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Posted on Nov 20, 2025
Guest UserWe were very pleased with the hotel and stayed there at both the beginning and end of our trip to Italy. We rented a car at the airport and parked it right in front of the hotel's door in a private courtyard. That was very convenient. I believe they charged us about 35 Euros each night for that perk. The hotel was luxurious, and the staff were very accommodating and pleasant. They had someone carry our bags to and from our room during check-in and check-out. Everything in the large room worked; it was clean, and there was a safe to store your valuables.
As Americans, a few reminders or unexpected things to note. You'll need a power adapter (easily purchased on Amazon) and, unless you bring a voltage converter, make sure any appliances (CPAP, travel steamer/iron, etc) are compatible with both 110V and 220/230V. We didn't find washcloths in any of the hotels in Italy, so we just used hand towels in the shower. The shower at this hotel (both rooms) was a bath/shower combination. There was no shower curtain or door, only a small partition near the removable shower head to keep the water from splashing everywhere, which it basically did. While it is a beautiful historic building, there are a couple of elevators at this hotel, so you don't need to lug your stuff up a bunch of stairs.
The room key is enormous and they only give you one. We kept ours in the car whenever we left the hotel so we wouldn't carry it around. Even though we had a car, we found it more convenient to leave it at the hotel and take an Uber to Vatican City rather than walk more than a mile each way, which we also did twice. The area surrounding the hotel was historic and lots of fun. Plenty of places to shop and eat. The breakfast buffet at the hotel each morning was also superb. Plenty of hot and cold items to fill you up before trekking out.
That's about it. Don't forget to check out the view from the rooftop at the hotel. Have a great time in Rome!
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Price per night fromHK$ 1,351
Posted on Jul 20, 2025
Guest UserAn Unforgettable Stay with Exceptional Service at Starhotels
Hello, I’m a traveler from Korea who recently stayed at Starhotels during a family trip to Italy.
Our 4-day stay in Rome was so wonderful that I felt compelled to write this heartfelt review as soon as I returned home.
This trip was our very first family vacation to Europe — with my mother and my son — and we spent the first three days in Rome at Starhotels. From the moment we arrived, everything exceeded our expectations: the excellent location, the spotless rooms, and most of all, the warm and thoughtful service from the staff made our stay incredibly comfortable. We were so satisfied that we decided to return to Starhotels for our final night in Italy. However, due to a mistake on my part, I accidentally booked the wrong date.
After completing a long 11-day journey through southern Italy, we returned to Rome exhausted — only to realize the booking was incorrect when we arrived at the hotel.
It was a stressful and overwhelming moment… until Mr. Tofael M., the manager, kindly stepped in to help us.
Before even fully understanding the issue, Mr. Tofael looked us — especially my son — in the eyes and simply said, “Don’t worry.I’ll find a solution for you.” Those few words brought such relief and comfort. In a foreign country, such a mistake can feel paralyzing, but his calm and genuine reassurance made a huge difference.
Even more touching was how Mr. Tofael and Ms. Paola S. at the front desk went out of their way to find a solution for us. Since the booking was made through an external site (not directly through the hotel), it was a complicated issue. Nevertheless, Mr. Tofael personally made multiple calls and followed up diligently until he was able to resolve the matter.
Thanks to his efforts, we were able to spend our last night in Italy exactly where we wanted — back at Starhotels, feeling safe and cared for.
As someone who has worked for years in global hotel chains in Korea and is still in the hospitality industry, I can honestly say that their professionalism and dedication truly stood out.
They are a model of what true hoteliers should be — and they absolutely deserve recognition and praise.
Without hesitation, I will choose this hotel again when I return to Rome. I also plan to recommend Starhotels, along with the outstanding service of Mr. Tofael and Ms. Paola, to as many people as possible through blogs, travel communities, and any platform I can.
Thank you from the bottom of my heart.
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Price per night fromHK$ 1,501
Posted on Feb 14, 2026
OuhuajiaoyuIt was quite a challenging stay. The requests I made in the booking were completely ignored. Upon arrival, we had to change rooms, which seemed to upset the front desk staff quite a bit.
A South Asian porter helped us with our luggage. I didn't have any small change, as I mostly pay with cards and rarely use cash, so I only gave him a 2 Euro coin as a tip. From that moment on, whenever he saw us, he showed absolutely no expression. I mean, it's not like I was going to give him a 200 or 500 Euro bill, right? Was it even worth that much?
The hotel breakfast was excellent. The room, although not as good as the original one after the change, was still acceptable.
The location is fantastic: just a few dozen meters from the train station, and there's an airport shuttle right outside. There are no issues with the location, and the area isn't as chaotic as some say.
The only problem is that all the staff had rather cold and indifferent expressions, making you feel, for a moment, like you weren't even in Italy! I won't be staying here again, even with its many advantages. I just don't want to deal with their attitudes!
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Price per night fromHK$ 1,366
Posted on May 8, 2026
Andrei SobolevskiHiSuite Rome has two kinds of accommodation: regular hotel rooms and two or three small two-bedroom apartments, each with separate entrance. As we are a family of five (two parents and three children aged 16, 7, and 1,5 years), we got an apartment.
The apartments are located in a separate house just opposite to the hotel reception on a narrow and truly authentic street in the old center of Rome, in a few minutes' walk from Piazza Navona. Each apartment has an entrance door with a codelock, which opens into a living/dining room with a kitchenette complete with a fridge, a coffee machine, and a toaster. One of the two bedrooms is one level above, another is one level below, underground (and without natural light), all three levels being connected with staircases. From the photos in the hotel website it was not clear that the apartment is organized in as many as three levels (although the staircase was of course clearly visible), but this is a nice detail adding much to the cozy character of the space. Note however that living in this space involves using stairs a lot.
Both bedrooms are equipped with shower and toilet, and there is one wardrobe with a small safe upstairs. The tasteful decoration of the apartment, as well as the hotel's lobby, deserves special mention, and every morning it was delightful to see the beautiful Baroque frames of windows just opposite to ours.
The hotel is apparently owned by a family, and the owners were really friendly and thoutful. We kept contact via email and WhatsApp with Laura, Giulia, and Mike (Michele?), and this experience was pleasant and memorable. The hotel team helped us book comfortable and reasonably priced transfers from the Fiumicino airport and to the Termini train station, and both taxi drivers were punctual and dependable. We had an early inbound flight, and the hotel provided us with early check-in free of charge (without us asking for it). On the day of checkout our luggage was kept until the taxi arrived in the evening. The hotel also provides to its guests a memo with a useful selection of eating and cultural addresses, and Laura readily gave lots of practical advice regarding visiting the city's attractions.
HiSuite Rome does not have breakfast room, but there is a cafe next door. We however did not use it, because it was nice to have our own breakfasts at our place.
All in all, our experience with HiSuite Rome is perfect. They provide normal service that you expect from a hotel of this class, but do everything with much attention to detail, in a thoughtful, friendly and dependable manner that goes beyond what's expected. I would definitely recommend this place to anyone wishing to explore Rome from a nice and historical location, and will check their website first should we be coming to Rome again.
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Price per night fromHK$ 1,702
Posted on Jul 2, 2025
Guest User
The room was very spacious and comfortable, and the bedding – sheets, duvet covers, and pillows – was equally pleasant. It's conveniently located very close to the Vatican, with a taxi ride costing only 20 Euros. Each room comes with a balcony, and the air quality was quite good. However, the room temperature wasn't individually adjustable. It was 28°C (82°F) during our summer stay, and it got so hot that we had to wait until after 9 AM the following day for someone from maintenance to adjust it. There's a pool downstairs which seemed quite clean, but access isn't direct; you need to pick up a pass from the front desk first.
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Price per night fromHK$ 1,120
Posted on Dec 18, 2025
Anonymous User
Piękny widok z tarasu na Bazylikę św. Piotra. Smaczne jedzenie. Pokoje dobrze dostosowane do potrzeb turystów i pielgrzymów. Obsługa pomocna. W kaplicach ogólnie dostępnych można się pomodlić i nabrać siły duchowej.
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Price per night fromHK$ 405
Posted on Mar 23, 2026
Guest User
A pleasant surprise near the Fontana di Trevi.
Nice room with clean and clean furnishings.
Excellent experience especially thanks to the availability and kindness of the owner who has done everything to make our stay perfect! We will return!!!
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Price per night fromHK$ 1,145
Posted on Dec 8, 2025
Togi the Travel addict 113
”A reaaalllyy frkn slow check-in” we waited like 30-40 minutes just to check-in. Otherwise Things were good.
Well, the village provides really clean and private houses for very affordable price.
***For everyone thinking about staying here, please mind that this place is very very far from the city, 2 bus line come & go to the city and if you miss one in the morning it has gap of 1 hour so might take so long for the next one.
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Price per night fromHK$ 706
Posted on Jul 13, 2026
avecchieFor Rome prices, it's not bad. However, the self check-in process was a bit convoluted for the initial entry (though once you get the keys from the room, opening the main building door and the condo entrance is easy). The bathroom had a shower with mold, and very little water came out of the showerhead, which was completely encrusted. Even after trying to clean it, not much water came out. For the price, it's not terrible though.
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Price per night fromHK$ 661
Posted on Dec 28, 2024
Guest User
If there is no taxi, it is very inconvenient. If you are a free traveler who walks a lot, it is difficult to take the subway because the area gets dark quickly in the winter and the shopping district is far away. However, there is breakfast and dinner in the hotel and the accommodation was clean. The staff seemed busy. I want to stay there again next time.
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Price per night fromHK$ 692