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9.1/10
Great
GGuest UserI would like to say thank you for Noku for the birthday arrangements and also the kind service from the staff; I do not like complaining but I do have to raise up my issues as I do believe there can be massive improvements in the hotel and how they handle issues ($550USD for two night stay)
- I booked a HILL VILLA KING; I requested prior to arrival that I wanted a certain view and they replied we will try to the best of their availability (which is totally understandable)
- When I arrived the service was good and they were very kind and again I appreciated the birthday setup they did in the room
- After I checked in ROOM H11; which I saw was weird was there was 2 separate bed bases; and using common sense I thought why would a KING bed have 2 bed bases
- After trying to sleep at night I noticed that it was actually a 2 twin beds put together which explains the two separate bed bases; during the night the bed moved in the middle (with obvious two twin beds and the line in the middle) the bed sheets did not fit because it was two twins and they gave me two separate blankets (it was me and my girlfriend) so it is weird having two separate blankets
- I went to explain my situation to duty manager (AM is his name) he was very nice but very inexperienced I must say; I went to the front desk and I said “hi may I know what type of room I booked” then they said “king bed Hill Villa” I said perfect then I said I would like to speak to a manager (they knew what I was going to say)
- When AM came out he did not let me speak he just talked and said sir because you requested for a nicer view we gave you this room and because the king bed broke which is why we put two twins together. I asked if that is the case why did you not inform me at check in? He said oh we did not im so sorry; let me change your room for you and I will send a fruit plate as apology (TBH I don’t want a fruit plate I can easily get one for $2USD anywhere in Thailand) I said please I had lunch yesterday which was around $25USD pls waive that for me as courtesy and everything would be fine. AM replied of course that’s not a problem sir (I THOUGHT everything was resolved) not sure if he did not understand but I spoke slowly in English due to the language barrier
- We went to my new room at night and saw the fruit plate (thought it was a bonus) room was better and was a king bed which is what I wanted. I go to check out the following morning (I DID NOT HAVE TO) they do not take a deposit which is weird because I signed a lunch to my room so I could have just left. I met AM again and he showed me the map of the whole hotel; Pointed at H11 and you can clearly see that the room has two twin beds (So the BED was not broken they just put me in a twin bed combined into a King) He said yes lol not sure why because its not what he said yesterday that the King bed broke. Then he said oh sir you do have a lunch that you had to pay for (Yesterday he just said yes no problem I will take care) now I need to pay for it; I said did you not say you will take care of it he replied “sorry sir because this is another department” To me its one hotel; how you deal with costs internally is not my problem ( I WAS NOT GOING WRITE A REVIEW BUT AFTER THIS I HAD TO)
- Also just to add First day breakfast I asked for (ICE THAI COFFEE) they said they do not have and interesting as im in Thailand all hotels have this but it was fine; BUT the breakfast colleagues said at afternoon session they have so I said no problem! But one of the staff offered “sir tomorrow morning we can offer if you would like” I thought amazing that’s service; next day I went “SIR WE DO NOT HAVE THAI COFFEE” after the disappointments above I gave up and adding to the bill not being waived which is a fraction of the cost of the room I gave up
- All in all this hotel tries to be “high end” but there are many improvements that can be made
Sorry for the long review but I was not too impressed
SsaiudnThe staff were really welcoming upon arrival, with a drink and fresh towel to cool down. I was given a twin room but the staff kindly put the beds together immediately. The mattress and pillows were so soft and I slept comfortably. One small faul is that there was no remote control for the AC, so I did have to get up in the middle of the night to adjust the settings.
Hotel near Karon Beach, Phuket 27.3% of visitors choose this area
Price per night fromKRW 29,412
8.9/10
Very Good
GGuest UserI absolutely have to give a huge shoutout to Sindee at the front desk! She's Chinese, which was an absolute lifesaver for me since my English isn't great. When we arrived early, she kindly let us check in ahead of time since there were rooms available. She even gave us a detailed tour of the entire hotel, including our room. My mom and I were traveling together and we both adored her; she was so gentle and enthusiastic! She also helped us look up nearby dry cleaners on the computer. We even bumped into her after work while shopping, and she chatted with us so warmly for a while! Before we left, she helped us call the driver to coordinate. The hotel breakfast was excellent, and there's a beautiful pool. Plus, it's right on the beach! All in all, highly recommend!
Hotel near Karon Beach, Phuket 27.3% of visitors choose this area
Price per night fromKRW 130,090
8.8/10
Very Good
LlorelieestremosVery elegant hotel indeed. Convenient to restaurants, pharmacies, markets, 7/11 and all. Walking distance to Patong beach. Enjoyed my stay with a very comfortable and clean room, accommodating staff and a beautiful view from the rooftop pool. Highly recommended!!
Hotel near Patong Beach, Phuket 24.8% of visitors choose this area
Price per night fromKRW 46,833
8.7/10
Very Good
GGuest UserAbsolutely beautiful hotel💛 the staff were so hospitable, kind and helpful. I had a bit of an upset stomach from a boat trip from the previous day and really wanted a banana which they didn't offer on the breakfast spread beside the banana fritters and they quickly just brought me a fresh banana from the kitchen no questions asked. They also helped us plan and research the best way to get to our next destination in Krabi.
The food at both the breakfast buffet and dinner was exceptional with a huge range of both continental and Thai food. The beach bar had great cocktails and a kind bartender that also doubled as a photographer for anyone wanting a nice beach photo while the cafe within the resort had a great range of special drinks and adorable and tasty pastries and cakes.
There are 2 pools right next to the beach, canoes and panel boarding offered for free for 1h per day to take and other activities. They also have a schedule of classes and kids activities so there is something to do for the whole family.
We made the preference request on Trip to say we want a room with nice views and they upgraded us from a mountain view room to a sea view room🥰
LLongdayingzhengThe room is very spacious with a beautiful view. The entire hotel is built on a mountain, so getting around isn't easy, but they do offer a shuttle service to the town below. Plus, there's a 7-Eleven right outside, which is super convenient. The cleanliness was a bit lacking, though; I found sand in the room upon check-in for some reason. All the staff, however, were very warm and attentive.
Hotel near Patong Beach, Phuket 24.8% of visitors choose this area
Price per night fromKRW 125,792
8.3/10
Very Good
GGuest UserGreat location within walking distance to the beach, 7-Eleven, and massage shops. Rooms are clean and comfortable with good amenities. The swimming pool is nice, but unfortunately, the pool bar was closed. Even though there was a sign about a Happy Hour promotion, Breakfast was okay but had limited variety, and during check in staff didn’t inform us about the breakfast location and opening hours..Dinner at Foliage restaurant was not available, but room service pizza was tasty. Cupz Café was overpriced for the quality. Parking is available but quite narrow.
Hotel near Karon Beach, Phuket 27.3% of visitors choose this area
Price per night fromKRW 60,181
8.0/10
Very Good
TTravelBlondieBudget Hotel - Good for Short Stay but Overpriced for what it is.
This hotel is very basic for the price and I found prices fluctuate alot on this hotel During low season. I found for the price there are better hotels in the area thats even closer to the beach with more amenities.
RESTAURANT & POOL AREA
The pool area is beautiful and during my stay here the pool area was always neat and tidy with a small in-house restaurant on tue right.
BREAKFASTS
The breakfast menu is basic but suitable and in accordance with the price. I enjoyed the plain breakfasts and warm hospitality
ROOM SERVICE
Daily room service is available at this hotel. Water and coffee with sugar and tea is provided in the rooms. I was given a welcome drink on arrival in a wooden cup. It was lovely. Room will not be cleaned or water replaced unless you ask for it.
ROOMS
If you stay here I recommend the rooms with the pool view. The City view isn't so great.
Rooms are large with a little more compact bathroom but amazing baths but in my room the water pressure wasn't so great. The geysers is on controlled temperature. The water doesnt get boiling hot here. But its a good temperature
The room is comfortable and if curtains are closed its rather dark. Furnished with dark wooden furniture but comfortable bed and smart tv where you can stream on your own subscription. I liked that.
You will have:
Fridge
Kettle, cups and glasses
Plenty of packing and cupboard space
Bed side Tables and lamps
Towels
Bedding was comfortable
AIRCONDITIONING
Mine was a little noisy but not intolerable and cooled nicely but had a little leak, be careful if the floor is wet its insanely slippery so use the bath mat. Aircons are very old.
LOCATION
The hotel is on a hill so to walk to the nearby shops and such can be a mission but they do have bike rentals at THB180 and a shuttle bus that takes you one way to the beach round 11 daily and coning back will be at your own cost.
I felt it was a little far from all the major attractions and that it is in need of renovation especially outside paint work areas. The overall hotel is good I just felt for its location, basic menu, and old furnishings with the busy and sometimes noisy restaurants that its a kittle overpriced for what it actually is.
PESTS
Hotel has a serious ant problem. I am neat and tidy and nothing worked ants took over my room. Also get a mosquito 🦟 repellent as you next to a lake and the mozzies here are like little dragons.
I do recommend this hotel but consider your surroundings and rent a bike for traveling around then it will be a comfortable stay.
DEPOSIT
The hotel requests a 500Baht Deposit or they hold your passport.
Hotel near Patong Beach, Phuket 24.8% of visitors choose this area
Price per night fromKRW 36,199
7.9/10
Good
GGuest UserSpectacular views of the sea from the rooms make this resort a winner for feelings of peace and solitude. My room included a ceiling fan and a separate rain shower next to the bath tub. A massive free breakfast buffet starts the day for most guests, with changing options on a daily basis. Before breakfast I walked down the steep driveway to the private beach to swim either in the sea or the small pool next to it. At 7 am there is nobody around. One morning I took out a kayak (one hour free) which had stunning panoramic views. There are two swimming pools by the resort’s main building and both are delightful for swimming and relaxing.
Nothing much to do in the evening and the TV channel selection could be expanded with movie channels (e.g., HBO, Cinemax), educational channels like Discovery Asia, and nature channels like BBC Earth and Love Nature. I partook in a 90 minute herbal pack massage which was a bit pricy but very professional. Both lunch and dinner menus have sufficient variety of dishes and food quality was good. Staff were always helpful. In summary, Supalai Scenic Bay Resort is a wonderfully serene experience at a very reasonable room price.
GGuest UserBest budget hotel in Phuket except the dustbin area just in front of the hotel entrance.
The hotel is located at a great place of phuket new city. This is close to other hotels like Patong Lodge hotel, Andaman etc. Between the sea and the hotel, there is only one obstacle and that is the main road. So, the hotel is so close to the sea. It gives a great view of sea from its balcony. It is located at a calm environment compared to locations near Bangla Road or Patong Beach area. Kalim Bay beach area is quite, less traffic jam and less commercial than patong or other part of phuket city. So, you can stay at your own, without much crowd with less expensive surroundings. This area is dominant by Muslims so you will get so many halal food options around the hotel. From the beginning of the evening, mobile food carts starts opening on the roads besides the sea and in front of the hotel. So you will have good halal food with less price. You can have dinner or lunch options within 50-60 baht per person.
You will get Phi Phi Island tour packages and Phi Phi Ferry tickets right at the reception of this hotel at cheap rate with pick up and drop off services. You will get bike rent services just the road beside of this hotel at cheap price.
Hotel staffs were so kind and helpful. If you arrive at the hotel earlier than to your check in time, they will let you keep your luggage safely and provide washrooms to change or freshen up. The rooms besides swimming pool gives you a vibe like having a private pool area,, but unfortunately, the pool was not clean. The rooms are amazing to view. It has so many elements those give aesthetic and classical looks like wall mirrors, beds, dress table mirror etc.
Our room came with complementary breakfast but we couldn't avail this because breakfast was supposed to be started at 8 AM, but our pick up microbus came at 7 Am to take us to the Rasada pier to catch the ferry to Phi Phi Island. But the man on duty at the reception, made bread toast, provided butter and jam with coffee and tea, as limited breakfast option.
Everything of the hotel, including the room rent and facilities were great except there was a huge dustbin area just in front of the hotel entrance. So there is a odor every time during your stay, especially you can't sit on your balcony or at the hotel front beautiful outdoor lobby because its like the whole city's garbage is thrown just in front of your place.
How much is the average rate for Mountain View hotels in Phuket?
For Mountain View hotels in Phuket, the average price on weekdays is KRW 340,251, and the average price on weekends (Friday - Saturday) is KRW 342,222.
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