Spa Hotels in Beijing

The Mandarin Oriental Qianmen, Beijing, is nestled within the historic Qianmen Caocao Hutong district. It has been meticulously restored and transformed from old courtyards, with some courtyards being former residences of historical figures, seamlessly blending the rich heritage of Old Beijing's hutongs with a luxurious accommodation experience. Its location is superb, within walking distance of Qianmen Street and Tiananmen Square. Guests can enjoy the tranquility of a private courtyard amidst the bustling city, and the independent courtyard-style rooms offer excellent privacy. The hotel provides a dedicated butler team, and their service strikes the perfect balance. During my stay, I was initially dissatisfied with my room type. After providing feedback, the hotel responded very promptly and efficiently arranged a room change for me. As a Trip.com Black Diamond member, I also received an exclusive customized chocolate dessert prepared by the hotel, adding a lovely touch of ceremony. The dining options are extensive, including a Michelin-standard Cantonese Chinese restaurant, a hutong bar, and courtyard afternoon tea. Guests can also participate in local cultural experiences such as hutong walks and Chinese tea ceremonies. The guest rooms retain the original architectural layout while being fully equipped with high-end modern amenities. Staying here is not just about simple accommodation; it's an immersive experience of the old city's vibrant life, making it highly recommended for those who appreciate history and culture.

I have no complaint for this hotel at all. I love all about the hotel the room is excellent and clean The toilet is clean and covered with doors, no such thing as open toilet or see thru toilet. If youre malaysian, the only flaw is the bidet part but its ok. Customer service is excellent, they very helpful despite the language barrier but they try their best. Actually my favourite part is the laundry room, they got steamer iron and washer and dryer for the guest to use it for free. If ever u need someone who can help u in english, call for the “016” guy at the reception. Overall the stay is nice.

As a five-star hotel, it absolutely delivered on luxury, making for an excellent experience. I have to praise the location – it's incredibly convenient for getting anywhere. You can walk to Metro Lines 1 and 10, so getting around is a breeze. Step out of the hotel and turn left, and within 50 meters, you're at a mall with so many shopping and dining options you'll be spoiled for choice. All your retail and food cravings are easily met! The room was an even bigger surprise. It was exceptionally spacious, bright, and well-lit. The floor-to-ceiling window offered an amazing view, and it was incredibly comfortable just lying there and enjoying the scenery. The facilities were comprehensive, and the pillows and mattress were perfectly comfortable – I slept like a baby, straight through till morning. It was incredibly refreshing. Breakfast also deserves a mention. There was a rich variety of both Chinese and Western options, so many choices that I was satisfied every morning. The staff were consistently warm and polite, always thinking of the guests' needs. Their service was incredibly thoughtful, and I have to give them a big thumbs up! I had such a pleasant stay these past few days. I'll definitely choose this place again on my next visit!

I specifically came to the Mandarin Oriental Wangfujing for a little healing getaway and to finally cross it off my bucket list—after all, it's been saved on my wishlist for five years. At this price point, MO really speaks for itself: seamless service procedures and a genuinely warm, effortless hospitality. I’d like to give a few specific shout-outs: At breakfast, I always prefer my Americano piping hot. Instead of lecturing me about how super-hot coffee ruins the flavor, the staff simply delivered it exactly as requested. It would have been even better if the cup had been pre-warmed! Also, to the lovely young lady who took my order (forgive me for not catching your name): you are so approachable and warm, please be more confident in yourself! I highly recommend booking an evening spa treatment during your stay; heading straight back to your room to sleep afterward is the ultimate recharge for both body and soul. Special thanks to therapist Minnie and spa receptionist Lawerence for their exceptional service. Even though I purchased my spa voucher via their official WeChat mini-program, they treated me with the utmost care and professionalism. To the front desk team and the duty manager—forgive me once again for forgetting your names—since we interacted the most, I truly appreciated how prompt and thoughtful your responses were. It completely avoided the common issue with domestic ”butler services” where style often trumps substance. A chat group was set up even before my arrival, and whether it was via text, phone, or in person, all my requests and questions, big or small, were handled promptly. Traveling solo, feeling so well cared for and pampered truly touched my heart. Please pass along my gratitude to all the team members, whether I remembered their names or not. Thank you all for making my National Day holiday truly complete.

This is my second stay here. My last visit was during the ** era, and although the name has changed, the entire operational team remains the same. In fact, I feel it offers even better value for money now than it did during the ** period. This time, I stayed in a very quiet suite, designed in the old Beijing courtyard (siheyuan) style that I love. Its location right next to the Summer Palace is unique and a huge advantage. Sitting in the courtyard at night, enjoying the breeze and stargazing, was incredibly relaxing. The design maintains traditional Chinese classical elements, including the cabinets and even the key locks on the doors, all showcasing very traditional Chinese craftsmanship. As for comfort, because I stayed in a suite this time, the bed's design, reminiscent of ancient times, genuinely gave me the best sleep I've had all year – extremely comfortable. The service was also excellent; they were very accommodating to all requests. Overall, even though it's not a ** hotel, the operational team is still outstanding. The only downside is that the hotel is a bit old, so some of the hardware facilities are showing their age. Of course, this is an unavoidable issue for older hotels, and I hope they can continue to strengthen hardware maintenance in the future.

We had a fantastic stay! The hotel's location is excellent, very close to Tiananmen Square. The room was spacious and even had a bathtub, which was great for a relaxing soak. My child was so happy as soon as they walked in! However, for a family room, I think kids' toothbrushes should be provided automatically instead of guests having to request them. Also, the bottled water provided was 'Bing Lu', which felt a bit cheap considering the price of over 1000 yuan per night. I'd expect better quality water for that price point. Other than that, everything else was perfect!

Two years ago, I stayed here in late autumn and absolutely loved strolling by the lake, as well as hiking the Xishan trail to admire the autumn scenery and overlook the lakeside views from above. Taking advantage of the lull before the Mid-Autumn and National Day holidays, and coinciding with my daughter's birthday, we decided to return to Sunrise Kempinski for another stay. During check-in, Zhang Jiajia at the front desk thoughtfully noticed it was my daughter's birthday. Super attentive and heartwarming, she upgraded our booked city-view room to a lake-view room free of charge, and even arranged it in a prime central location. The panoramic lake and mountain views were breathtaking – a wonderful and unexpected birthday surprise! That evening, we dined at the Chinese restaurant on the second floor. We ordered steamed sea bass, boiled snowflake beef, stir-fried choy sum, and a vegetable salad. The food was delicious and the portions were so generous we couldn't finish it all. Being advocates of 'no waste,' we packed the leftovers and put them in the fridge. The next day at noon, I somewhat sheepishly asked the restaurant supervisor, ”We had a lot of leftovers last night, and every dish was delicious, it would be such a waste to throw them away. Could I order two new dishes and bother the kitchen to reheat last night's leftovers for us?” To my surprise, the supervisor promptly replied, ”If the leftovers are enough for you, you don't even have to order new dishes.” What was even more heartwarming was that the leftovers were not only reheated thoroughly and served piping hot, but they were also meticulously arranged on various beautifully shaped plates, looking indistinguishable from freshly ordered dishes. I've stayed in many high-end hotels, but I've truly never encountered such kind, thoughtful, and down-to-earth service anywhere else. The Sunrise Kempinski Hotel Beijing, Yanqi Lake, truly deserves high praise! 👍👍👍

Thanks to Mika and Aria for their thoughtful and attentive arrangements. They prepared a personalized room key card and a small birthday cake for us in advance, creating a full sense of occasion and perfectly catering to our birthday needs. However, the hotel entrance was very chaotic, with bellhops busy collecting food deliveries and not opening or closing car doors. If it weren't for the very thoughtful birthday arrangements, I would be dissatisfied with the service. At the bar, it took a long time for the staff to even notice us. The toothpaste and toothbrushes felt a bit cheap, and the layout wasn't a traditional suite; it was no different from a king-size room, with no separate living room and bedroom. It was also very easy to slip between the bathtub and the shower.

Beautiful modern hotel, rooms are average but do the job: comfy beds, big shower with great water pressure and toiletries provided, but no safety deposit box, plug sockets were loose, sink is not attached so don’t lean on it! No windows to the outside but a very strange little door/window that takes you onto an enclosed balcony type terrace with fake grass and a huge window into the hotel’s dining area… Breakfast was a mix of cuisine but almost every morning the coffee machine was not working. Luckily there is a Tims Express Coffee Shop within the hotel itself - which is great for an iced coffee lover like myself anyway! And although there is a huge language barrier in China, not just at this hotel, the staff are incredibly kind and patient, always willing to help and equipped with translators at hand at all times to serve you as best as possible. Huge thank you to Jason and Wang Yu Qing from the hotel reception. They were absolutely amazing — incredibly kind, friendly, helpful and always smiling. They were very welcoming, going above and beyond to help whenever with anything. Their professionalism and genuinely warm attitude made the stay even more enjoyable. Jason, Wang Yu Qing, and the ladies who served us at reception are a real credit to the hotel. People like them make a huge difference and create a truly memorable experience for guests.

Before booking, I read the negative reviews, which were mostly complaints about the service. After staying, I felt like this hotel was one giant obedience test. Upon entering the room, I noticed a strong smell from the air conditioning ducts. I picked up the phone and dialed 'one touch.' The operator transferred me to the front desk, who said they would get back to me shortly. 'Shortly' meant I had to call again to get any kind of answer. After changing rooms, the next day my room card stopped working. That's when I understood why there was a phone in the hallway. After calling, they said an auntie would come to help open the door. Ten minutes later, the auntie finally arrived. After opening the door, she said a concierge would bring a new room card later. Well, it never arrived within two hours. Eventually, when I went to pick up my takeout, I had to go to the front desk myself to get a new one. The tissues in the room ran out. The auntie replaced them with new ones, but just left the new pack on top of the tissue box instead of putting them inside. I don't understand that. There was a short black hair in the bathtub... The mini-bar was completely empty on the first night, possibly due to the room change. At breakfast, I opened a Chinese steamed dim sum, and there was a black hair inside... Breakfast ended at 10:30 AM, and many guests came at 10:35 AM to get coffee, but it was all gone...