Hotels with WiFi in Nikko

An excellent hotel, even without an elevator, I'd still give it full marks. The food is delicious, and the location is directly opposite Stop 28, with the pier for boat tours just across the way. The scenery is beautiful, and you can even see the rich mineral content in the outdoor hot spring. Although the hot spring pools are a bit small, there aren't many guests (due to the limited number of rooms), so I had both the indoor and outdoor hot spring pools all to myself. The water was perfectly hot and very comfortable. The staff have excellent English, making communication easy and pleasant. A small incident occurred: I left the balcony window open and forgot to close it properly. After dinner, I found a large number of mosquitoes had flown in. I contacted the front desk, and they immediately moved me to a new room and helped me move my luggage. Truly a very friendly hotel!

The environment is elegant, and I really liked the Western and Japanese style rooms. The spa was also very comfortable 😌... Breakfast is too early, 7:30 and 8:00 – I'm still half asleep! This is a vacation, not going to work. Can't the time be pushed back a bit? We booked dinner, but we arrived late at 7:50 PM, and dinner was gone. We had called them at 7:10 PM to let them know we were stuck in traffic, but the hotel said dinner was gone and wouldn't refund us 😏.

One of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......

Hotel facilities and service attitude are OK, but the location is a bit off, there are not many places to eat around, a bit far from the center.

first of I would like to thanks always trip.com for very nice & convinient bookings everytime,we stay new sakura hotel,because the interior of the hotel is mostly sakura theme,the carpet,the gorgeous chandelier, the wall design,etc.or cherry blossom in Japan,& so very affordable prize,we spend only 18,000 yen for 2 adults,with 2 breakfast & 2 dinner.Very near from kinugawa onsen station,only 3 hrs.from Tokyo.We amazed the room,so very big for the two of us,for very cheap prize,can accomodate even 10 person,the buffet breakfast & dinner also is so good but the most I want to share is the drink all you can alcohol beverages for 1 hour,like beer,japanese wine,sours, all kinds of softhdrinks,I enjoyed for self service alcohol drink all you can!the hotspring also is very good but the cons is take care in the outdoor spring because of the concrete stairs,especially for the elderly when slippery,there's & a little bit far from our room,the young staff also at the counter is nice & most of them are young japanese lady,so very entertaining,so many free amusement like billiard,majong,etc.with a nice sorrounding sightseeng site.& last after check out they give 2000 yen discount coupon for the next visit,Thanks God & trip.com for a nice autumn tour moment in kinugawa onsen Tochigi Perfecture Japan

The BEST hostel I ever stayed in! If you are staying in Lake Chuzenji in Nikko you got to stay here. It is a hostel within a hotel so it is very clean, safe and very big. The staff are very friendly and everything is amazing. They have a free onsen + a lounge with drinks, tea, wine, coffee, and ice cream bars that you could take! They have a microwave too if you need it and a hot water dispenser. The hotel is right in front of the lake so you know you’re gonna have a good time! The bus station is also right in front and if you are parking they have plenty of space! You have to come here. I will come here again!

The hotel is around 10mins walk from Kinugawa-Onsen Station. Although there are many abandoned hotels, shops, residences, buildings around the surrounding area, I can still explore the area as the street lights are lit in the evening. The hotel is divided into different wings and occupies a large area. I stayed in the upper floors of the hotel’s main building (Kirakukan) but there’s an option to stay at the hotel’s park-cottages that is built on the cliff of the riverbank and overlooks the Kinugawa river. The Kinugawa Park Cottage is located separately further away from the main building. I only noticed a local Japanese family of four or five persons being escorted by the hotel staff to one of the cottages. Other than that one-off encounter, I didn’t see anyone else at the area around the cottage which is also super quiet. Likewise for the other wings of the hotel i.e. Kinoyakata and Kishintei, I didn’t see any guests maybe due to low season. Love the onsen and the private open-air bath, the traditional Japanese kaiseiki breakfast and dinner. There’s also a souvenir shop, ramen & snack shop as well as an outdoor swimming pool which I couldn’t use as it is only available for use come summer time. Just across the road from the hotel, there’s the Waterside Cafe Terrace, a 7-Eleven convenience store adjacent to the hotel and since there’s no self-service washing machine/dryer in the hotel, the nearest 24h laundromat is around a 5-min walk from the hotel located behind the Waterside Cafe Terrace and across the road facing “Galarie Cafe Painto E”. On the day of check-out, the hotel helped to store my luggage and I had lunch at “Suzukawa Cafe” just next to Galarie Cafe Painto E. The food prices here are slightly cheaper than the ones near Kinugawa-Onsen station.

I had a truly wonderful day at this hotel on March 2, 2026. The front desk staff, Ms. Qing, was incredibly professional and multilingual. She explained the hotel's policies and information clearly and politely, making me feel like I had stepped into a five-star hotel. I also enjoyed both dinner and breakfast; the food was delicious and perfectly suited my taste. Ms. Qing also handled the restaurant service, and I was amazed at how she could manage so many tasks simultaneously while providing such excellent service. She was very attentive not only to me but also to other guests, and I was extremely satisfied. The hotel was very quiet, and it was a memorable and lovely stay. I would definitely like to return when I have the time.

I don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.” My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station. The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away. Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family. 自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金（おそらく入湯税）」と明記されているのに、それでも「だまされた」と書く人がいます。 私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00／9:30／10:00／15:15／16:15／17:15／18:15 に運行しています。 部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い（殺虫剤のような匂い）だと思います。窓を開けてしばらく換気すればなくなります。 朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。

Hotel location except for driving passengers, it is not convenient to take the bus. The type of room booked is only a smoking room, and the room has a strong smell of smoke and is uncomfortable. The food supply is very good and there are surprises. The hot spring baths are good. This hotel really wants to improve the quality of hygiene, the carpets are dark, and the room should be changed to not smoke. But the price is very high, especially the discount of Trip.com