5-Star Hotels in Rome

Our stay at Palazzo Roma was simply wonderful. A perfect blend of heritage charm and modern comfort. The hotel is beautifully renovated and immaculately maintained, preserving its classic Italian elegance while offering a refreshed and refined ambiance. Every corner, from the art-filled hallways to the grand dining rooms with frescoed ceilings, felt like stepping into a piece of Roman history. Breakfast was an absolute highlight — beautifully presented, with fresh pastries, breads, and a delightful selection that made every morning feel special. The service throughout our stay was warm, professional, and genuinely attentive, making us feel both welcomed and cared for. Our room was spacious, elegant, and perfectly comfortable — a true retreat after exploring the city. Palazzo Roma exceeded expectations in every way, and we will definitely return on our next visit to Rome.

Lovely hotel located in a villa near the Vatican. Top service, facilities and food. We had an amazing honeymoon. Totally recommended!

Hello, I had to wait almost 40 minutes for check-in because the staff informed me that there was an issue with the credit card system. I had already explained that I could leave my credit card as a guarantee and proceed with the check-in first, as I had traveled a long distance and was very tired. I usually stay at W Hotels around the world and have never experienced such a long check-in delay before. If the system is slow or experiencing issues, the hotel should have better arrangements in place. I also noticed that other guests arriving after me were experiencing the same problem. This message is meant as constructive feedback to help improve the service, not as a complaint, as I believe your team is likely already aware of what happened on site.

The hotel's design and ambiance are both beautiful and artistic, and the service is excellent. Although the room rate doesn't include meals, the hotel does provide them. The hotel has a full kitchen with an induction cooktop, oven, and cutlery. The refrigerator is stocked with eggs, three meat options, and milk and yogurt, all free. Other drinks and food are subject to charges. Since I had an early flight, the hotel thoughtfully provided snack boxes. The rooftop bar on the 5th floor offers a beautiful sunset in the evening, but beware of skuas flying over to snatch your food. The last photo is of an ancient building next to the hotel.

Absolutely cannot fault this hotel at all! We spent 4 nights in Rome and it was absolutely perfect. The staff are all so friendly and the rooms are stunning. Our room was spotless and they always added nice little touches. The spa was a huge bonus after walking all day. The hotel is perfectly situated to get to all the landmarks and really close to the metro station. Furthermore, it was my girlfriend’s birthday (which I didn’t tell them about) and we came back to a gorgeous cake and champagne waiting in the room. They also left roses for Valentine’s Day. I honestly cannot thank all the staff enough for everything! This is the best hotel in Rome and we will definitely be back. Thank you aleph for such a memorable trip!

Facilities: The hotel is a renovation of an old house, and has the common problems of old European hotels. Hygiene: The sanitation conditions are good, and there are some sanitation blind spots, but they are not often used. Environment: The hotel is located in a relatively balanced location, and the walking distance to each check-in point is basically controlled within 15 minutes Service: The service attitude is very good and can answer many questions

The hotel was renovated in 1997. The style of the room decoration is a bit old, but it is very clean, and the downstairs spa pool has been renovated. Someone sang at night, very good. It is the old European hotel with a lot of taste, cost-effective, recommended.

I cannot even put into words how this place took my heart in a whirlwind. This is truly the most beautiful hotel with some of the kindest and friendliest souls, I’ve ever been to. I was welcomed like a queen, because it was my birthday, got an upgrade and beautiful gifts like a flower bouquet, a bottle of very nice prosecco and a delicious tart. The room - the junior suite - was just breathtaking. The materials, the love to every single detail, the smell of the highest quality materials used… an absolute dream. So is the whole hotel. The Minerva bar and the roof top restaurant Gigi with its view over Eternal City- what can I say?? I’m madly in love with- ti amo, La Minerva ❤️

Impressed, the hotel location is great, especially the room facing the Colosseum. The hotel staff is very conscious of service. When they leave the hotel, they also take their luggage and take a taxi, because the birthday, the hotel specially prepared birthday cakes, cookies Blessing card, send a bottle of champagne, have kitchen cooking for breakfast, get up early to watch the Colosseum morning glow, bathing facilities are very good, water temperature adjustment is very convenient, the room is rich in decoration, and the Chinese like to drink hot water. The water is relatively clean

It's quiet here, but the quality of the Waldorf Astoria is not up to par. The parking fee is 45 yuan a day, which is incredible on the hill of Rome. The facilities are relatively old and really not worth the price.