Hotels with Infinity Pools in Batam

"I stayed at this hotel once about 15 years ago. Back then, the property was still relatively new, although I remember the room cleanliness was already not up to standard. Returning this time, it is clear that the hotel has not been well maintained. Signs of aging can be seen everywhere, from rusty bathroom light fixtures to damaged toilet seats. Unfortunately, it was raining during my stay, and the bathroom ceiling was leaking. When I checked into the room, it was obvious that the bathroom had not been properly cleaned, as there was hair all over the floor. One of the rooms did not even have basic towels provided. The hotel grounds and surroundings are beautiful, which makes it even more disappointing that the property has not been properly maintained. To make matters worse, I was woken up in the morning by ants crawling on my bed. Overall, the environment is lovely, but the lack of maintenance and cleanliness significantly affected my stay."

"Wonderful Stay at Oakwood Hotel & Apartments Grand Mall – Highly Recommended! This was our second stay at Oakwood Hotel & Apartments Grand Mall and once again, it exceeded our expectations. I booked through Trip.com as it offered the best rates compared to other platforms and the experience was seamless from start to finish. We stayed from 23–26 May 2026 as a family of 3 adults and 2 young children (aged 4 and 3). This time, we booked a 1-Bedroom Executive and an Executive King with connecting rooms, which was perfect for both family bonding and privacy. The location is excellent—directly opposite Grand Batam Mall, making shopping, dining and entertainment incredibly convenient. Our kids especially enjoyed Kidzlandia & Batam Zoo Paradise! The hotel is also next to Eska Wellness Spa where you can enjoy massages, hair treatments, manicures and pedicures. Even before arrival, the service was impressive. I contacted the hotel via WhatsApp for a few special requests and the staff were professional, responsive and genuinely accommodating. What we loved most about the 1-Bedroom Executive: • Spacious and spotlessly clean room • 2-in-1 washer and dryer — extremely convenient for families • Kitchenette with microwave & fridge • Hot and cold water dispensers available at every lift lobby • Kids’ pool that our children absolutely loved • Plenty of storage space • Smart TV with Netflix, YouTube, and more • Breakfast was awesome with a wide variety to choose from This time, we were pleasantly surprised with the complimentary hi-tea, which made our afternoons extra special. Every staff member—from the front desk and housekeeping team to the chefs, waiters and bellboys—provided exceptional service with warmth and friendliness throughout our stay. Our family truly enjoyed every moment here and we will definitely be coming back again. Highly recommended for families looking for comfort, convenience and a welcoming stay in Batam! #oakwoodhotel #familytravel #batamtrip #travel2026 #shortrip"

"First time to Batam, hotel location is next to the mall which you may get what you need from mall and shops nearby. The hotel breakfast had variations choice and good. Overall the experience staying in this hotel was great. There is a swimming pool at Level 2 and and massage center inside hotel with reasonable price. If you are coming over follow those youtuber and online recommendations, you are a bit remote and need to go by car. This place may be good for business traveller but for backpacker or light traveller, you may choose to stay near the attractions where you can reach within walking distance."

"Overall, really really satisfied with this place! Booked this hotel with my family of 4. Firstly, the room we book is definitely big enough of all of us :) To be able to have dinner on a table, and having 2 toilets, is really great! SUPER big shoutout to the hotel breakfast - it is one of the best I've ever seen. Absolutely huge, and have probably everything you may expect of a southeast asian breakfast :) Regarding location, yes there are not a lot of things you can do within walking distance, but there is a small mini mart just 3 minutes walk away if you want to grab some snacks or drinks. They also provide shuttle bus service to some selected malls - which is great! We did use this service to Grand Batam Mall :) You will have to inform the concierge beforehand just so they can make sure the mini bus will have enough seats for everyone. However, a slight disappointment happened after - after we arrived at Grand Batam Mall, the driver asked if we would like a ride back later (which is so kind of him), I told him I'm not so sure yet - if I'll need one, I'll send a Whatsapp to their front desk. 30 minutes before I decided to book the mini bus back, I sent a Whatsapp which no one replied, so ended up booking a gojek back to the hotel 30 minutes later. Which makes me wonder if what was the point of the hotel having a Whatsapp haha! It would have been nice if someone replied, even if rejecting me for last minute booking, which I am totally fine with :) Nonetheless, thats the only small point I think the hotel can improve on. The rest of the staff are SOOOO friendly!!! The facilities in the hotel (gym, pool, restaurants) are also clean, looks new, and high end as these are shared facilities with the neighbouring Wyndham Panbil (5 stars). I will 100% recommend everyone to come here, and I would love to return again some day ^^"

"The location is great, close to the beach, and the price is right. This time it was a business trip. I chose the apartment for half a day because of its location and cost-effectiveness. It is very fast to get to other places in Batam. The key is that the ferry terminal is next door, which is very convenient to Singapore."

"Very convenient right at Harborbay Batam Ferry Terminal. Security of the place is good no issue walking around the nearby eateries within the boundary late at night. Rooms as usual are clean & well maintain. Plentiful of F&B from fast food, casual dining, also massage and spa nearby. Accessible to many malls via Grab. Spread for breakfast is fantastic seriously spoil for choice there will always be something for everyone."

"Booked this hotel for my birthday trip and was blown away by the hospitality. The staff are incredibly friendly and polite. I arrived to find beautiful birthday decorations in my room and the team even surprised me by bringing a cake and singing ”Happy Birthday”. Huge thanks to the team for that! Overall, it was a very pleasant stay. The only downside was the noise level in the morning. There was a fitness event at the pool area around 7:30 AM with a lot of loud screaming/chanting for over an hour. It woke me up quite early, which wasn't ideal for a relaxing birthday trip. I’d love to stay again, but hopefully with a quieter morning next time!"

"Very good for staycation. Quiet, Good View, Fresh Air and Swimming pool accessible, Near to the Tiger beach and the hotel provide shuttle service to there, Rooms are clean but the floor is dusty.  Overall, it was a good choice and satisfied though it’s a bit far from the city."

"The owner said Tv had only netflix and youtube. And no Netflix account. But when i adjust the antenna. There's normal tv channel available. She wont entertain calls. Only whatsapp test. Hate this type of people"