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Posted on Dec 17, 2024|Japanese-Style Room with Open-Air Bath (Ginryu Type, Main Building)
Guest User
Great traditional-yet-luxurious ryokan near the UNESCO temples of Nikko. The room was amazing: it had a private hot tub, tatami mats, a massage chair, and even binoculars. Dinner was a delight, a classical tasting menu full of surprises. My only complaints are about the shuttle system. Hotel is extremely inflexible in how and when you can get a ride to and from the sites and train station: other than a couple of fixed time slots, they make you either walk or take a taxi. Expected a bit more in this regard. They also very much rushed me out the door in the morning which went counter to the relaxing experience I’d had. Other than this, easy to recommend.
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Price per night fromTWD 13,661
Posted on Apr 26, 2026
Guest UserWe stayed three nights in a room that included a circulating hot spring tub and buffet breakfast and buffet dinner. Staff in all areas were attentive, friendly and courteous. We chose to have buffet dinner instead of Kaiseki or course dinner as those usually include food we do not eat or prefer and don’t want to waste. The buffet had a large variety to select from which was appreciated.
Various public hot springs in multiple areas of hotel were also available. It was a little distant to major tourist attractions via somewhat inconvenient public transportation which wasted some time but overall was a great stay.
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Price per night fromTWD 5,489
Posted on Nov 1, 2025
Guest User
My first time visit to Japan and I was after an authentic Japanese accommodation. I booked a Japanese Style room with futon beds which were very comfortable. The room was beautiful and very clean. My booking also included breakfast and dinner which were always outstanding, beautifully prepared and unique food items. They utilized farm to table dining and the women explained each item served. They provided and encouraged one to wear Kimonos’s /tabi socks / slippers during one’s stay at, “ Nikko Iwaiyado Juyan “. Which further contributed to the authentic Japanese vibe. Indoor and outdoor hot tubs were amazing. I wouldn’t hesitate to stay there again. The hotel is nestled within mountains and the setting serene. Hotel is family owned and they take pride in caring for their guests.
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Price per night fromTWD 4,757
Posted on Feb 12, 2025
Guest User
The service is really good, the dinner and breakfast are also very exquisite, and the snow scenery is particularly beautiful, but the transportation is really troublesome. If you go, you must set off early. We set off from Machida at 8 o'clock and finally arrived very thrillingly. The hot spring is very good, and the open-air scenery is particularly beautiful! ! ! The way up the mountain is beautiful and you can see wild animals such as deer and monkeys!
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Price per night fromTWD 1,908
Posted on Jun 19, 2026
Anonymous User
We especially liked the warm welcome when we arrived. We were greeted, shown around, taken to our room, and everything was explained to us, which made check-in very easy and comfortable.
The public onsens aren't very big, but they never felt crowded while we were there. There are also some beautiful places to walk nearby.
Both dinner and breakfast were excellent.
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Price per night fromTWD 5,423
Posted on Feb 24, 2026
Guest User
I read the mixed reviews and was concerned about my choice, particularly those which highlighted some concerns on the service, etc. Generally, it's an acceptable hotel. We met friendly and very helpful foreign staff who were sincere. I think mainly because all the staff has to multi-task from the front desk to meals etc, they may not appear very attentive. But we had a good experience with the foreign staff so far, particularly Adihadara. I am not sure if I spelt his name correctly. I call him ”Adi” in short. He was eager to help my husband with our luggage and took note of our preference for a table at the window for our meals. The property does appear aged and some apparent wear and tear but their effort to maintain it at this level of general acceptable look and feel is commendable. At the end of our two nights stay, we did have an enjoyable time to chill and relax at the hotel.
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Price per night fromTWD 2,211
Posted on Mar 15, 2026
Steve Siauw
One of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......
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Price per night fromTWD 13,014
Posted on Sep 8, 2025|Japanese-Style Double Room with Private Open-Air Bath (Raised Tatami Area & Futons) Non Smoking
Guest UserAs mentioned in other reviews, both breakfast and dinner were a bit underwhelming. For dinner, I ordered the 100% beef hamburger and Mexican salad. The salad was delicious, and the burger was wonderfully meaty. Breakfast consisted of scrambled eggs, ham and sausage, salad, and yogurt. The sesame bread was delicious. However, the coffee was lukewarm and undrinkable.
The public bath felt quite small; it gets crowded quickly with just five people. A group of seniors had monopolized it, chatting loudly, so I just quickly washed up, spent about 5 minutes in the outdoor bath, and left. Such a pity! With no other option, I was able to relax in the private bath on the balcony, enjoying the hazy moonlight. The shuttle bus service was convenient.
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Price per night fromTWD 2,305
Posted on Nov 18, 2024
Saki
About a year ago
When I stayed here, the Sri Lankan woman who helped me remembered me ✨
Thank you so much for taking my circumstances into consideration and helping me ✨
The tranquility of Oku-Nikko suits me perfectly ✨
I will stay here again
Thank you very much ✨
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Price per night fromTWD 1,852
Posted on Apr 21, 2025|Double Room
Yong Chuang TngExcept for the excellent location (nearest to Tobu-Nikko Station and the buses stops to various locations and places of interest, the hotel is badly in need of upgrades for it's rooms, facilities and amenities.
The room I stayed in is big (compared to most hotel rooms in Japan) but the toilet seat cover keeps falling down while using it.
Plenty of cobwebs at corners , especially along the corridor.
The bathroom taps is like a 'makeshift' upgrade shared by basin and bathtub. See photo.
Good thing is that I can see upgrading and renovation taking place but seems like it has been going on for a very long time already.
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Price per night fromTWD 496