Hotels with Infinity Pools in Bintan

"Staying in Holiday Inn Lagoi was the BEST n enjoyable moments. Upon arrival, we were given complimentary drinks. We hv 3 rooms booked . 2 rooms were upgraded from pond view to pool view and the rooms were great with one special request for anniversary deco. The ofher 1 room i requested to be upgraded to pool access and they provided us with a nearby room as well in the same building. Front desk personnel were so helpful with our last minute requests. The beachfront was quite a walk but buggy service was there to bring us to the beach at any time . My grandson really enjoyed the buggy ride😍. They also have bicycles to ride to go around rhe hotel area including the beachfront. Food spread was good with varieties eg asian n western cuisine. Having said, the hotel is situated in an area where resorts n other hotels nearby eg indigo, four season by sheraton, kamuella villas etc , there is a small shopping area for souvenirs @ Lagoi Plaza where Mustafa Center n a few other small shoplots for local foods. Free hotel shuttle is provided hourly to Lagoi Plaza as it is only 5 mins drive from the hotel. In short, we really enjoyed staying @ HOLIDAY INN LAGOI and definately to return. I strongly recommend all to come and feel the warmth gestures n services rendered to the guests. Special thanks to the hotel crews : Siska, Agil, Ridha, Mondri, Ranti, Wawan, Bahri, Dhea and not forgetting pak Pius for finding me the raw tempe😍 ( am sorry if i hv mised out names, this includes the waiter n waitresses @ Warong Pak Lagoi) U guys are SUPERB🥰🥰!!! Areas of improvement : plants around the pool area needs to be extra taken care. There are a lot of dried leaves. This applies to all area which has swimming pool."

"Absolutely incredible hotel experience! Stunning room with balcony overlooking the Singapore Strait. Several activities you can do, from eco golf to fishing and a movie night projected on to the side of the ship. The tour was excellent and all of the staff were great. I hired a motorbike through reception so I could explore the island - all organised very well, although 3x more expensive than say Thailand, Vietnam etc. The restaurant has a limited menu unless you are happy with local, mainly seafood dishes with a couple of western options and pizza. The drinks are expensive already, then they add 21% service and tax, again, significantly higher than what you would pay in similar SE Asian countries but I heard typical for Bintan. Buy your drinks from the convenience store in the ferry terminal - 4x cheaper than the hotel bar restaurant. They did say however that their profits are given to charity. Overall, I had an incredible stay here, excellent value, excellent location if you want to chill or explore the island (not suitable for walking) or just relaxing by the beautiful infinity pool overlooking the ocean. Highly recommended, will 100% return and no need to look at any other hotel on Bintan!"

"Great service overall. From ferry arrival to check-out. Front desk and restaurant staff were excellent. The room was clean with a beautiful view, and the pool was large with plenty of daybeds. There are many activities to choose but laying all day in pool daybed was our favorite activities. However, pool management really needs improvement. Used daybeds were not cleared, with dirty towels left everywhere also dirty plates/floors, making it hard to tell which was available. There was also no staff readily providing towels, requests took too long. If no staff is assigned, towels should simply be prepared on the daybeds."

"Room was amazing. Managed to purchase an upgrade to the Seaview Villa and it was so spacious. Comfy kingbed, Huge bathtub and a pooldeck! Only issue with the room was the toilet starting to smell especially after flushing or at night after returning to the room. The resort provided complimentary transport to and from the ferry terminal so that made things very convenient. Within the resort itself, we had 2 bicycles to use or you could call for the buggy to ferry you around places. The service and staff were impeccable, they truly made you feel like very special guests! Would highly recommend the spa, the massages were heavenly. Would definitely come again and experience more at this resort."

"Biru is the villa area of Nawan Garden. The environment is very good. The waiter sent us to the door of the room with great enthusiasm. The single bed in the bedroom is a bit small and can only sleep one adult. If there are many people, you can put the two single beds together. The bathroom is a bit simplistic, if you need a comb toothbrush you can call. The overall feeling in Bintan is that people are very good. Even if the communication is not too smooth, they will not bother to explain. My request is to know one or two keywords. The only regret is that I saw a mini zoo in Nawan, I wanted to take the children to the waiter and told me that I was gone."

"Everything was great but please learn to delivery ”no” message to your customer instead of stalling tactic. We requested for early checkin as the ferry disembarked at close to 12pm. The concierge told us it was subjected to availability. They will try to clean up room quickly. We waited close to 3hrs, 15mins before official check in time to get the room. But we noticed neighboring units were empty.. and due to low occupancy, the breakfast was ala-carte instead of buffet."

"Excellent location away from the usual water parks and tourists. The resort is only an hr from the ferry terminal, for an additional fee, they can arrange pickup/drop off. The room is way better than the photos advertised. Every amenity you can think of is available including insect repellent cream. This is the place to stay if you want to be close to nature. There are a few species of kingfishers, sandpipers and swifts, raptors, etc just to name a few. The main highlight of this place is when the tide is low, you can walk out and go fish hunting, spot different species of crabs, and mudskippers, etc. Since it is a mangrove beach, inevitably there are sandflies so it's important to cover up when heading to the beach. The staff are friendly and food is amazing. I will be back again hopefully in the near future."