Overall, I'm very satisfied with the hotel. Upon check-in, we were given two popsicles and two beers. We were told that we could enjoy free-flow beer from check-in until 10 PM. We're not big drinkers, but the beer was really good, haha. The check-in experience was excellent, and the service was also great. Every staff member at the hotel was enthusiastic and polite, which was a huge plus.
The hotel is very close to Beer City. We really wanted to experience the lively atmosphere there, but when we asked a waitress at the 1903 Beer Workshop, she told us that we just needed to consume something at their place and didn't need to go to Beer City behind it. Later, we felt this waitress was really unhelpful. She told us which tables were reserved and that reserved tables didn't have a minimum spend, then she tried to guide us to tables that *did* have a minimum spend, saying we could order a set meal. We don't like set meals, and a minimum spend is fine, but not everyone likes everything in a set meal. Later, a male server told us there was no minimum spend regardless of where we sat. We didn't order a set meal, just what we wanted, but we found the food to be generally not good and wouldn't recommend it. After dinner at the 1903 Beer Workshop, it was late, but we still went to Beer City behind it and it was very lively.
We feel the worst part about this hotel was some of the female staff at the 1903 Beer Workshop; their service attitude was a bit poor. They really need some training.
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