Hotels with Breakfast in Shanghai

We had such an amazing experience at this Disney hotel, and I truly feel like this property deserves every bit of praise. My husband, our 6 kids, and I traveled all the way from Orlando, Florida in America, and after such a big trip, staying somewhere this welcoming, clean, and well-run meant so much to us. From the moment we arrived, the staff made such a strong impression on me. Every single person we interacted with was incredibly kind, welcoming, patient, and genuinely helpful. It did not feel fake or forced at all, it felt like they truly cared about making sure our stay was comfortable and special. One thing I really want to mention is that even with us traveling from America, the language barrier was honestly not hard at all when dealing with the staff. That was something I truly appreciated. Everyone was so kind, so patient, and so willing to help that communication never felt stressful. They made everything feel easy and comfortable, and that meant a lot, especially traveling with a big family and small children. No matter what we needed, they did their best to help us understand and made sure we felt taken care of. That level of effort, patience, and kindness goes a very long way, and they really made us feel welcome. The staff went above and beyond in so many little ways, and those things really added up. Any time I had a question, needed help, or wasn’t sure about something, someone was there with a smile, ready to help without hesitation. That kind of service stands out, especially when you are traveling with family, and it made such a huge difference for us. They were not just “nice” .They were the kind of staff that makes you stop and think, wow, these people really care. You can feel when people are just doing a job, and you can also feel when people are truly making an effort to give guests a great experience. This staff absolutely did that. Now let me talk about the cleanliness, because honestly this is one of the cleanest hotel properties and rooms I have ever seen in my life. I do not say that lightly. The moment we walked in, everything looked absolutely spotless. Not just tidy, not just “good enough,” but truly immaculate. The room looked fresh, polished, and cared for in a way that is hard to explain unless you see it for yourself. Every surface looked pristine. The floors were clean, the bathroom was shining, the bedding felt fresh and perfectly maintained, and the entire room gave that rare feeling of being deeply, properly cleaned. There was not that uneasy hotel feeling some places have where you start wondering what has or has not really been cleaned. This place felt the complete opposite. It felt sanitized, refreshed, and cared for to the highest standard. The room was so clean that it immediately made us feel comfortable enough to fully relax. When you are staying with children, cleanliness matters even more, and this hotel absolutely exceeded expectations. I noticed the details, and the details matter. The bathroom was spotless, the beds looked crisp and fresh, the furniture was clean, the floors looked amazing, and the whole room felt like it had been cleaned with real care and pride. Even beyond the room itself, the entire property was unbelievably clean. That is what impressed me so much. Usually a hotel might have a nice room, but the hallways, common areas, elevators, or grounds do not always match that same level of care. Here, the cleanliness was consistent everywhere. The entire property was beautifully maintained, and you could clearly tell that cleanliness is taken seriously at every level. Everything looked so well-kept, so polished, and so intentionally maintained that it honestly made the whole stay feel even more luxurious and relaxing. It is such a good feeling to be able to fully settle in and enjoy your stay without noticing dirt, neglect, or things being overlooked. This hotel gave us that peace of mind completely. You can tell there is real effort behind the scenes to keep ever

The hotel has a very stylish overall decor, brand-new facilities, and an absolute killer view. Right outside is Suzhou Creek, and Zhapu Bridge offers arguably the best spot to view the city's ”Three-Piece Set” skyscrapers. A special shout-out to the hotel service—it is exceptionally thoughtful!! We stayed in connecting rooms with our 9-month-old baby, and the hotel provided a bed guardrail and a baby bathtub, which was a massive help for traveling with a little one! Every time we called the front desk for something, the response was prompt and thorough~ The housekeeping lady even gave us extra bottled water upon learning that we needed purified water to make formula; she was just so kind~ There was a singing bowl session at the spa on Saturday, and an introduction and invitation were placed in the room to promote it. Although we didn't end up going, we tried the facial and massage, which was super relaxing and comfortable—I fell asleep for an hour straight. My skin looked noticeably brighter and glowing after the brightening facial, and still felt baby-soft the next day. The only minor regret was that at the Jia Fu Yi Hao restaurant, one signature dish was sold out for the day, and the chef who makes another signature dish was on day off. However, the other dishes we ordered (forgot the names, see photos) were also delicious, especially the braised pork intestines, which were fragrant and flavorful. I'll definitely stay here again given the chance.

One of the best hotels that we have stayed. Beautiful rooms with the most beautiful views. Wonderful service by all the staff from the front office, to the bellman and even the cleaners are super nice. We were travelling with my disabled brother and they made sure we were comfortable. We were offered an upgrade to the horizon club room for a great price which was definitely worth it as the rooms had nicer views and comes with breakfast (with halal options), afternoon tea and also evening refreshments. They also arranged for our kids birthday in the room! Special thanks to Elaine at the front office for arranging late checkout for us since our flight is late at night, as well as Kenny at the horizon club for attending to us and ensuring we had a smooth check out. If we ever come to Shanghai again, we definitely will stay here. ❤️❤️❤️

👌👌👌 amazing spot. You will not go hungry, there is so much food around and very short walk to pedestrian street and metro lines to take you everywhere. The staff is very welcoming and professional, the rooms were very clean and I especially enjoyed the lined robe and toiletry containers that were refilled each day, not the refillable containers. Disposable toiletries were also self-serve right off the elevator. The shower is modern with good pressure and water gets hot quickly. The lychee infused water in the lobby was my go-to every time I left the hotel. The best part... the view. Unobstructed view of the bund and towers each night and watched the sunrise over the skyline each morning (no need to get out of bed with the automatic blinds). If you're a light sleeper, this place is perfect. Can make it completely black out and the bed is perfectly firm. Would definitely stay again.

A month before the National Day holiday, I started planning our family trip with our 2.5-year-old. He's not really suited for crowded tourist spots, and as low-energy parents, we're not up for intense 'special forces' style parenting either. So, I opted for a 'staycation,' which is super popular on Xiaohongshu (xhs). I'd bookmarked several highly-rated family-friendly hotels, and Pudong Kerry stood out as the most satisfying from my research. It offered family rooms, a kids' playground, and direct access to a mall – incredibly convenient! I quickly booked a stay on Ctrip, full of anticipation. We checked in on the evening of the 3rd. The front desk lady was very polite and answered all my questions in detail. When I asked if an additional adult could accompany my child into the playground (the package included entry for one adult and one child, but I was worried I wouldn't have enough energy and we'd need to take turns looking after him 🤣), she agreed without hesitation. I'm really grateful for that, and it proved to be a lifesaver in the playground – we truly couldn't keep up with our child! He had an amazing time, and we parents were exhausted. Upon entering the room, we immediately saw the special tent, a highlight of the family suite. Forget kids, even I, a 30+ adult, wanted to crawl in and hang out for a bit! For the two days we stayed, this little tent became his 'secret base.' When we were relaxing in the hotel, he'd be in there watching Qiaohu (Chuckle) or playing with his toys. The hotel also gifted him a little kangaroo plushie. Wow, it completely won him over and became his 'best buddy.' Every night before bed, he'd ask, 'Where's my best buddy?' Hahaha, the innocence of a child really touches your heart every single moment. The kangaroo T-shirt was a bit big, but that's fine; he can wear it when he's older and we can come back to the Kerry Hotel again. During check-in, the bed rail and children's toiletries were all prepared, which was very thoughtful. The first round of the mini-bar was free, and they even provided cookies, which tasted pretty good. The only suggestion I have is that the bed rail felt a bit unstable. At the head of the bed, it was fine because of the cabinet propping it up, but the foot of the bed felt loose; if you nudged it slightly, it felt like it would fall. Later, I was worried he might roll off in the middle of the night if the rail gave way, so I stuffed pillows along the side of the rail, which solved the problem. Hotel breakfast is on the 1st floor. Booking a family room includes two breakfasts. The breakfast spread was extensive, with Chinese and Western options, noodles, wontons, bread, and pastries – everything you could want, and it all tasted good. Next to the kids' playground was a gym, which looked very good with plenty of equipment, but I didn't get to experience it as I was with my child. This trip was very satisfying, and I look forward to returning to the Kerry Hotel to unlock new experiences.

Rating: 5/5 This was my second stay at the Waldorf Astoria, and I must say the experience was excellent. From the elegant Morandi-inspired color palette to the spacious 2-meter bed, everything in the room was impressive and incredibly relaxing. The staff were all very polite! I think next time I visit Shanghai, I will continue to choose the Waldorf Astoria. Also! During this stay at the Waldorf Astoria Shanghai on the Bund, I'd like to extend a special thanks to our dedicated concierge, Aaron Echole. He proactively added me on WeChat on the night of check-in, which made communication seamless afterward. When I requested a late check-out at the last minute, the concierge immediately helped coordinate and implement it, making the entire process efficient and smooth. I didn't have to go back and forth to the front desk for inquiries. The communication was easy and thoughtful, and responses were quick. You could feel the dedication in the details. Such flexible and considerate service made my trip much more relaxed and significantly enhanced this stay.

The hotel's location is fantastic, close to the subway and shopping areas, making it super convenient for getting around and finding food. The room was spotless, the bathroom had no strange smells, and the bedding was fluffy and comfortable. The double-glazed windows did an excellent job of soundproofing, ensuring a peaceful night's sleep. The front desk staff were efficient and patient during check-in, and they were quick to respond to any requests. The facilities were new and worked perfectly. Overall, it far exceeded my expectations. I had a very pleasant stay on my trip and have already recommended it to friends. I'll definitely choose this hotel again next time I'm in town.

The views from the W Shanghai - The Bund are simply incredible, with floor-to-ceiling windows directly facing the Huangpu River and Lujiazui. The night views are especially stunning and make for great photos. The only downsides were that the mattress was a bit too soft, which made my back ache after a while, and the soundproofing in the room wasn't great. I could clearly hear noises from the hallway and next door, which disturbed my sleep at night. While the scenery is definitely the highlight and perfect for a visit to admire the view, those who prioritize a good night's sleep might want to consider other options.

I had a very satisfying stay. The front desk was very helpful and allowed us a late check-out. The room was clean and tidy, and there were snacks and various teas available in the lobby. The hotel's location is excellent, right next to the subway station. Overall, I was very happy with my stay and would definitely come back again. Great value for money in the city center!

We checked in on the evening of October 3rd. It was a bit cold and rainy after getting off the subway. When we arrived at the hotel, front desk staff members #11 and #19 warmly introduced us to local attractions and even provided free breakfast vouchers. The breakfast was delicious and had a great variety. The housekeeping staff was very polite. I'm also very grateful to the front desk staff today for allowing a late check-out, which let my daughter rest well before heading to the airport. We will definitely stay here again next time!