Spa Hotels in Krabi Town

It is definitely a good place to stay for five or six days! I feel that it is the most charming residence on Phi Phi Island, with a seaside cabin, close to nature, walking barefoot on the soft and white beach every day, blowing the sea breeze, and directly entering the relaxation and vacation mode. And the hotel is very quiet. In the morning, you can hear the birds singing and slowly get up, and then have a perfect breakfast. In the afternoon, you can take a nap in your room semi-outdoors and sit in a daze. Occasionally, a small family of three monkeys will visit your room, take some fruit and run away. The hotel's dining is the most upscale choice on this island. The cocktails are first-class, and the lamb chops are great! The spa is also lovely. The service level of the entire hotel is first-class and enthusiastic. Several employees, such as Ms. Ping, speak Chinese very well👍, and the general manager Mr. Becker can also speak some Chinese! In short, it is a perfect resort on Phi Phi Island.

This hotel has a great environment, and its own private beach. It's a good choice for Chinese travelers who prefer peace and privacy. The only downside is the food; there aren't many restaurants nearby, and it takes about 15 minutes by taxi to get to town. The hotel's own food isn't really suited for Chinese palates, it's all foreign cuisine.

We recently stayed at Sofitel Krabi and had a mixed experience. What we liked: the pool area was pleasant and relaxing, the breakfast buffet offered a good variety, and the location is quite convenient. The General Manager was polite, and the room cleaning was generally thorough. What we didn’t like: the rooms felt old and in need of renovation, with amenities of fairly low quality. The staff could be rigid at times, and accessing the beach requires crossing a busy road. Despite being officially prohibited, smoking was allowed in some common areas. Additionally, all services come at an extra cost—even those that are often included in other hotels, such as certain sports activities or pool equipment—and prices are very high, often two to three times more than what can be found just outside the hotel. Overall, the property has potential and some nice features, but certain aspects left us disappointed given the price point.

The hotel has a beautiful location and the beach is truly excellent. The room was also comfortable and nicely designed. The staff are generally friendly and polite. However, this hotel definitely does not meet 5-star standards. There was no security or lifeguard at the pool or the beach, which is very concerning, especially for families with children. The staff are kind, but there is almost no proactive service. You need to explain everything twice and personally find someone if you need assistance. Housekeeping was also below expectations. Towels and tissues were not replenished unless we specifically requested them. Nothing in the room was refreshed automatically. Even more disappointing, the WiFi was cut off immediately after we checked out. One particularly unpleasant experience happened at the restaurant by the beach. I briefly stepped inside in my swimsuit just to call my child. I explained that we were leaving immediately to change and would return for dinner properly dressed. Instead of a polite reminder, I was told in a harsh tone that I had to leave immediately and that proper clothing was required. The way it was handled felt unnecessarily rude and unprofessional. Overall, the hotel is nice in terms of location and beach quality, but the service level and overall management do not justify a 5-star rating.

After checking in, I found the air conditioning wasn't working, so I reported it to customer service. They quickly moved me to a new room, and their service attitude was excellent. I would definitely choose to stay here again next time. 🌅🌅🌅

Great hotel. Nice and clean room. Excellent service from Mr. Tawan and team. We like the swimming pool a lot..Will be back again. Just one thing, the floor is very slippery when wet especially during the rainy season, I almost fell down twice. Hope that the management can do something about the slippery floor. Keep up the good work. Cheers....

It took about 40 minutes and 390 baht to get to the hotel from the airport using a Bolt ride-hailing service. The hotel room was very spacious, with enough room for two double beds. The air conditioning and water pressure were good. The pool wasn't small, and the water was deep enough for adults. Breakfast offered a variety of Chinese, Thai, and Western options, with slight changes daily. The hotel is conveniently located about 50 meters from the beach, making access very easy. It's also just a 2-minute walk to the main street, offering a quiet yet very convenient location.Areas for improvement: The remote-controlled lighting was a bit inconvenient, there were small insects in the room, and the pool closed too early at 6 PM.

Overall a good experience staying here. The location is fantastic, so close to the beach, boats to Railay and right on the Main Street! The rooftop pool is what makes the place stand out from the rest. The views of the cliffs and oceans from the pool was amazing! Only negative is that there was an unpleasant odour in the bathroom. The rooms are quite basic and there were a few ants in the room. Would recommend staying here!!

We stayed in a room with pool access, which helped smooth over some of the shortcomings. The room itself was spacious, with a daybed in addition to the main bed. The balcony furniture was very comfortable. Housekeeping came daily. The staff were courteous. The grounds are small but very lush and green. Everything you need is nearby. The room included a standard set of amenities, and tea/coffee/water were replenished daily. The main drawback was the mattress – it was terrible, impossible to get a good night's sleep on. The second issue was the complete lack of shelves in the shower. Both the room and the hotel, in general, felt a bit run-down. Breakfast was meager, with queues for omelets/fried eggs. There were only two types of fruit. Everything could have been prepared tastier and more appealingly.

If they can spend more service it will be a much nicer resort. Really appreciate the location and the environment, and the private beach, and also the villa area. But… Can’t say the room is dirty but dusty; The grumpy face of an old woman in reception is worst in Thailand ever, I couldn’t understand why she is here if she doesn’t like her job or welcome the guest; The breakfast was included but the food is not good enough to wake me up so if I have a choice I will not pay for it; The price is good, so if u don’t care about these, it’s still a worth to go.