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Posted on Jul 26, 2026|One Bedroom Apartment
Guest User
We stayed for four nights at the Sana Hotel in an apartment. The accommodation was very nice: clean, bright, and comfortable.
The only downside was the hotel's wellness area (swimming pool, sauna, and hammam), which was unfortunately very difficult to enjoy. It quickly turns into what feels like a water park because many families come with their children and do not respect the rules. The children run, shout, dive, and jump into the pool, and the parents often do the same. It is impossible to enjoy this area, which is supposed to be peaceful and relaxing. Whether you're in the pool or lying on a sun lounger, you end up getting splashed every time someone jumps into the water.
The rules are clearly displayed at the entrance to the wellness area, but there are no hotel staff present to ensure they are respected. The same applies to the rule stating that children are not allowed after 8:00 p.m. Unfortunately, there were children in the wellness area until 11:00 p.m. every evening during our stay.
This is a real shame, as the wellness area is of little use if you are looking for peace and relaxation.
******
Wir haben vier Nächte im Sana Hotel in einem Apartment verbracht. Die Unterkunft war sehr gut: sauber, hell und komfortabel.
Der einzige negative Punkt war der Wellnessbereich (Schwimmbad, Sauna und Hamam), der leider kaum nutzbar war. Er verwandelt sich schnell in ein regelrechtes Freizeitbad, da viele Familien mit ihren Kindern kommen und sich nicht an die Regeln halten. Die Kinder rennen, schreien, springen und tauchen ständig ins Becken, und auch viele Eltern verhalten sich genauso. Es ist unmöglich, diesen Bereich zu genießen, obwohl er eigentlich der Ruhe und Entspannung dienen soll. Egal, ob man im Wasser ist oder auf einer Liege liegt – bei jedem Sprung ins Becken wird man nass.
Die Regeln sind am Eingang des Wellnessbereichs deutlich ausgeschildert, doch es gibt kein Hotelpersonal, das auf deren Einhaltung achtet. Dasselbe gilt für die Regel, dass Kindern der Zutritt nach 20:00 Uhr nicht mehr erlaubt ist. Leider befanden sich während unseres gesamten Aufenthalts jeden Abend bis 23:00 Uhr noch Kinder im Wellnessbereich.
Das ist wirklich schade, denn wer Ruhe und Entspannung sucht, kann den Wellnessbereich kaum genießen.
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Price per night fromIDR 2,356,877
Posted on Aug 16, 2026|Comfort Double Room
Anonymous User
I found all the staff at the hotel to be very friendly. The check-in service was excellent. I was asked about my room preference, which was accommodated. Furthermore, the room was already pleasantly pre-cooled when I arrived, which was great given the summer heat outside. The air conditioning also managed to keep the room perfectly cool on subsequent days, even with temperatures over 38 degrees Celsius. So, it didn't really matter that one of the bath towels was a bit worn out and had two holes :-)
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Price per night fromIDR 1,230,963
Posted on Feb 22, 2026|Superior Double Room
Olga HladkikhWe stayed at NH Collection Berlin Mitte for two nights over the weekend. Overall, it’s a great value for a short trip. The location is excellent and the staff at reception were very friendly and helpful. The room had everything we needed (comfortable bed, great bathroom, TV).
The best part was the sauna included in the price — perfect after cold winter walks, and it’s open until 10 pm.
Two small downsides: we felt a slight draft from the balcony window (winter stay), and there was a faint “old” smell in the room. Not a big issue, but worth mentioning. We didn’t try breakfast, so can’t comment on food.
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Price per night fromIDR 1,715,806
Posted on Apr 21, 2026
Guest User
Ich hatte einen fantastischen Aufenthalt! Das Zimmer war sehr geräumig, sauber und geschmackvoll eingerichtet, sodass ich mich rundum wohlgefühlt
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Price per night fromIDR 2,421,523
Posted on Jan 1, 2026|Standard Room With King-Size Bed
XiaoxiongjielimiSissiThe hotel's decor and facilities feel a bit dated, giving it the vibe of an old local establishment. The room was very spacious, more than enough for two people, and the bathroom was also large, though the sink was quite high – perhaps for taller Europeans. There's complimentary water in the room, but it's only replenished when the room is serviced. You need to hang the 'Please Clean' sign on the door if you want housekeeping. We stayed for 4 nights and our room was only cleaned twice, providing only two bottles of water, as we didn't realize we had to hang the sign for cleaning. The hotel has convenient parking for 30 Euros/day. The front desk service was excellent, very warm and attentive, and communication in English was easy. The hotel's location is superb, with an Asian supermarket, Chinese restaurants, local eateries, and Italian restaurants nearby, along with many shopping malls and a 24-hour McDonald's. There was also a Christmas market. It's not far from attractions; a 9.5 km walk will get you to the TV Tower, Museum Island, etc. Driving is also an option, but parking near the attractions is difficult. Overall, I'm very satisfied!
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Price per night fromIDR 2,286,844
Posted on Aug 17, 2026|Comfort Studio
Luckvi PrincessThe first impression of the hotel was lovely, and the staff were professional and easy to communicate with. The room had a small balcony and provided a bottle of water, cutlery, and a microwave, which was a huge advantage! I loved the room until I found a cigarette butt in the corner right next to the door, which was very disappointing.😞
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Price per night fromIDR 1,371,029
Posted on Oct 27, 2025
Anonymous User
I I had an unforgettable hotel experience. When I arrived, I tried to push the door open, but it was locked. There was no doorbell. Just as I was fretting over what to do, three groups of guests who had booked the same hotel tried to enter, but none of them could get in. Then one of the guests noticed a digital keypad and typed in the code from her email, but none of them could get in. Each of our groups tried their codes, but none of them could get in. As we were still fretting, the door suddenly opened, and a guest came out, allowing us all to enter. That guest explained that the hotel had emailed us a ten-digit start code and a four-digit comfort code. You had to enter the start code first, then the comfort code, to open the door. The other guests had both the start code and the comfort code, but my email only contained the comfort code. The kind guest checked my email and confirmed that it contained only the comfort code. He then called the hotel, and they said our reservation had been cancelled because we hadn't paid the city tax. However, I clearly saw on the check-in voucher that the €29.90 check-in fee was payable upon arrival. The staff member on the phone later said they would email us the payment and, after payment, gave us a new start code and comfort code. After payment, we finally got a room. However, upon checking in, I discovered it wasn't the Standard Studio with Balcony we'd booked, but a Standard Studio. I didn't want to call them again to complain about the mistake; I just wanted a comfortable room. The hotel's location is convenient, about a 5-minute walk from S train station, and the room was generally acceptable.
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Price per night fromIDR 1,416,820
Posted on Jul 9, 2026|Standard Single Room
Dmitry ZiskoGreat location relative to the zoo and shopping street.
The mattress isn't great, it's very budget-friendly, and the bed creaks.
I chose it based on price and proximity to the zoo.
I doubt I'll return.
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Price per night fromIDR 1,274,060
Posted on Apr 21, 2025
Ramom
**Location: 🌟🌟🌟🌟🌟**
Absolutely STUNNING views! Perfect spot for your Insta stories! The surroundings are so breathtaking you'll forget everything else... which might be exactly what they're hoping for! 😉
**Cleanliness: 🌟**
Room roulette! My first room came with a shower straight from a horror movie - just two settings: ”boiling hot” or ”STRAIGHT FROM HELL'S KITCHEN!” 🔥🔥🔥
Had to switch to Room 2 where I was greeted by a previous guest's cigarette butt (free souvenir?) and some tiny roommates having their own little party (pest infestation included at no extra charge!). #RoommateSurprise
**Service: 🌟🌟**
”Complimentary late checkout” = being locked out for 30 minutes contemplating life choices in the hallway! 🚪
WhatsApp ”customer care” moves slower than my grandma's internet! Had to explain basic faucet operation like I was teaching rocket science, and when locked out, had to share ALL my personal info AGAIN. Privacy who?? #WaitingGameChampion
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Price per night fromIDR 1,815,469
Posted on Feb 18, 2026|Deluxe Double Or Twin Room
Guest UserNot our first time in this hotel.
Love that everything is automated.
Definitely, there is space to improve the acoustic isolation, especially if you have a room next to the road or next to an elevator.
Probably coming back again here.
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Price per night fromIDR 1,101,672