Hatago Nagomi

The door has a self-closer, but it's very slow; I had to give it a push to make sure it closed properly. The male receptionist, a man in his 50s wearing a business suit, seemed a bit intimidating, almost like he was my boss.

We stayed here for our 20th wedding anniversary trip. Our Western-style room was comfortable with a great bed, allowing us to relax completely. Unfortunately, the weather was foggy, so we couldn't enjoy the scenery we were looking forward to, but I'm sure it would be breathtaking on a clear day. Despite that, the food was delicious, and the hot spring, sourced directly from its origin, was incredibly soothing, making our stay thoroughly satisfying. The hot spring felt a little small, but the quality of the water was superb, offering a truly healing experience. Above all, the customer service was outstanding. The explanations were clear and detailed, and thanks to the pleasant and attentive staff, we felt comfortable throughout our stay. Thanks to them, we made wonderful memories for our 20th wedding anniversary. We definitely want to come back on a sunny day next time to enjoy the magnificent views. Thank you very much.

The room was spacious. Although the facilities were a bit old, they were well-maintained. The only downside was the lack of an elevator, which might be inconvenient for elderly guests. We booked a half-board package (dinner and breakfast), and the meals were plentiful and delicious.