Hotels with WiFi in Hakone

"This is a very spacious onsen ryokan with a kids' book corner and a manga nook. The private onsen baths are free of charge, making it perfect for family trips, though they are quite popular and require a queue. There are complimentary afternoon refreshments and late-night snacks. The courtyard features a bonfire and foot bath. From check-in in the afternoon, there are always facilities to use, and it never feels too crowded, even on weekends, as the space is very well-arranged and comfortable. The hotel is conveniently located right next to Gora Station, making it easy to get around by bus or train. The staff are very friendly, and snacks are constantly replenished, so you don't have to worry about missing out if you arrive late. After a hot spring bath, there's milk and popsicles available. The 24-hour self-service beverage bar also has hot water and hot tea, so those who prefer warm water are covered. The only downside is the lack of a full-length mirror in the room, which is a bit of a pity."

"Great experience. The staff were lovely and the area is beautiful. Rooms are very homely and comfy. We went into the onsen both nights and it was great. We also got dinner both nights at the hotel and the food was good we were impressed. Overall it felt like a very personal stay and couldn't be happier. For some of the logistics if you are wanting to do the hakone main loop. We recommend coming in from Shinjuku on the romance car, take the montain train up to Gora and then the cable car to Sounzan. We then took a roughly 10min bus from Sounzan to Yuyu. The next morning we then took the same bus back to Sounzan and caught the first 9am ropeway fo start off the loop. We managed to avoid most of the crowds and it was very convenient. Once again couldn't recommend Yuyu enough thank you for the great stay!!"

"Although the room was a bit small, the environment was really great, and there were many hot spring pools. Among the hot spring hotels I've visited, this one truly has the best hot springs. However, it also gets very crowded. The facilities are a bit old but well-maintained, and the service was very satisfying. Plus, the yukatas were lovely with a wide variety of styles to choose from. Everyone had a wonderful time!"

"This hotel is conveniently located about 200 meters from the Tenyu bus stop, accessible by Hakone's main bus lines, Z03 and J03. The hotel itself is beautifully decorated and has a very stylish ambiance. The Japanese-style room, though not huge, was quite spacious and quiet. Despite checking in during February, the room's excellent insulation actually made it feel warm. The private open-air bath on the balcony was amazing; even with outside temperatures around 5 degrees Celsius, the continuous flow of 40-degree-plus hot spring water meant it was never cold. The hotel also offers outdoor public baths and a footbath. Plus, on the 5th floor lobby, there are two free ice cream machines – just ask the front desk for complimentary tokens to enjoy as much as you like – and a continuous supply of various iced teas. I must especially commend the dining experience; half-board (dinner and breakfast) is an absolute must! Upon check-in, the front desk proactively changed our two nights of shabu-shabu to one night of shabu-shabu and one night of kaiseki. Each dinner was a full course, incredibly delicious, and left us completely stuffed. For breakfast, there are two restaurants, and I highly recommend the buffet; the variety is extensive and far superior to the breakfast at the Imperial Hotel, which is often ranked as a top Tokyo dining spot on Ctrip. The hotel also hosts free evening performances, and you can even pay to release sky lanterns. Honestly, if I came to Hakone 100 times, I'd stay at Tenyu 100 times."

"This was my favorite hotel during my trip to Japan. The price was reasonable, and the citizen's center where we had our conference was right downstairs. It's excellent! The subway station is only about 200 meters away, which is very convenient. The best part is the room is spacious, and you can see Mount Fuji right from the window. The breakfast is a full buffet and very rich. They even provide bath powder, toiletries, and for lotions and toners, it's Sekkisei! The service attitude was also great."

"Our stay at the hotel was overall excellent, and we would still highly recommend it, especially for couples looking for a pleasant getaway. Almost everything was perfect—the room was clean and comfortable, the facilities were great, and every other staff member we encountered was polite and helpful. It’s truly a lovely place to spend time together. However, our check-in experience was noticeably unpleasant due to one staff member. She came across as unwelcoming and impatient, almost as if we were bothering her. She rushed through the process and felt quite pushy, especially when repeatedly questioning which language we preferred—even though we tried communicating in both Japanese and English. Her attitude made us feel uncomfortable and somewhat unwanted at first. Aside from this one incident, everything else was wonderful. We hope the hotel addresses such front-desk service issues so that future guests can enjoy a consistently welcoming experience from start to finish."

"I originally planned to stay one night in Hakone, but after checking some guides, I realized there were so many attractions. So, I decided to book an extra night. Apparently, booking two separate nights doesn't guarantee you the same room. The front desk lady spent quite a while checking her computer to arrange a single room for me. Next time, I'll remember to book both nights at once. It might have been because of the Chinese New Year period when there are lots of guests checking in. Hakone is perfect for a one-night, two-meal stay. Since the attractions in Hakone are spread out, it's best to spend the day fully immersing yourself in sightseeing. If you get hungry at lunchtime, just grab some snacks to save time, and then enjoy the hot springs and buffet at the hotel in the morning and evening. The rooftop hot spring might use regular hot water, but it wasn't too crowded, and they had some toiletries and skincare products, so I just decided to wash up there instead of in my room."

"Our Hakone trip's biggest surprise was definitely staying at the Ashinoko Hanaori ryokan. The entire experience was fantastic, far exceeding our expectations. I especially want to highlight the rooms, the food, and the private onsen! The rooms were surprisingly spacious, a clever blend of Japanese and Western styles. Even with family, it never felt cramped. The furnishings were exquisite and tidy, and all amenities were well-provided. Sitting by the window, gazing at the beautiful Ashi Lake scenery, was incredibly relaxing. The food was another huge plus for the ryokan. The buffet breakfast and dinner offered a wide variety, featuring fresh local ingredients. There were both characteristic Japanese dishes and delicate desserts, all with a refined and authentic taste. If you book in advance, you can even dine with a lake view, making it a feast for both the eyes and the palate. But the private onsen was the absolute highlight – amazing value for money and incredibly private. The bathwater was warm and soothing, and soaking in it completely relaxed my body, washing away all travel fatigue. Taking a dip in the private onsen at night, accompanied by the tranquil night sky and a gentle breeze, created an utterly immersive and therapeutic atmosphere. The ryokan's convenient location was the icing on the cake. It's directly opposite the Togendai transport hub, making travel incredibly easy. Whether you're heading to Ashi Lake for the pirate ship, or taking the ropeway and buses to various attractions, you don't need to go out of your way – the boarding points are within walking distance, saving a lot of hassle. What was especially convenient was that our plan for the next day was to travel from Hakone to Mount Fuji. We could take a direct bus from Togendai to Gotemba; the schedule was convenient, the journey smooth, and there was no need for extra transfers, which significantly saved travel time and made our trip more worry-free and efficient. The ryokan's service was also very thoughtful. The overall experience was excellent, suitable for both family trips and romantic getaways. It's definitely our top choice for accommodation in Hakone, and we'll certainly stay here again next time!"

"We had an absolutely wonderful stay and would happily give this hotel 5 stars! From the very beginning, the staff were incredibly accommodating and responsive. They kindly arranged to pick us up from Gotemba Premium Outlets, which made everything so convenient for us. After attending the beautiful Yamanakako Ice Lantern Festival, we made a last-minute request for dinner. Despite the short notice, they thoughtfully prepared a delicious shabu-shabu meal for us. They even gave us complimentary cookies because our moms were very hungry after the festival. It was such a sweet and caring gesture that we truly appreciated. The hotel itself is spacious, clean, and wonderfully warm, making it the perfect place to relax after being out in the cold. We felt comfortable, cared for, and genuinely welcomed throughout our stay. Highly recommended for their exceptional hospitality. We would definitely love to come back!"

"First, a heads-up to anyone visiting this hotel: it's located in the Hakone mountains. If you're not driving, please, please be very careful not to get off the train in the wrong direction! We came down from Owakudani by train and got off at Naka-Gora. Both train doors opened when it arrived, and we exited through the left door. Little did we know, we were in for a world of trouble – I won't go into the dramatic details. After quite an adventure, we finally reached the hotel only to find out that if we had exited from the right side, it would have been just a few minutes' walk away. So, a word of caution: if you're coming down by train from the Owakudani direction, always exit on the right side! This was the most expensive hotel we booked during our trip to Japan. There were almost no shops nearby. We had pre-ordered dinner, which was a bit like sukiyaki. The hotel prepared all the washed ingredients and utensils for us. After dinner, we cleaned everything and placed it in a large basket, which we left outside our room door the next morning. Dinner was pretty good! However, to buy breakfast for the next day, we spent over half an hour walking up and down hills just to find a convenience store. I regretted not having bought breakfast in Hakone beforehand. The hot springs are separate for men and women. It gets dark early in the evening, so we couldn't see the scenery outside the onsen. The next morning, we saw the green landscape outside the window. The Japanese-style tatami room could accommodate six people and even had a kitchen. It was very spacious for the three of us. The hallway of our room offered beautiful mountain views, perfect for watching the sunrise. The view from inside the room was also very nice. The hotel is close to Gora Park, about a ten-minute walk, and not far from the Hakone Museum of Art."