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Posted on Jun 29, 2026
Guest User
The hotel service was excellent. Check-in was fast, and the room was spotlessly clean with no strange smells. All the facilities were complete and in good working order. The environment was quiet, so I wasn't disturbed by any noise. The staff were gentle and polite, and they resolved any issues promptly. There are plenty of dining and entertainment options nearby. My stay exceeded my expectations, and I highly recommend it!!!!!!!!!!!
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Price per night from€ 41
Posted on Apr 27, 2026
Abby aibiyu
My overall stay was quite pleasant, despite a bumpy start. Thankfully, the Howard Johnson Dongqian Lake's service was satisfactory, especially Manager Lou. She was dedicated, empathetic, and provided thoughtful, prompt service, demonstrating excellent hotel management qualities! I was traveling with my parents during a cold snap, and our original room was chilly. Manager Lou quickly arranged a room change to a different floor. We also encountered an unexpected power outage in parts of the Dongqian Lake resort area, which caused some inconvenience. However, Manager Lou and her team handled the emergency promptly and thoughtfully, taking care of my elderly parents. Her attitude and professionalism were commendable, and the other staff members also did a great job with the details.
It's worth mentioning that the hotel offers cultural and entertainment experiences like Baduanjin (a traditional Chinese exercise), Song Dynasty tea ceremony, and deer park fun, which effectively enriched our holiday. These activities are suitable for both seniors and children.
The location is also great: near Hanling Old Street in Dongqian Lake, about a ten-minute walk, and convenient for reaching other attractions.
I hope the hotel continues to improve, with timely updates to some of the facilities. I look forward to staying here again in the future.
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Price per night from€ 104
Posted on Mar 8, 2026
Guest User
1. The main advantage of the hillside rooms is the private hot spring. Other facilities, however, are quite a step down from the main Junlan building. The amenities are pretty old, and the bathroom design is poorly thought out—no mirror above the sink and no hooks or racks for towels. It fell short of my expectations.
2. The hotel lacks a kids' club, and the outdoor facilities aren't designed with families in mind, making it unsuitable for guests with children. Plus, the outdoor farm and other areas are really old, run-down, and poorly maintained.
3. Breakfast was just average, nothing special.
4. There was no butler service, and everything was just standard. They even asked for a good review, but honestly, I didn't experience any exceptional service.
5. Overall, the experience was quite mediocre. Especially the first few hillside rooms, which lack a balcony and a sofa, are very small and offer poor value for money.
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Price per night from€ 80
Posted on Aug 4, 2025
Jess Pieterse
My husband needed to travel to Ningbo to meet his Bodybuilding Coach, this hotel was in an excellent location.
Great gym not even 500m awa, close to 3 really nice shopping malls and pretty close to the Museum, Nantang Old Street, Tianfeng Pagoda and a little further was the Stone Carvings of the Song Dynasty gardens.
The room was amazing, with the main bed in the upper loft, and the bunk bed at the bottom. A mini kitchen that we could use to set up his meals.
Everything was superbly clean, even the towels and cups were plastic wrapped to show they were cleaned.
We used the self service laundry and it was really nifty because the mini gym they have was in the same room, so you can walk or run while the washing is getting down 😜
Excellent staff and so friendly.
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Price per night from€ 35
Posted on Aug 2, 2026|Deluxe Queen Room
Xiaoyangdelvxingriji
This was my second stay, and overall it was great. The front desk service was excellent, and both times I've stayed, I've received a room upgrade, which was a very pleasant experience. The hotel environment is quite good, perfect for a relaxing weekend.
As a loyal Sheraton guest, I have a suggestion: the idea of a travel photoshoot is good, but for guests driving from nearby who are only staying for 2 days and 1 night, there isn't really enough time to experience it. This might actually detract from the overall experience.
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Price per night from€ 91
Posted on May 3, 2026
Guest UserThis time, I brought my pregnant wife for a two-night stay at the Cordis Hotel Ningbo Dongqian Lake, and overall, it exceeded our expectations, especially thanks to Annie.
Location and Environment:
The hotel is right by Dongqian Lake, and the gardens have a charming Jiangnan aesthetic. An evening stroll by the lake was incredibly therapeutic.
Room and Facilities:
We had originally booked a different room type, but after Annie learned my wife was pregnant before our check-in, she proactively upgraded us to a room in the Baby Bella building. The room was very quiet, had excellent natural light, and the bedding was comfortable, allowing my pregnant wife to rest very well. The entire building offered high privacy and easy access, which is very friendly for travel during pregnancy.
Dining and Service:
Breakfast was abundant, with both local specialties and Western options. The service was consistently excellent, especially Annie, who meticulously coordinated our needs before check-in. During our stay, she helped us with the room upgrade and arranged for a quiet area. Her thoughtful and attentive service throughout made us feel very at ease.
Recommended for:
It's suitable for families with children, couples, and those traveling with seniors or pregnant women looking to relax. Nearby attractions like Xiaoputuo and Hanling Old Street are just a short drive away.
Special thanks to Annie for all her attentive service before, during, and after our stay, which made this short trip during pregnancy exceptionally warm.
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Price per night from€ 118
Posted on Feb 9, 2026|Prestige Family Room with Balcony
mzwu
The hotel is not far from Hanling Old Street, and it's a pleasant stroll there. I arrived around 12:00, but the room wasn't ready yet, so I left my luggage and went out for a bite to eat. At 14:00, they called to say the room still wasn't ready, so they kindly upgraded us to a family suite, which was a nice surprise! 😊 The hot springs were incredibly clean, and there were many pools, which I really liked. In the evening, they offered complimentary 'goodnight milk,' and there were welcome fruits in the room upon arrival. While the hotel facilities are indeed a bit dated, the service is excellent. I raised a minor issue, and before checking out, the front office manager proactively called me and even gave us a souvenir. The exceptional service definitely made up for the older facilities. I would choose to stay here again next time I visit Ningbo.
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Price per night from€ 93
Posted on Aug 16, 2026|Guestroom (Double Bed)
SujingsujingBefore coming here, I saw quite a few negative reviews about the Park Hyatt Ningbo on Xiaohongshu (a Chinese social media platform), and I was honestly a bit nervous. But after staying for two days, I have to say – you really can't trust all the online reviews; experiencing it yourself is key! This hotel is simply excellent!
I was impressed from the moment we got out of the car. The bellboy was incredibly quick; as soon as our car stopped, he jogged over, promptly opened the door, greeted us warmly, and efficiently helped us carry all our luggage to the room. He was smiling the whole time, and that genuine service instantly put us at ease.
Check-in at the front desk was also seamless. All the staff members were smiling and patiently introduced us to the hotel's facilities. Knowing we had a child, they thoughtfully recommended family-friendly routes. What touched me the most was the housekeeper on our floor; she knew our child drank a lot of water, so every day when cleaning the room, she would proactively replenish several extra bottles of mineral water. This kind of thoughtful attention felt genuinely warm, like family.
And the breakfast? Simply outstanding. The variety was super rich, with authentic Ningbo specialties like Mianjie Tangmian (noodle knot soup) and handmade Tangyuan (glutinous rice balls). Both Chinese and Western pastries were abundant. Our whole family was incredibly satisfied.
Let's talk about the environment. The entire hotel is transformed from an ancient village, with a Chinese garden where every step reveals a beautiful scene. The lake view facing Dongqian Lake is breathtakingly beautiful; every casual photo looks like a masterpiece. The Qianhu Fishing Port restaurant inside is also a Black Pearl restaurant (a prestigious Chinese dining guide), with both taste and service being excellent.
After staying here for two days, from the concierge to the front desk, to the housekeeping, to the restaurant, every staff member was warm and attentive, completely unlike what some online reviews claimed. So, I really urge everyone not to be swayed by those one-sided reviews. Come and stay once, and you'll know how good it is. The next time I come to Ningbo, I will definitely choose this place again. Five-star highly recommended!
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Price per night from€ 104
Posted on Jun 23, 2026
Guest UserI visited last year and was very satisfied, but my experience this year was just so-so. I'm not sure if they're cutting costs and increasing efficiency, but they seem to be skimping on the air conditioning. The lobby wasn't cool at all; I was actually sweating while checking in. The corridor leading from the lobby to the guest room buildings had almost no AC, and it was very hot. The elevator also lacked AC and was sweltering. The windows in the guest floor hallway were closed tight with no AC, and there was a strong musty smell. The room itself had a musty smell upon entering. If you try to open the balcony door for ventilation, the AC stops working. I'm not sure if they used too much disinfectant on the bed linens, but my skin felt very itchy while sleeping, to the point of waking me up in the middle of the night. The hotel's pest control is also inadequate; I still got many mosquito bites even after applying repellent. Plus, the toilet paper in the room was paper-thin. The overhead shower needs fixing; the water sprayed everywhere. They've cut costs so much that there are only two bottles of mineral water in the room. There was only one pack of tissues, so after washing my hands in the bathroom, I had to go to the room to get paper, which was ridiculous.
The only things that haven't declined are the service at the Chinese restaurant and the staff at the go-kart area.
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Price per night from€ 87
Posted on Sep 7, 2025|Deluxe Queen Room
Guest UserI have stayed at this hotel at least 20 times over the past two years.  I have always been happy with the cleanliness of the room and the cleaning staff. They have always been very polite, friendly and very helpful. Sadly, on my last visit, I left an avocado out on the bench inside the room., I left the room for no more than two hours, and on my arrival I found that either a rat or a mouse had half eaten my avocado. I took a couple of pictures of the avocado with obvious bite marks from it and showed the front desk people. There was no apology made or any kind of reimbursement at all for this obvious health risk.  needless to say I will not be staying here again.
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Price per night from€ 36