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Posted on Jun 20, 2026|One Of A Kind
Jay H.23The hotel was exceptionally clean, and everyone was very friendly. The breakfast was delicious. It was also convenient to do laundry, and there was a space for exercise.
The surrounding area was a bit noisy and slightly unclean, but that's not the hotel's fault...
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Price per night fromS$ 61
Posted on Aug 23, 2026|Deluxe Room
Anonymous User
We had a wonderful stay at Manila Prince Hotel. The room was clean, spacious, and comfortable, and the hotel had a pleasant and relaxing atmosphere. The staff were friendly, welcoming, and helpful throughout our stay. We also enjoyed the facilities, especially the swimming pool. The location was convenient for visiting attractions around Manila, and our stay was peaceful with no noise disturbances. Overall, it was a very comfortable and enjoyable experience, and I would happily stay here again.
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Price per night fromS$ 49
Posted on Apr 5, 2026
Guest User
I traveled to the Philippines to visit relatives. It was my mother's birthday, so we stayed in Manila. Whenever I stayed in Manila, I always stayed at the Philippine Plaza, but as soon as I found out it had closed, I started looking for a hotel. My requirements were that it be located on Roxas Boulevard, have good access to the airport and tourist attractions, and have good security. After searching and reading reviews, I decided that this hotel was ideal. I arrived early in the morning by overnight bus, but they kindly allowed me to leave my luggage before check-in and go out for breakfast. They also made arrangements to ensure a smooth check-in. I had mentioned in advance that it was my mother's birthday, and unexpectedly, a lovely birthday cake was waiting in our room. The room was clean, and the front desk staff provided wonderful service with smiles before, during, and after check-in. However, I was disappointed by the manners and attitude of some guests. Dogs were roaming freely in the restaurant and near the front desk (the website I checked said that pets were not allowed, but the hotel actually allowed them). There were also people walking down the corridors soaking wet. The most shocking thing was that, although we know it was our mistake, my mother's coat, which she had left near the front desk, went missing. It was an expensive coat that she cherished. My mother, myself, and everyone traveling with us remembered losing the coat at the hotel, so we checked with the staff multiple times, but it couldn't be found. It was almost certainly stolen inside the hotel. I don't know if they checked the security camera footage. I have stayed at famous hotels in the Philippines, such as the Philippine Plaza and the Manila Hotel, and five-star hotels in various countries, but frankly speaking, this is not a five-star hotel. Putting aside the manners and morals of the guests, it was a wonderful hotel.
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Price per night fromS$ 88
Posted on Apr 7, 2026|Superior Room - 1 Bed
Guest UserI recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience.
First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression.
On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered.
The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to.
On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel.
I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.
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Price per night fromS$ 44
Posted on Jun 19, 2026
Nick S.It's a 30-minute Grab ride from the airport if there's no traffic. The hotel is in a historical building, and you can really feel its grandeur in the lobby, hallways, and staircases. However, while it's near the coast, the surrounding area isn't very clean, so I wouldn't recommend walking around. A 5-minute Grab ride to Robinson Place will get you everything you need: a supermarket, a drugstore, and restaurants. The pool on the 4th floor has a great view and is easy to use as it's not crowded. The breakfast buffet is about average. Intramuros is also about a 5-minute Grab ride away.
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Price per night fromS$ 66
Posted on Jul 11, 2026
XiaojiesenaihekeleI had an amazing solo stay at Ramada by Wyndham Manila Central. The room was spotlessly clean with complete facilities, and the hotel environment was quiet and safe for single travelers. I especially want to praise three hotel staff members: Edward, Paolo and Jessa, They were extremely warm, patient and helpful. They kindly helped me store luggage, gave detailed travel tips about Manila’s attractions, and responded to all my requests quickly. All aspects exceeded my expectations. I will definitely choose this hotel again on my next trip to Manila!
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Price per night fromS$ 52
Posted on Jul 5, 2026|Standard Room
Guest UserAll staffs are accomodating and punctual,hotel is clean good for its price the pool it has a lot of chorine that why it smells and stay on our skin for long even if you took a shower already. Hotel is near to the place where we want to go church mall etc.near also to some restaurants and transport services.
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Price per night fromS$ 43
Posted on Aug 31, 2026|Aqua Room (Small Family Room)
Anonymous UserThe experience of being able to see tropical fish from inside the room was truly special and wonderful! It was also a big plus that we could stay indoors without needing the air conditioning, even though it was hot outside. We were told the tank lights would be off from 9:15 PM to 6:15 AM and curtains would be drawn for cleaning from 8:00 AM to 10:00 AM, but this was not actually the case.
Also, as other reviews might mention, check-in was quite busy. They explained that our room was ”under investigation and inaccessible,” and we ended up waiting in the lobby for 50 minutes. I felt that, in return, they should have offered us an extended check-out.
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Price per night fromS$ 54
Posted on Apr 20, 2026|Standard Room
Guest UserBooked this hotel for one night. Overall, it was okay, but nothing special. The room actually looked different from the photos on Trip. There was no soap in the room, or the dispenser wasn't working. The AC was noisy, but it was very stuffy without it. There's a window. The bed was a bit hard, and there was no duvet, just some kind of blanket without a cover. On the plus side, good water pressure, running water, and two towels. The staff were generally friendly; they stored our luggage after check-out and covered it with a net. Breakfast was decent and included in the price. Overall, this hotel is fine for a one or two-night stay—it's pretty average, nothing outstanding. For the price, it's acceptable.
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Price per night fromS$ 32
Posted on Jul 2, 2026|Premier Studio with Kitchen
Anonymous UserThis is in Birch Tower in Bacobo St. just a few steps from Robinsons Place Manila Mall. Location wise. A nice place to stay, great city and sea view. Though neighbors are noisy. Loud doors sometimes they are shouting and loud knocking. No water and towel change on my second day even after I specially went to the front desk. Front desk staff was nice and friendly. Perhaps he just forgot. Bring your own slippers. Overall, still a great place to stay.
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Price per night fromS$ 26