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Posted on Jul 26, 2026|Hyatt Regency Twin Room
Guest UserThe female staff members I encountered at this hotel were all wonderful. When I booked a tent, I was told the beach would be shady in the afternoon, but I actually needed the tent more in the morning. They were very helpful and changed my reservation to the morning. When checking in, they noticed I had a small baby and proactively asked if I could wait a few hours to get a room upgrade to a sea-view room. Since I was going to Mount Laoshan that day, I checked in in the evening and was upgraded directly to a sea-view room. Many thanks to the front desk staff who checked me in and the staff who helped me book the tent. The room was also cleaned very well every day.
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Price per night fromS$ 317
Posted on Jul 28, 2026|Deluxe Sea View Twin
ShibazhongyingThis was the hotel I was most looking forward to on this trip. I booked it because it was a 5-star resort, hoping to relax with my parents. However, when we drove up to the entrance, there was no one to help with luggage or direct us to parking. The entrance was completely empty. I thought everyone was busy, but once inside the lobby, I saw plenty of staff, yet no one came forward to assist us. This is unheard of in any 5-star hotel I've stayed at. After we went in, my dad asked where the charging stations in the parking lot were, and if they were fast or slow chargers. The staff member couldn't answer any of his questions, saying they'd have to go ask. In the end, we had no choice but to follow the signs and find the parking ourselves.
On the bright side, the two rooms we booked could be connected by opening a door to form a single suite, which was a nice experience.
Actually, when you approached the staff for something, their attitude was good, but it felt like there were some management issues. For example, after checking out, my mother realized she had left something in the room's refrigerator. I immediately called the front desk, explaining we were driving back to get it and asking if someone could collect the item and leave it at the concierge. The front desk confirmed it was no problem.
After driving back to the hotel for about 20 minutes, my mother inquired at the concierge, but the concierge staff had no idea about it. They had to go ask the front desk, and only after getting a confirmation did they go up to the room to retrieve the item. We then waited at the hotel for almost 20 to 30 minutes, which was a very poor experience.
Overall, the environment and cleanliness were excellent. The location is in Qingdao's new district, and the surrounding area, plus the sea view terrace, added a lot of points. However, the initial bad experience significantly lowered our overall impression. I hope they can make more improvements.
Being able to see the sunrise and sunset over the sea from the room was something I really loved!
The breakfast selection was comprehensive and delicious.
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Price per night fromS$ 113
Posted on Jul 24, 2026|MGM 270-degree Deluxe City View King
Guest UserMy stay at the MGM Qingdao was an absolute delight, truly exceeding all expectations! The hotel boasts an unbeatable location in the heart of Laoshan District's financial CBD, with Laoshan Mountain at its back and the sea stretching before it. Opening the window reveals a magnificent panoramic view of Shilaoren Beach. The room facilities are impressively new; the king-sized bed with high-quality bedding made it impossible to want to get up – I especially recommend the Executive Seaview Room. You can watch the tide ebb and flow right from the sofa, and every photo you snap looks like it's straight out of a movie.
The infinity pool on the 31st floor deserves special commendation! The water is so clear you can see the patterns on the bottom, and swimming to the edge feels like you're merging with the sea and sky. There's also a wet sauna nearby to relax your muscles. The treadmills in the gym face the ocean, so you can watch the waves crash while you work out – all fatigue instantly disappears. Breakfast at the Feast restaurant, enjoyed by the floor-to-ceiling windows with fresh cucumber juice and a sea view, even made eating a fried egg feel ceremonial. The unlimited seafood at the dinner buffet was incredible; the salmon and oysters were so fresh you could taste the ocean. The macarons at the dessert bar had just the right amount of sweetness; I ate five without feeling sick of them.
The attention to detail in the service was evident: my butler, Elly, proactively asked if I needed turndown service, and clean towels were always available by the pool. Although I occasionally encountered new staff members who were still learning the ropes, the overall response time was very quick. I particularly want to praise the hotel's cultural ambiance – the art installations in the lobby incorporate elements of Qilu intangible cultural heritage, the afternoon tea desserts hide clever螺钿 (luodian, mother-of-pearl inlay) craftsmanship, and even the room's scent carries the aroma of Laoshan tea, weaving Eastern aesthetics into every corner.
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Price per night fromS$ 198
Posted on Jul 31, 2026|Family-friendly Queen Room
Guest UserThis stay was absolutely fantastic, a truly premium experience! A special thanks to Wendi at the front desk ✨! Check-in was super quick, and she was so polite and gentle, even giving helpful tips for getting around. Her service was warm and patient throughout, making us feel very comfortable. The room was clean and tidy. Overall, it was an excellent stay, highly recommend!
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Price per night fromS$ 55
Posted on Jul 3, 2026|Duplex Family Room
BaidaYService: Acceptable.
Cleanliness: Decent. Breakfast was good.
Environment: Great location, right by the Marina Bay Sands.
Facilities: The room had a fantastic view, directly overlooking the light show. It was a loft, open-plan, which the kids loved. The tatami mat meant we didn't have to worry about them falling off the bed. The upstairs bathroom didn't have a door. Overall, the value for money was good, and it could accommodate more people.
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Price per night fromS$ 94
Posted on Aug 11, 2026|Deluxe Queen Room
Guest User
Excellent location right at the airport, a top choice for an overnight layover as it's walkable to the terminal. The room was clean and quiet with complete facilities. Jonna provided professional and thoughtful service, making check-in and check-out efficient. Overall, it was a great stay, and I felt at ease catching my flight. Highly recommended for travelers.
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Price per night fromS$ 85
Posted on Jul 28, 2026|Deluxe City-view Room-King Bed
Guest UserA big thank you to Jennifer Han, the Guest Relations Manager, for meticulously helping me resolve issues during my stay. Both the check-in and check-out services were excellent, and all the staff in the lobby were incredibly warm and friendly. They even offered a welcome drink (personally, I found the lemon tea to be more delicious!). Although the hotel facilities are a bit dated, the service is truly exceptional. The housekeeping staff were also very considerate. Thanks again to Jennifer Han for making me feel right at home. I look forward to returning once the AC building has been renovated.
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Price per night fromS$ 159
Posted on Jul 31, 2026|Superior Ocean-view Room-Queen Bed
Alice_k1
Our stay at the hotel was overall very pleasant. The hotel itself looks absolutely amazing, it truly feels like staying in a castle, both from the outside and inside. Our room had a beautiful sea view, which created a peaceful and relaxing atmosphere.
The breakfast offered a nice variety of options, and the café with its balcony overlooking the sea was a wonderful place to enjoy coffee. The food at the café was also very good.
One of the highlights of our stay was the concierge service. The concierge was extremely helpful, polite, and professional. He assisted us many times with our deliveries and always made a great impression. Most of the hotel staff were friendly and welcoming as well.
The hotel’s location, away from the city center, is actually a big advantage for those looking for a quiet and relaxing holiday. The beach is not crowded, and the swimming pool is usually peaceful and not busy.
However, there are some areas where the hotel could improve.
The room cleaning service needs more attention. It wasn't good at all.
Some cups at breakfast were also dirty or cracked.
The service at the café could be improved as well. When we came to order afternoon tea at around 5 PM, one of the young staff members seemed unhappy and impatient because it was close to the end of his working day. After making a short call, we were told that the kitchen was not answering and that they were no longer working. This experience did not feel very welcoming. Though I understand he really wanted to leave work asap, he could share it with his coworker after we left, not in front of us 🤣
The hotel also has a Japanese restaurant, but the staff could not provide clear information about its opening days or availability. We were told it might be open on Thursday and Friday, but it was not certain.
Another concern is the small zoo area. animals appeared to be staying outside in the heat all day. In particular, there was a dog kept in a cage outside during very hot weather (around 35°C), which was concerning and seemed unsuitable for the animal’s comfort..
The beach near the hotel was unfortunately quite dirty, which is something that could be improved.
Regarding the swimming pools, the indoor pool felt quite cold, especially with the air conditioning, making it difficult to enjoy with a child when the outdoor weather is too hot. The outdoor pool area also has limited comfortable seating. There are only a few lounge chairs, and adding soft cushions or mats would greatly improve the experience and make the area more relaxing.
Overall, we had a nice stay and enjoyed the beautiful atmosphere, views, and peaceful location. The hotel has great potential, and with some improvements in service quality, cleanliness, and facilities, it could become an even better experience for guests.
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Price per night fromS$ 81
Posted on Mar 30, 2025
Guest User
I stayed at this hotel on a business trip. The lady at the front desk upgraded me to a suite for free. The environment was clean and sanitary, the service was timely and thoughtful, and the breakfast was rich and delicious. I must give it a five-star rating. Great! 👍🏻👍🏻 I will stay at Hanzhuo again when I come to Qingdao next time🎊🎉🍾😎
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Price per night fromS$ 70
Posted on Apr 29, 2024
Guest User
Hygiene: The condition is worrying. There are hairs on the sink. One towel is hard and the other is soft (those who have stayed in hotels know what's going on). The water on the floor of the shower room is not dry. Are they really not afraid of customers slipping?
Service: The service quality of the front desk is really good. Whether it's towels or water, they can be solved in time. But the next day, when I didn't check out, the cleaning lady came to knock on the door? What does it mean? Are you chasing people away? I won't come again
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Price per night fromS$ 53