Hotel Yoo is an independent courtyard Hotel with towering old trees and lush green plants. The hotel not only maintains the primitive style of the original building, but also adds a modern and fresh atmosphere of nature. The hotel's overall decoration and supporting facilities fully show the characteristics of simple, elegant, comfortable and lively.Hotel Yoo is located in Courtyard 1 of Nanwanzi Hutong in the old Imperial City of Beijing, adjacent to Wangfujing Station exit A and Tian 'anmen Station Exit B of Subway Line 1, only 10 minutes' walk from Tian 'anmen. The hotel is close to the Forbidden City, Tian 'anmen Square, National Grand Theater, Qianmen, Zhongnanhai and other famous scenic spots, and only 5 minutes walk to Wangfujing Commercial Street, department stores and New Dong 'an Square.The hotel is a modern courtyard building, with all kinds of boutique rooms more than 100, all rooms carefully designed, unique, not only to meet the needs of individual business travelers, tourists, but also specially designed family suites, do its best to meet the overall needs of all kinds of travelers. All rooms are equipped with high-speed wifi connection, large LCD TV, etc., providing you with a warm and pleasant living environment.
"This was such a great stay in Beijing, and I will be forever grateful for the patience and kindness of the staff members, Xiaozhao and Xiaopan. They went above and beyond to help me recover an item I lost during a Didi ride.
Firstly, the room we stayed in for three nights was the “Deluxe Family Suite (Open Kitchen+Washing Machine+Lefen Hair Dryer).” It felt very much like living in an apartment, complete with a comfy living room and a breakfast nook beside a small kitchen space. The bedrooms were perfect for the three of us to have our own personal space and get a restful night's sleep. Overall, it was a great, comforting space to come back to after a long day of dealing with crowds and sightseeing!
As a testament to their amazing customer service and care, I had ordered a TON of things from Taobao ahead of time, and all the packages were waiting for me at check-in without any issues. Furthermore, some nearby construction caused a city waterline pipe to burst, resulting in a loss of running water in our room one morning. However, the staff were incredibly quick to address the issue and provided us with loads of bottled water until the city fixed the line that afternoon.
The absolute highlight of their service came after I accidentally left my earbuds in the back of a Didi ride. I tried to navigate the recovery process with the driver but found it really difficult since I don’t speak Mandarin and didn’t have a Chinese phone number to coordinate the driver's suggested solutions. When I reached out to the front desk for help, Xiaozhao and Xiaopan were incredibly thoughtful and handled all the logistics to get the earbuds back from the driver. Thanks to them, I didn't have to forfeit my planned trip to the Great Wall. I came back at the end of the day to find my earbuds waiting for me! I am so incredibly grateful to them; they saved my trip from souring and were so patient with me through the ordeal and my anxiety! 😭👍💕
All in all, this is a great place to stay in the heart of the city with easy access to the metro, shopping, and local attractions within walking distance. While the comfy room might one day fade from memory, the kindness and patience shown by Xiaozhao and Xiaopan during a highly stressful time will remain a fond memory of my time in Beijing!
(Attached is a photo of all my 26 packages that delivered safely to the hotel until I picked them up upon check-in and a cute area attached to the hotel)"