is the only downside (and I didn't suffer from it).
The price is expensive, but it is worth it because 2 meals are included, and they have great service.
The staff is from Nepal so if someone comes here and expects Japanese, they may be disappointed by that. But in fact, this is way better as they don't have those strict Japanese traditions and are more flexible for guests. The atmosphere and hospitality make you feel like you are at home. There are 2 buildings and I was in the second building that has a big onsen. The names of guests are written on a board, so you get a feeling they were waiting for you.
I was checking in a few minutes after check-in hours (18:06 or so), so I was nervous. Fortunately, I didn't have any problems with that. Also, I didn't expect any meal for dinner because of my previous bad experience with the Japanese staff. And then I was surprised when the owner said that the dinner time starts at 6 PM! So I had the meal after 30 minutes. This is really convenient for tourists because you can see Hakone and come to the hotel on the last train from Gora station (that's what I did) and then you will have a great dinner! After I finished the meal, they gave me a dessert! Overall, it felt like a regal banquet. I really like it!
After that it was already dark, so I walked around the hotel and took pictures. It looks nice and comfortable. Then I needed a rest before the public bath.
The owner said I can use onsen any time I want, it is 24 hours open. I didn't check that though I used it 10-11 PM. There are 2 pools with serum and some minerals from the volcano. The pool inside is hotter and more comfortable. The pool outside is almost body temperature. Actually the water from the spring is hotter, but the water temperature in the pool decreased. There were private baths, but I was tired and didn't go to check them. After you finish bathing, you can drink cool water from the cooler near the entrance.
The breakfast that was included in my plan and the staff again pleased me with that. I like the variety and quality of the food.
After checking-out I had a free transfer to the train station.
So, I had a wonderful experience with this hotel, and it is one of the reasons I want to visit Hakone again. Thank you very much!!!
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Price per night fromCAD 281