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9.0/10
Great
CCocozazaThe room was spacious, the bed was comfortable, and the view was great. The free cocktail and coffee services in the lobby were nice, as well as the free drink bar (including one beer per person) near the entrance to the hot spring. The paid massage service was also good. The meals were decent, especially the grilled beef, which simply melted in my mouth. The restaurant staff welcomed us warmly and provided friendly service.
Cons: The variety of hot springs was lacking, and the view from the hot springs was almost blocked, which was disappointing. The lockers for valuables used combination dials, and foreign guests often didn’t know how to use them, locking their room keys inside and struggling to reopen them. This was a major inconvenience. They should switch to a key-and-wristband system like other onsen hotels.
The room itself felt like an old, once-grand mansion that had seen better days. The furniture had many scratches, and the surfaces were worn and peeling. It made me think it must have been impressive in the past. Still, the room was definitely more spacious compared to other hotels.
GGuest UserI went to Yumoto for hiking and found this wonderful place. The staffs are very helpful. Although, they cannot fully communicate in English. They are trying their best to make sure my stay is the best experience I have.
Room is clean and has no AC.
Breakfast and dinner are traditional Japanese course and I love them.
About Onsen, it might not be in the best condition but it is good enough.
If I have a chance to return to Nikko, I will stay at this place again.
小小茱莉The quality of food and hot springs is very high. There is a shuttle bus arrangement. The environment is very beautiful. The snow festival arranges a shuttle to and from the venue at night. It is worth recommending
GGuest UserAlthough the location is a little off, the overall environment is still very good. The Kinu River flows outside the window, and the view is very good. We were greeted by a Nepalese employee who introduced the hotel to us in English, including dining locations and hot spring bathing times. While we were eating, they also introduced the ingredients to us and chatted with us for a while. The service was very good. There are shuttle buses available to Kinugawa Onsen Station and Kinugawa Park Station. The next day, since my friend and I were the only ones on the bus, we asked if it was convenient to take us to the Kinu River Bridge. The driver was very nice and took us directly to the bridge entrance, saving us the embarrassment of dragging our suitcases along the way!
GGuest UserI came here for a family trip and I am satisfied.
It takes about 1 hour and 30 minutes by bus from Tobu Nikko Station.
The hot spring water is good because it is a sulfur hot spring.
The food is also delicious and it is a good place for a family trip.
GGuest UserThe room is spacious, sanitary, and the washing is very good. The cleanliness of Japan is beyond doubt. The hotel is a comprehensive hot spring hotel. The buffet breakfast and dinner are very rich. It is worth experiencing
KKongkongwukongkongAn old hot spring hotel! Breakfast and dinner are really cost-effective! The food is delicious, from fish to small pots! Appetizer strawberry wine, hot tea and dessert after dinner! The hot spring is also quite good. We are the family of four adults with children. It is a very satisfying stay experience! I have lived in a lot of expensive places before, but it feels similar. Cost-effective leverage, praise!
Ttolyazek@mail.ruEverything was great! We lived here for three days in April 2024. The hosts are very friendly and attentive. Breakfast and dinner were very tasty and large, so during the day we didn’t even want to have lunch while walking. Everything in the room is clean and tidy. The place is quiet and beautiful. Nearby there is a large supermarket with everything you need. The bus stop to the waterfalls and lake is also very close. There is also a public onsen nearby, we had a good time there too. In general, we really liked everything! Thank you!
GGuest UserI had intended to go for a day trip, but I got tired so I ended up staying overnight at the last minute. I booked this hotel on a whim, but it was a wonderful one. It's old, but that's what makes it so charming, and the bath, the welcome drink of draft beer, and the food were all fantastic, so I've vowed to definitely come back. Unexpectedly, I was able to see the fireworks from my room. The man with glasses, a very cheerful and kind staff member, made a lasting impression on me. Thank you for your hospitality. I'll definitely come again!!
GGuest UserThe hotel facilities are complete, the hot spring environment is beautiful, and there is also a swimming pool for me to experience, which is enough for me to have a good swim. I feel comfortable physically and mentally after experiencing these two projects! Personally speaking, the dinner service mode suits me very well, the design is very unique, and I come back with a full meal!
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