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Posted on Mar 21, 2026|2 Single Beds Classic
ShupangxiedexiaowuguiAfter reading other reviews, they were all overwhelmingly positive.
Having stayed in numerous hotels, the ANA InterContinental Beppu definitely ranks in my top three.
First, let's talk about transportation:
Beppu Station is quite small. Remember to exit from the West Exit (this was told to us by the hotel shuttle driver; apparently, many international guests wait for a long time at the East Exit only to find out it's the West Exit). The hotel is about a twenty-minute drive away.
Next, the service:
What was really surprising is that more than half of the hotel staff are non-Japanese. Every single foreign staff member spoke excellent Japanese, with perfect mastery of honorifics.
Finally, the room facilities:
The onsen (hot spring bath) is small but beautiful. The infinity pool isn't very deep, making it suitable for children. It was still a bit chilly in March, but luckily, there's a warm pool nearby where you can soak for a while.
The restaurant offers great value for money. Children aged 6-12 get half price, which is around 2,700 yen. In the evening, there's an all-you-can-drink option for adults at 5,000 yen, including sparkling wine, house wine, shochu, and beer.
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Price per night fromMYR 1,916
Posted on Mar 3, 2026|Standard Twin Room With Bath
Guest User
Highly recommended! It's a bit far from the city center, but you get to enjoy beautiful natural scenery, soak in open-air hot springs, and have a BBQ – it's a one-stop experience! The only downside was the bad weather that day. I'll definitely come back again!
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Price per night fromMYR 661
Posted on May 22, 2026
Qian ChinCelebrated 520 (May 20th) by booking a more upscale meal that day, and the experience was great ❤️. The location is fantastic! It's a 5-minute walk to Umi Jigoku (Sea Hell), so we went straight there after breakfast when it was less crowded. Regarding service, I have to say: it was the rainy season, and there were many staff members standing at the entrance, but they only bowed. It felt awkward watching adults and children run into the hotel in the rain to check in, and checking out involved carrying our own luggage in the rain too.
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Price per night fromMYR 1,974
Posted on Jul 15, 2026|[Club Lounge Access]Gahama Tower (Japanese-Western Style) 3-9F
Guest User
The room was incredibly spacious, with a balcony and a private hot spring bath! The meals were generally good. The Spanish-speaking front desk staff member was very enthusiastic, escorted us to our room, and gave us a detailed introduction. It's a shame the weather wasn't great; we didn't get to see the sunrise. The next day, it poured rain, and the Yufuin no Mori train was canceled. The front desk helped us call a taxi to the station, suggested we take the bus, and even looked up the nearest stop for us. Excellent service overall.
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Price per night fromMYR 1,051
Posted on Jun 15, 2026
Guest UserThis stay was absolutely fantastic! The room was spacious and clean, and the private hot spring tub filled up quickly. Soaking in the hot spring while enjoying a drink melted away all the day's fatigue. It really captured the essence of a Japanese onsen ryokan. The staff were incredibly friendly and welcoming; we were greeted with hot tea and snacks as soon as we arrived, making us feel right at home. The only minor drawback was that the dinner selection was a bit limited, but overall, it was a superb experience. It's perfect for a relaxing weekend getaway, and I'll definitely bring my family back next time!
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Price per night fromMYR 1,324
Posted on Oct 8, 2026|Premium Twin (with Open-air Bath)
Guest UserHaving stayed in both the Premium and Standard rooms, I can say the Premium room's open-air bath is definitely worth the extra 50,000 won. The only real difference is the tub, but the open-air bath is spacious enough for two or more people to soak together, and having a small window with an ocean view was a great touch. The standard room, on the other hand, just feels like a regular bathtub that runs hot spring water.
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Price per night fromMYR 566
Posted on May 10, 2026
Guest UserUntil the day of check in, I never receive any check in procedure and I had to call customer service and wait for the line transferring. They did not limit the parking for every unit and I had no parking available but I saw one of the unit had parked 4 cars there. I called for help on no hot spa water coming out but they answered they could not do anything for me. Overall experience was good
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Price per night fromMYR 934
Posted on May 29, 2026|Basic Shared Dormitory, Women Only
Guest UserRoom: neat clean space. lights and Aircon . the area between the beds is very spacious and there are large lockers so plenty of space to store your stuff . Bathroom: two normal showers and a large shower room where you can rent a bath hammock thing. three vanity sinks in this bathroom, then there's a toilet room with three toilets and three sinks, so lots of options. shampoo conditioner and body wash supplied. decent hairdryer. washing machine 300 yen, then dryer 100 yen per 15 mins. Security: pin code on dormitory. Amenities: there is a kitchen space and you can also order food from the 5th floor of the tower to the hostel lounge. Location: about ten minute walk from the station. plenty of eating places and shops nearby. there is a bus stop right outside. Other: might be useful if there were bins in the dormitory rather than having to go back and forth between the lounge. hooks in the bed area might also be useful e.g. for hanging your towel, although I suppose you could put it in your locker
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Price per night fromMYR 71
Posted on Aug 11, 2026|Comfort Villa
Guest UserNeed to simplify the check-in procedure
In some places, like behind the television and in certain corners, more cleaning is needed.
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Price per night fromMYR 810
Posted on Feb 23, 2026
Guest User
The staffs were nice, service was good, and the dining room is big, comfortable, and with the kitchen. The restroom has hot spring water which is wonderful. There are game room for kids and hot water for feet to relax. I would recommend other people to stay in this hostel.
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Price per night fromMYR 44