Hotels with WiFi in Amsterdam

"Facilities: Very comprehensive, they even had an iron, which I didn't need but appreciated. There was air conditioning too, which was a relief after staying in hotels elsewhere the previous few nights that didn't even have it. Cleanliness: Spotless and impeccable."

"Here’s a firm, professional complaint that clearly states your concerns without making it unnecessarily aggressive. It focuses on the issues you described and requests a formal investigation. Dear Hotel Manager, I am writing to formally express my deep dissatisfaction with the treatment I received during my recent stay at your hotel. This experience has been one of the most humiliating and unprofessional hotel experiences I have ever encountered. Firstly, I was charged €250 for smoking in the room. While I understand that hotels have strict no-smoking policies and I am willing to accept the applicable penalty if a violation occurred, nothing justifies the way your staff handled the situation. Despite me clearly instructing your staff not to enter my room, they forcefully entered without my permission. At that moment, I was not properly dressed, making the situation extremely embarrassing and a serious invasion of my privacy. This conduct was completely unacceptable. Furthermore, during this interaction, two members of your staff spoke to me in Dutch in what appeared to be an abusive and mocking manner. Although I do not understand Dutch, their tone, gestures, and overall behaviour were intimidating, disrespectful, and deeply humiliating. No guest should ever be treated in such a degrading way. The second issue concerns my food delivery. I had ordered food late at night, and it was left at the reception. When I went to collect it a few hours later, I was informed that the food had been thrown away. I was never contacted, no attempt was made to inform me that my order had arrived, and no explanation was provided as to why my personal property had been discarded. This is completely unacceptable and demonstrates a shocking lack of respect for guests and their belongings. The combination of these incidents reflects an alarming lack of professionalism, respect for guest privacy, and basic customer service standards. I expect the following: 1. A formal investigation into the conduct of the staff involved. 2. A written explanation as to why my room was entered against my explicit instructions. 3. An explanation as to why my food delivery was disposed of without my consent or any attempt to contact me. 4. An apology addressing the unacceptable treatment I experienced. 5. A review of your staff’s conduct and training to ensure that no other guest is subjected to such behaviour. I chose Mövenpick expecting a high standard of hospitality. Instead, I left feeling disrespected, humiliated, and extremely disappointed. I look forward to receiving your prompt response and an explanation regarding these serious matters. Yours sincerely, Lauv Jaiswal If you intend to escalate this to Mövenpick’s corporate customer relations or to post it as a public review, I can also help you draft a stronger version suitable for those channels."

"Excellent stay near Schiphol Airport. The hotel was clean, modern, and very comfortable. The room was quiet, the bed was comfortable, and everything was well maintained. The staff were friendly and professional, making check-in and check-out quick and easy. The free airport shuttle was very convenient and ran on time. Breakfast offered a good variety of fresh food. It was easy to reach both the airport and Amsterdam city center. I would definitely stay here again and highly recommend this hotel to anyone visiting Amsterdam or catching an early flight."

"Location of the hotel was great. It was a walking distance to the nearest bus stop, and there is a McDonald’s beside the hotel too. There’s free airport shuttle service which made it very convenient to travel to the airport. Room was clean and there’s a gym too."

"We arrived and were told we could check in at 2 PM. We went into town, and when we returned around 3:30 PM, the room still hadn't been cleaned. Luckily, we received two complimentary drinks as compensation. Once in the room, we found the curtain was broken, leaving a gap where light streamed in. The TV by the bathtub wasn't working, and the shower kept fluctuating between hot and cold. We reported these issues in the late afternoon, and someone was supposedly coming to fix them. We went out again and returned after a couple of hours, only to find the curtain still broken. We went back to reception, but the maintenance team had already left. Since we didn't want to be woken up by light, a staff member eventually went to try and fix it themselves, but unfortunately, they couldn't. Despite these unpleasant circumstances, I would still recommend the hotel. It's a nice hotel, but the staff aren't always as efficient as they could be."

"Thank you very much for letting us check in early. The room wasn't huge, but it was perfectly functional. The hotel's location is excellent – about a 10-minute walk from the cruise ship terminal and a 5-minute walk from the train station. It's also not far from the meeting points for day tours. You do have to transfer elevators once, but there was basically no waiting time."

"Very good location ... Just a few train stops from Schiphol Airport to reach Sloterdijk Station. Few minutes walk from here to hotel. Transportation hub is just right in front of hotel. Flixbus stops is also 5mins away from hotel.. Super convenient with a mini mart n as well as some eateries around the corner. More choices avaliable if venture further out.. Spacious n clean room. Clean n fresh towels. Daily housekeeping. Comfy bed with pillows abit soft though.. No AC but a air cooling system. Provided a table fan during this super hot summer trip. A complete kitchenette with a new set of cleaning set provided. Water dispenser is located at the lobby. Laundry room is at 1st floor. €4 per usage. It comes with a detergent capsule. Required a deposit of €100 upon check in. Friendly staff but lack of manpower at times. Mostly with 1 staff at reception desk. With 1staff around, we nearly missed our bus to Brussels just to wait for staff to retrieve our stored luggage... No toiletries n indoor slippers provided unless upon request. No hair conditioner or body lotion as well. Just a 2 in 1 body n hair shampoo is used... With a rating of a 4* hotel, it should do better Overall had a satisfactory stay n experience"

"The airport shuttle is free for registered members, which is a great perk. It runs every half hour to and from the airport, making it very convenient to get around. The room itself is a decent size and even with an extra bed, it's still quite comfortable."

"This is my 2nd time to stay this hotel. We stayed 2nd floor room 240 this time, WIFI OK, AIRCON didn't work or we might mistook to use? And Floor was bit dusty , I regret I didn't bring my slippers. Coffee Maker was very helpful. Cups were so cute, And message on it's bottom was so funny. I found many people stole it. ”This was stplen from BASTION HOTEL.” hahaha Shower water pressure was perfect. Especially thank to Shuttle service. Thank you very much. Around check out time fire alarm was heard , tha's surprised."

"The hotel is conveniently located about a 10-minute walk from Sloterdijk (though there's some road construction nearby). It's clean and tidy, and there's a Jumbo supermarket right across the street with fresh produce. It's only one train stop to Amsterdam Centraal, and there are plenty of bus connections to the museum quarter. Overall, it offers great value for money."